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Not just a ordinary car sale !!
I’ll try and keep this as short to the point as possible. My 4x4 car gearbox went so it got towed to a specialist transmission garage. The garage told me the car had a shed load of faults and would cost me around £4000 to fix. I told them forget it so I agreed to pay for the diagnostic check and leave the works. At same…
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John Lewis Discount Code not working
JL were offering 10% off Samsung Frame Tv’s, the code SAMSUNG10 wasn’t working. customer services told me I had inputted the code correctly within the time frame so would be refunded the £140 difference. Now JL have told me via Whatsapp they won’t refund it, where do I stand? I have images of instructions fron JL for…
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Tough Mudder Refund
Hi, I'm looking for some information on my current situation with Tough Mudder. I purchased my Tough Mudder Ticket in June 2019 from Tough Mudder Ltd. Due to the current coronavirus situation they have rescheduled their events, now I'm unable to attend the new date later this year. I emailed asking for a refund, this was…
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Argos - Returning item that was bought with Emergency Services Discount.
Hi.My partner bought a laptop from Argos, using Blue Light Card to save a bit of money, so she can work from home. It replaces a 5+ year old similarly priced laptop that's on its last legs but after getting the new one home, the quality isn't up to par. She'd like to return it but Argos is only accepting returns once…
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Curry's Ebay Store refund owed for 6 weeks now no response from anyone.
I purchased 2 Tv's for my children on the 20/03/20 to cope with the impending lockdown this was through the Currys pc World eBay site. There was a promotion offering 15% off the total. I entered thepromotional code and proceeded to pay but it wanted me to pay through PayPalinstead of my normal bank account so I logged into…
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Laura Ashley
We recently brought two settles from Laura Ashley. After two months one settee has snapped a middle brace so we cannot use it. We rang Customer Services Three weeks ago who stated that they were in administration and to ring back in 2/3 weeks. We have done this but they now don, t take telephone calls. The do not answer…
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Seller not responding
I've ordered a ton bag of compost online, it was supposed to be delivered last Friday. On the Thursday I received a voicemail saying they would deliver it on the Saturday instead. It is now Tuesday, no sign of the compost, and the seller doesn't answer the phone, and hasn't responded to several emails. I don't know what to…
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Sports Direct- Faulty Exercise. Not fit for purpose
I bought a cheap [ £59 ] exercise bike from Sports Direct on line . The self assembly bike arrived on time and appeared ok. However, there is a fault with the bike in that you can not increase the tension and, it makes a horrendous squeak. It is unusable. I contacted there Customer Services using an on line form and was…
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Company refusing to refund unworn wig
I brought a wig online from a reputable independent hair company. Their refund policy states that they do not accept returns of wigs due to hygiene reasons and they do not accept returns for clearance which I had purchased. The wig was never worn or tried on my myself as I wasn’t happy with the quality in the slightest.…
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Clifford James - Zennox Wooden Turntable Music Centre
My
wife purchased this music centre for my 70th birthday in 2018,
please see below, details of purchase. Order date: 24th March 2018 Order # 026-9116304-1097105. Order total £196.94 Shipped 27/03/2018
-29/03/2018. The
main feature for the purchase was the recording to USB facility, for our
extensive music collection. The…
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Kitchenaid mixer pitted paint
Hi, I finally saved up enough to purchase a kitchen aid mixer, all very exciting but on closer inspection it has got hundreds of tiny pin !!!!!! white dots and in some places the paint work is incredibly pitted and you can see the base metal underneath. I'm really not happy with this, spoke to KA who tried to pass it off…
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Eventbrite - Purchased Event
I purchased an event for my husband in Dec 2019, due to take place Jan 20, without notice the event was cancelled and replanned for March. Needless to say that was cancelled. As it stands there is no re-planned date for the event, no contact from Eventbrite other than to repeatedly decline my refund request. I have…
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Returning a laptop
I recently (end of March) bought a laptop from Currys. I went with the cheapest one as I needed something quickly and cheaply that would support me working from home. I have a separate screen, a docking station etc that I could use but just needed the actual laptop. However, the laptop was so slow that when I connected it…
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Dfs
we bought a new house and managed to squeeze in just after lockdown thank god. dfs order was due to come 01st April and was cancelled - fair enough, absolutely no complaints from me even though it has meant we’ve been on deck chairs since! Not really heard much from them since. Today I thought I would press them. Imo they…
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Anyone have experience with PayPal/eBay - please help!
Hi. I'm hoping someone out there can give me some advice on the below as I can't get my head around it but I am sure it isn't right...! I'll try to explain it as clearly as possible: On 24/11/19, I was paid through PayPal for an item (a coat) I sold on eBay (£50 - the money does bother me but it is also just the…
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Sold as damaged
If a item is sold on ebay staring that the packaging is damaged and the price reduced can the buyer return it saying it has been damaged more in transit?? The actual item is not damaged
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Company Administration and refunds
Hi, I'm hoping for any help as I'm panicking and don't know what to do. I made a few purchases kind from Warehouse and Oasis and they are now I'm administration. In total I'm owed around £600 from a few orders. I'm not rich, I ordered a few items to try and then planned to return the majority. These parcels are now all…
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Active Subscriptions
Hello Can a company "Monster VPN" take an annual active subscription from my paypal account without sending me a reminder? Regards
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Returning Hard Drive
Hi, I ordered an external hard drive from Littlewoods to connect to my TV for watching films. Unfortunately, when I have opened it and connected it to the TV it doesn't work. Littlewoods say I can't return it to them because I have opened it. Is this correct? Thanks.
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Company contravening 2015 Act
Hi this is my first time using this forum but I need help. My granddaughter bought a hairbrush online but it arrived damaged. She emailed the company and was offered a 25% refund which she refused. She was then offered a full refund but she’d have to pay the postage. As she was getting nowhere with ‘customer service!) I…
