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Exchange Faulty item
2naughtycats
Posts: 20 Forumite
Hi,
I bought a pair of boots which had 25% off. I've had them 3 weeks and the heel is coming away from the boot.
If I take them back and ask for an exchange, will I be required to pay the difference as they are now at full price?
Thanks
I bought a pair of boots which had 25% off. I've had them 3 weeks and the heel is coming away from the boot.
If I take them back and ask for an exchange, will I be required to pay the difference as they are now at full price?
Thanks
0
Comments
-
Simple answer is no
long answer
They'll scan on at full price then scan the new product at full price showing 0 outstanding.0 -
Or they may decide to refund rather than repair or replace. (They'll choose whichever option is least costly for them).0
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