We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
booking.com - force majeure policy
petc
Posts: 8 Forumite
I won't go in to the full detail of my issue with booking.com but basically they put in place a Force Majeure policy that covered even non-refundable bookings where people were not able to travel due to Covid (within certain dates which my booking fell in to). I stumbled upon this policy on their Partners Website but could find no mention of it on their customer facing pages and my booking page continually stated no refund/no reschedule on my booking. My question is was anyone else aware as a customer of this policy? I have been battling them for months over keeping this policy quiet from customers.
0
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 353.5K Banking & Borrowing
- 254.2K Reduce Debt & Boost Income
- 455.1K Spending & Discounts
- 246.6K Work, Benefits & Business
- 603K Mortgages, Homes & Bills
- 178.1K Life & Family
- 260.6K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards