-
Faulty Tablet - rights?
Hey guys...hoping you lot can help. In September 2012 I purchased a tablet from Amazon. It was a chinese generic one costing just shy of £200, but had good specs and the reviews were excellent. Not long after I bought it, the tablet developed a fault. As I wasn't using it regularly I made the mistake of putting off…
-
3 for 2 problem
Before Xmas I purchased 3 gifts on a 3 for 2 basis priced £15 each. One is electronic and doesn't work. I took it back for replacement but they have no more of them and wont be getting them back in. They offered a refund and took the receipt but then announced the refund would be zero because the remaining 2 items cost the…
-
Taking something back to a shop on a gift receipt
If you change something by using a gift receipt be aware you may only be given today's price which is probably lower than before Christmas. I tried this yesterday and was told the credit note of £69 but then I produced the actual receipt and said no I want what I paid £85. Fair play the retailer did change it to £85…
-
My rights when returning 'off' food to a store.
I purchased 2 large turkey breasts to feed 15 folk coming for Christmas dinner. I purchased the turkeys in a very reputable shop. On Christmas Day, I opened them to cook them and they were rotten. Use by date was the 26th. I have returned them and was given my money back but am amazed that no form of good will gesture was…
-
sign disclaimer
Kicked out of local pub for slagging landlord of.Can my local pub make you sign a disclaimer so that I dont slag them off on facebook.And No I was sober been on wagon for 6 months.
-
Fine bone china cup - <5 months old - cracked on use
Hey MSEs, My sister bought me a cup as a birthday present in August - I've only used it a few times, and it says its "fine bone china". I made some coffee this morning and when I poured it into the cup a huge crack appeared right through it, all across the bottom and all the way up the side :( . Anyone know if I would be…
-
Returning a laptop to retail shop
Hi all, In some post haze xmas craziness I bought a macbook at Currys/PCWorld and I think I've realised I shouldn't have and would preferably like to return it. I know, I know. I bought it, my problem. I'm prepared to accept the consequences if I have to. But is there anything I might be able to do in order to return it?…
-
Gift voucher or cash ??
Got pressie with gift receipt at xmas. Returned gift to shop today and they gave me a "gift voucher" with the amount on it, rather than cash. Just wondered if they were correct in doing this, as sales assistant asked another and she said the last return was just given the cash.
-
return with no reciept?!?
hey just looking for some advice as im in a bit og=f a pickle.back in march 2013 i bought a mammas and pappas buggy from asda. in november i notived the back wheels had totally wore down and way too quickly for how much we used it as if it was faulty.i searched for the reciept but seem to have misplaced so i phoned asda to…
-
Was this a breach of the Sale of Goods Act {services} ?
Hello there guys, long term reader/listener, first time poster. Any and all advice would be welcome, or direction to the specific part of the law. My situation is this, I manage a tourist hostel in Scotland and our washing machine stopped working for an unknown reason. I contacted the local private electronics shop and…
-
Ebuyer - wrong PC part ordered - refund under Distance selling?
Hi, my son has ordered a complete set of components, for a PC, from Ebuyer £800+ He has made a mistake and ordered the wrong motherboard - cost £80. The original packaging wasn't sealed when received. My son opened the box, removed a metal bracket (I/O) from inside the box and removed the cellophane from the bracket. I…
-
Isme would not return my receipt
sent 3 items back to isme but they only said they received one back but not other 2 and they expect me to pay for items which I returned I have been trying to resolve this since December 2012 and still trying to get it sorted. all they say is the post office gave me a wrong receipt I needed one with a barcode sent at least…
-
Very.co.uk
Hi, I have a Very credit account and I placed a order with them - children's and women's clothing which has been delivered today. On the advice note underneath the item number and description it says "!Approval Guarantee does not apply - see terms and conditions." When I placed the order it never said anywhere that this…
-
Courier company & online retalier telling me to go find my item after not delivering
Basically i ordered an item last week & it was supposed to arrive (last week). Attempt 1 failed because i wasn't in. Except that i was, and they must've tried the wrong house. Attempt 2 ... same as above. Attempt 3 ... same as above, but this time they delivered to God knows who. IIRC there was an option where i could give…
-
Three Mobile ARGH!
Long Message Ill try to Paraphrase as much as possible: - Me and my Partner both with Three, my Contract expired in June 2013, on the one plan with a Iphone 4, -My Partner is on a Sim Only Contract [Rolling Contract] Meant to be able to Cancel it anytime we want. -We went into Three today, to see our options being ive been…
-
Exchange of Half Used Product
What rights do I have in terms of exchange for an item that has half been consumed but is faulty? I bought a half bottle of spirits and drank just over half of it, but the bottle cap is faulty and won't reseal fully. It's loose and rattles around. The shop states that as I've consumed half of it I cannot return it but as…
-
Northern Parrots not keeping Best Price Promise?
First sorry if I have posted this in the wrong place and please move if so. I bought this item: http://www.northernparrots.com/heaven-fresh-xj-3800a-air-purifier-with-remote-prod84956/ I made a claim on their best price promise when I found it here 30 pounds cheaper…
-
Exchange Faulty item
Hi, I bought a pair of boots which had 25% off. I've had them 3 weeks and the heel is coming away from the boot. If I take them back and ask for an exchange, will I be required to pay the difference as they are now at full price? Thanks
-
Faulty sat nav,is it to late to take to the shop?
Hi, I bought a sat nav 10 months ago,only used it a couple of times but its stopped working completely. Ive not dropped it or anything like that,it only works for about 10 minutes in the car and then stops working. The lighter compartment is fine(Ive checked it with friends sat nav) but it wont work with my sat nav. I have…
-
MightyDeals refund.
I tried to take advantage of a £10 discount on orders over £20 and bought a Inforad K2 Deluxe Speed Camera Warning System for £39.99 but once I had completed payment I found that the discount had not been applied and I had paid more than I expected. I contacted customer service via email and asked for either just the £10…
