Lanzarote

Royandkathy

We are due to travel to Lanzarote  on the 30th September my partner suffers from COPD and is on the at risk register we booked with on the beach in December, and we can cancel the accommodation but not the flight with Ryanair can anyone advise 

[Deleted User]

Not much you can do, unless your travel insurance covers you for such a scenario.

epm-84

Lanzarote is currently included in the FCO advice against all but essential travel to Spain, so if you booked pre-COVID and purchased travel insurance at the time then you might be covered but they'll probably wait until at least 30th September before saying whether they'll pay out as the FCO advice might change before then.

There may also be the option of moving to a Ryanair flight next year, depending when you booked: https://www.ryanair.com/ie/en/useful-info/no-change-fee

[Deleted User]

Ryanair won't refund if the flights are going ahead.   Did you book a package holiday?   Not sure as to why the hotel are saying you can cancel.  Are they closed?   Did they say, with a refund of payment?   Anyone can cancel anything but whether they get a refund or not is a different story.  If you booked a package holiday and your hotel is closed then your travel agent should refund you the lot.  

mattyprice4004

Not sure what there is to advise - you’ve had a refund for the hotel and not the flights which is more than you were entitled to by default. 

Your health conditions are not the concern of the tour operator; they’re your own and if you choose not to travel it’s your loss to bear. 

munchpot

My daughter had a holiday booked to Tenerife with OTB - no medical issues but hotel closed and the alternative offered was deemed as a significant change. OTB refunded hotel but as Ryanair were flying we've had to claim on insurance for flights - Still awaiting AXA's decision.
Surprisingly airlines and tour operators don't have to cancel on the FCO advice - according to a reply I had from the FCO, it's advisory.
If you don't have insurance them I'm afraid you won't get anything back from Ryanair

epm-84

mattyprice4004 said:

which is more than you were entitled to by default. 

Not necessarily. Most hotel booking sites offer the ability to book a room with free cancellation and it's normally only a pound or two per night more than the non-refundable rate so I would presume a lot of people have booked the free cancellation rates this year if they didn't book before COVID-19 became widespread in Europe.

epm-84

munchpot said:

Surprisingly airlines and tour operators don't have to cancel on the FCO advice - according to a reply I had from the FCO, it's advisory.

Airlines and hotels definitely don't.  The advice is against all but essential travel, that means in certain circumstances people can travel and it wouldn't be against FCO advice.  However, package holidays can't be considered essential travel and as most travel insurance does not cover travelling when FCO advise against all but essential travel, if you were sold a package holiday with insurance then it's likely they have no choice but to cancel and even if you didn't buy travel insurance from the package holiday company then ABTA advice is to cancel if a FCO warning is in place.