Taking something back to a shop on a gift receipt

RaiderHammer

If you change something by using a gift receipt be aware you may only be given today's price which is probably lower than before Christmas. I tried this yesterday and was told the credit note of £69 but then I produced the actual receipt and said no I want what I paid £85. Fair play the retailer did change it to £85 without no fuss.

Just be aware if you try and change something on a gift receipt.

I suspect if the price had increase you would not be offered more... I assume it's a one way street.

unholyangel

Good one to watch out for but perhaps better suited to praise/vent/warnings?

RaiderHammer

unholyangel wrote: »

Good one to watch out for but perhaps better suited to praise/vent/warnings?

Thanks will repost there, was looking and wondering where to put it!

System

As it is really a goodwill gesture then they could have offered you a £5

mo786uk

If the item is not faulty you are subject to their internal returns policy - which means they can do what they want.

Takeaway_Addict

why did you wait to show them the receipt? Most people would have given them it to start with?

Poppie68

I've taken items back with a Gift reciept before and have always recieved the full amount as per the reciept...


EDIT: Doh just realised everytime (3 times) i have taken something back with a gift reciept' i always had the original stapled to it....so my comment is actually moot...apologies.

RaiderHammer

Takeaway_Addict wrote: »

why did you wait to show them the receipt? Most people would have given them it to start with?

My wife was there, only showed them the actual receipt when my wife was not going to get what she should of back.

Fosterdog

Is there a reason for this being posted in two places within a few minutes of each other? Duplicate threads are treated as spamming.

Also in praise, vents and warnings https://forums.moneysavingexpert.com/discussion/4854949

jacques_chirac

Fosterdog wrote: »

Is there a reason for this being posted in two places within a few minutes of each other? Duplicate threads are treated as spamming.

Also in praise, vents and warnings https://forums.moneysavingexpert.com/discussion/4854949

If you bothered to read the first few posts you would see why it was reposted.

Fosterdog

jacques_chirac wrote: »

If you bothered to read the first few posts you would see why it was reposted.

That just goes to show how confusing it can get having two posts the same, I had already read the post on PVW and saw the duplicate here so no I didn't read it all. It may have been suggested it was better off elsewhere but that would be for it to be moved not also started there.