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Emirates (airline) dispute EU-reg 261
Last summer (June 3rd 2017) we were scheduled to fly from BHX to Auckland, via Dubai then Melbourne. Owing to technical difficulties; we were unable to fly, and we were delayed by 24 hours. We had a WHOLE HOST of problems, relating to getting accommodation for the night, and getting ourselves booked on to the following…
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skin care scam
Hi just looking for some advice. an elderly lady i know bought some face cream online...paid 4.95. This was in December. From dec to now they have taken 74.94, 84.90, 69.97, 59.87 and 84.87 from her bank account! she has recieved 3 lots of cream and has been advised to send them back to the company..which she has done…
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Contract with company in liquidation
Hi all, In April 2017 my husband and I went to a garden show where we saw a company offering foam roof insulation. We asked for a visit at our home and decided to go ahead. We paid £100 holding deposit with a further 25% to be paid on the day they come to do a technical assessment of the roof and preparation for spraying…
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Late Payment Charge
I have a recurring annual problem with a property management company claiming late payment charges for ground rent. Every year the first notification I receive for payment includes a late payment charge of £32.75 claiming that I have not paid a previous application, which I never receive. They state that unless payment is…
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ImperialCars Supermarket took my deposit money
Hi, I need some guidance about how to recover my deposit money (£200) from a car dealership called imperialcarsupermarkets.co.uk, the Halesowen branch who retained my deposit money but did not sell any car to me. I went to test drive a car I've seen on the website and when arrived I've been told that the car is not there,…
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Defective mobile
I purchase a blackberry keyone last July. Love the phone however. The screen has a common issue. It simply detaches from the phone over a few months use. I called blackberry and they said they would replace the phone with a refurbished phone free of charge. When I bought the phone I didnt think for one second I would be…
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Viagogo Ticket Purchase Rip Off
My son bought 2 tickets from Viagogo to see C2C in Glasgow. he has paid way over the face value price, and not got the seats he selected. In fact, he probably has the worst seats in the house. He paid by PayPal for the tickets. Is there any recourse for a refund?
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Inexplicable car paint problem
Hi, I'm new to MSE and the world of forums but if anyone out there can help me I would be so grateful. I bought a brand new car in April 2017 on finance, all great and working fine. In November 2017 I noticed a problem with the paint all over the car, the windows and the lights - something akin to lacquer peel but not just…
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Sweat Union Gym Scam
So I joined Sweat Union gym last August under their student offer for £149 until end of September 2018. Their student criteria clearly stated a Unidays ID or NUS card was required which wasn't an issue for me as a part-time student. I provided the specified documentation plus my student card as their anonymous membership…
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Can I despute a call out charge Scottish Power
Hello I had my meters tested a while back now and the electricity one needed to be changed due to damaged seals. From what all my neighbours have told me the previous tenants were a dodgey pair and so I am guessing they did something to the meter. I have now recieved a bill for a £400 debt. I phoned Scottish Power and the…
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Bought tickets from VIAGOGO
I bought tickets from VIAGOGO, I paid 283 pound all together but when the tickets came, it didn’t come In my name and the tickets were 39.50 each. On top of that, it requires ID and when I rang the Motorpoint arena, they said I may not have luck on getting into the arena. I’m really upset about this, what can I do?. I have…
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Openreach carries out work illegally.
Hi I hope I’ve found the right section to post this in I’m looking for some advice with a Openreach/Sky I have purchased a new house. I called sky and informed them I was moving. Set up all the moving bits to keep my contract with them An engineer came on the appointment date but said the work couldn’t be carried out there…
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No win, No fee, how to s.70 of S.A. 1974?
Long story short, I went on holiday with my girlfriend and was sick from the 4th of 14th day in till I got home. We were upset that a holiday of a lifetime had been wasted with sickness and diarrhoea. So we phoned a no win no fee company (first mistake), and set the ball rolling with a holiday sickness claim. This should…
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O2 "business" contract
I've been sorting out my grandmothers direct debits and she has 2 contracts at the moment, so she wanted to cancel one, upon speaking to O2 they've informed me they cannot do anything because the contract was set up with a 3rd party telecom called Aerial Telephones.. She explained to me that when they rang her they said it…
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The Money Club
Looking for help to do with The Money Club, my grandmother appears to have signed up with them for a 1x yearly direct debit of £98 since 2014 however since June/July of 2017 they've started taking payments of £98 a month, I've only just managed to sort her online banking out to start helping with her direct debits as she…
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Faulty goods purchased fromAmazon
In November 2016 I purchased a I pod from Amazon using MasterCard unknown to me I purchased it from a seller using the site on its marketplace which apparently if there is a problem with the goods which there was you have no comeback under terms of sec75 consumer protection act as there is no direct contact between your…
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Spare parts discountinued well before purchase
Hi. I purchased a Remington face brush and body brush set from Sainsburys, at a discounted price of about £46 last week. I have now realised that Remington recommend replacing the brush heads every 3months, but from people’s reviews online they stopped making them over a year ago. I contacted Remington and they confirmed…
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CCJ Issued by Council regarding rental property
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Harveys Administration Charge
I bought a sofa from Harvey's 4 days ago. It could not fit into my flat. I have been told l have to pay 200 pounds administration charge, is that common?. Cancelling the order l have to pay an Administration charge?
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amazon e-giftcard
Hi all, my first post, so apologies if I'm repeating any existing ones.. I was bought an amazon £20 e-giftcard which was sent to me via facebook messenger. When I clicked to use it, a message said it had already been redeemed. Not by me, it hadn't.. and there is nothing in my amazon orders using it. :-( Obviously it's been…
