-
CityLink Major Fail via MyParcelDelivery
Last Friday I booked a CityLink next day delivery service via myparceldelivery.com for collection Monday, delivery Tuesday. The four parcels were collected with no problems. All day on Tuesday I tracked the parcels and they kept showing as on route to collection depot which made me very suspicious so at 3pm I telephoned…
-
Adidas Returns Help - Return Issue
From a mate.... Bought some footy boots for the daughter for Xmas £160 but knocked down to £120 because of promotion. They're a bit tight for her so she took them back today to change them for a bigger size. However they charged her the extra £40 because the promotion had finished. Doesn't seem right. - Anyone offer some…
-
Dealership Issues
Me and my wife purchased a brand new Nissan last December as a wedding present for ourselves. I negotiated the deal partially via email and over the phone as we live 130 miles from the dealership. Whilst on the phone with the dealership and just prior to saying 'yes' I noticed on there website it said 3 years free…
-
Advice on claiming for missing parcel from Sports Direct please :D
Back in mid november I ordered 5 pairs of trainers for just over £100 from sportsdirect.com. Their couriers emailed me a few days later to say this parcel had been delivered and left with a neighbour. I had no card through my door and had to speak to Yodel (the couriers) online chat to find out what number it had been left…
-
Tesco complaint address
Can someone please give me the head office complaint address, I know the address is on the site somewhere but I just can't find it! I purchased a TV that should've had a free xbox with it but xbox was OOS. Argued it out with Direct Desk as it didn't say anything about whilst stocks last and they refused to offer any…
-
Faulty bed bought online
I bought a bed online with my credit card and have emailed the bed company to request they collect it from me and give me a refund - it is too firm on inpection. I pointed out that I would have contacted them anyway as I felt there is a fault with the bed base (it creaks and I can't unscrew two of the legs) although not…
-
order went at old address and dispute (tesco)(yodel)
Hey Guys need some assistance if anyone of you have faced similar issue. I placed 3 orders from tesco direct in last 2 weeks... as i moved to new address i updated my new address first parcel came to new address. 2 went to old address somehow I am not sure how this happened and the old address must have stayed as default…
-
Item not received from Amazon
My son ordered something from Amazon on 15th Dec as a Christmas present for me and the delivery was stated as between 19th and 24th Dec. It has not arrived yet despite stating online that it had been despatched. Because it has not arrived, today my son went to town and bought what he had ordered from Amazon so I presume he…
-
Received broken item - offered partial refund
Hi Guys, I bought a gift for my dad on Amazon via a marketplace seller. I bought it a couple of weeks ago. Yesterday he opened it and rather embarrassingly it was broken. (I didn't check it when I received it as I didn't want to open the box and have dad think I'd bought him something second hand! Lol!) I've had a few…
-
Can I have a cash refund?
This one is a wee bit different from the rules I have read online about refunds for non-faulty goods. My partner and I have just been in the local SportsDirect shop to get a bigger size in the jumpers I bought him for Christmas. I was asked at the time of purchase if it was a gift. I said yes but there's nothing I can see…
-
Returning goods
Will someone please settle an ongoing family argument? A item was purchased at normal price before Xmas and given as a present. The recipient of the present does not want it and would like to return it. The recipient returns the item back to the shop with the original receipt (cash). As the item is now reduced by 20% in…
-
Costs of uninstalling/reinstalling faulty tap
Hi - in April 2013 I bought a mixer tap which I had installed in my bathroom by a plumber. The lever on the tap to switch between the shower head flow and normal mixer tap flow is broken and the tap is still under warranty. I have contacted the retailer who has e mailed the manufacturer and we are awaiting a response to…
-
Can I return an opened iPod touch?
Hi all. I bought an iPod touch 5th generation from Currys for my daughter for Christmas. It wasn't until today when she opened it that we realised that it didn't have a forward facing camera. TBH I didn't even know Apple made iPod touch's (especially 5th gen) without a forward facing camera. I even told the salesperson one…
-
Problem with Samsung Tab 3 10.1 from Very Black Friday Glitch
Hi i purchased the tablet on 29/11/13 from very during the black Friday Glitch. The order was finally fulfilled and delivered on the 7/12/13. The seal was broken when i received it,but i was not concerned as a lot of other customers had received theirs in the same way.See link…
-
Dfs noxious fumes
On the 10th December 2013 we had a 3 seater, 2 seater and chair from the Peyton leather range suite delivered by DFS. As soon as the furniture was unpacked we could smell a strong chemical odour which eventually caused our eyes to burn. We aired the room and subsequently went on holiday. On our return the fumes were still…
-
Ipad Air bought from Tesco
Bought DD ipad for christmas. It is unresponsive, will not turn on or off and unable to reset. Can you please confirm that I am entitled to a new replacement and do not have to have it repaired? Thank You Merry Christmas :j
-
Gift cards
Think I probably know the answer, but I was given a reasonable amount of cash on a gift card for Moss Bros for Christmas. While not wanting to sound ungrateful, there's nothing that they're selling that I really want or need. I switched to working from home 4 days a week, and already have a vast collection of suits.…
-
Been double charged at ASDA!!!!
So here is the story, I have just been in a mad rush getting the booze ready for xmas and just came back from ASDA and I have just noticed that I have been double charged for a Smirnoff vodka bottle and I am just abosultly raging likes! I am so angry however where do I stand???? I left the store without checking my receipt…
-
Tesco Direct...
I bought a perfume for £43 last night at around 10pm. This morning I woke up and it was £23. Do you think they'll refund me the difference? :( Maybe I'll just refund if they wont, but just seeing if anyone had a similar experience with Tesco Direct
-
Asus warranty repair
Could someone possibly help. My laptop has just broken and my warranty with Asus is about to expire on 28/12. I've tried to submit a repair request but it has been rejected because they say the invoice information is incorrect. I submitted a copy of an email invoice I received from Ebuyer. I think they are wanting a scan…
