We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
KLM flight to NYC, what should I do?
Options
MascaraMinx
Posts: 380 Forumite
Looking for advice please to avoid being stuck with a useless travel voucher or even worse no refund/ voucher!
In January, we booked flights with KLM to New York in the October half term for a family visit, our kids' first trip to the US. After COVID disruption, KLM's refund policy allowed anyone who had booked before April and was flying up until the end of August to get a refund. Their website states that anyone travelling after August can only rebook (which I don't want to do, and even if I did flight prices have hugely increased anyway).
I called them last week to explore the option of a refund, and was told that since the flight hasn't been cancelled so there's nothing they can/ will do.
The government travel advice regarding USA is currently essential travel only and the US is still operating a travel ban for EU and UK, so we wouldn't be allowed to enter anyway (not as if we would even try).
So my question is, the airline don't cancel this flight what is my best course of action?
Thanks in advance!
In January, we booked flights with KLM to New York in the October half term for a family visit, our kids' first trip to the US. After COVID disruption, KLM's refund policy allowed anyone who had booked before April and was flying up until the end of August to get a refund. Their website states that anyone travelling after August can only rebook (which I don't want to do, and even if I did flight prices have hugely increased anyway).
I called them last week to explore the option of a refund, and was told that since the flight hasn't been cancelled so there's nothing they can/ will do.
The government travel advice regarding USA is currently essential travel only and the US is still operating a travel ban for EU and UK, so we wouldn't be allowed to enter anyway (not as if we would even try).
So my question is, the airline don't cancel this flight what is my best course of action?
Thanks in advance!
0
Comments
-
I would wait.
See if they cancel in the next few weeks.I'm a Forum Ambassador on the housing, mortgages & student money saving boards. I volunteer to help get your forum questions answered and keep the forum running smoothly. Forum Ambassadors are not moderators and don't read every post. If you spot an illegal or inappropriate post then please report it to forumteam@moneysavingexpert.com (it's not part of my role to deal with this). Any views are mine and not the official line of MoneySavingExpert.com.0 -
Dos our insurance cover you for FCO advice against travelling?0
-
Well yes, the problem is they are still running daily flights to New York even though there’s an entry ban. So unless they decide to cancel (and there’s no indication that they will) they won’t budge.silvercar said:I would wait.
See if they cancel in the next few weeks.
My question is what are my options in this scenario? If they cancel, it’s easy. But I don’t think they will.0 -
No, you’re not covered if government advises against travel. But equally, The same travel insurance policy doesn’t then cover you for cancelling on this basis. The airline has to cancel! Which it doesn’t look like they will 🤷♀️sheramber said:Dos our insurance cover you for FCO advice against travelling?0
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 351.1K Banking & Borrowing
- 253.2K Reduce Debt & Boost Income
- 453.6K Spending & Discounts
- 244.1K Work, Benefits & Business
- 599.1K Mortgages, Homes & Bills
- 177K Life & Family
- 257.4K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.6K Read-Only Boards