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My rights after Police sold stolen motorbike
Hi, I'm hoping someone can point me in the right direction as I'm not quite sure what my next move should be. The basics are that I bought a motorbike from a trader (not an official dealer) in October. A month ago it was seized by the police as it was on the stolen register. From what I've found out so far, it seems as…
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Careful with Appliances Direct UK - Buy it Direct Group
Buying from this company is a breeze, I was quite impressed, however I had an issue with an item and that's when the trouble started.... all for trying to save £10 over the Currys price. It would seem this company does not understand UK consumer rights, they do not understand the 1979 Sales of Goods act nor the UK/EU…
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JD Sports
Hello.. Can someone shed some light on my dilemma.. My best friend bought me a pair of trainers from JD Sports as a christmas gift before he returned to america.. gave me them and they don't fit.. so tried to return to JD with them but was told i need the receipt or a bank statement.. obviously he's 2000 miles away, so he…
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Jon Lewis fridge : Warning Indesit Warranties
Too long to explain so I'll just post the latest email I sent to Indesit. I have not had a reply to my previous correspondence regarding the unauthorized payment you took from my elderly relatives bank account. You phoned her and she expressly told you that she did not want any extended warranty and you went ahead and took…
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Carparts4less
A couple of weeks back I ordered a new EGR valve for my car from this company. It arrived and was duly fitted to my car by my local mechanic at his garage. After test driving the car it was apparent there was an issue- no power, kangarooing. It was hooked back up to the computer and it showed the EGR was at fault. I called…
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My unsold 'smashed up bed'. Lot at Auction possibly found on Antique site !
Hi , not sure if m on right forum, I put a number of items in to Auction. I gave instructions to collect any unsold items, I was told all would sell "even for a £1". I also rang to confirm . After Auction I rang them ,to see if it all sold. They said they wasnt sure as not all cheques were in and would ring me a couple of…
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Samsun laptop, kaput
Hi folks, I bought a Samsung Laptop from Currys in May this year. Earlier this month it wouldn’t charge properly, its like the charger no longer fits, if I very gently insert the charger and get it to a certain position it will charge but the slightest vibration stops it. Initially I thought it might be the charger itself,…
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Who is responsible and what are my rights?
I bought a Zyxel NAS drive from Dabs in Feb 2013. A few weeks ago it went on the blink so I contacted Zyxel who said they would raise a RMA and I should send the NAS drive by courier (at my cost). Their warranty policy is to fix or replace with same or better product. I sent off NAS drive and they called me a few days…
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My Hermes - Haven't collected parcel 4 days in a row
Anyone else had this problem with My Hermes? Order placed last Wednesday, parcel to be collected Thursday. Not collected. Contacted CS Friday morning - promised it would be collected. Not collected. Contacted CS Friday evening - promised it would be collected on Saturday. Not collected. Contacted CS yet again on Monday -…
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Debt collector phone calls - wrong house!
Hello, Not sure where this post belongs but would welcome any advice. My parents have had a phoneline from virgin for 3 years and for the majority of that time have been receiving phone calls from debt collectors for mrs x. The calls are becoming more and more frequent to the point my parents are no longer answering their…
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do i have any rights
in august my tennant ask for a replacement boiler from a company which,, installs free boilers under the green energy deal,, it's dragged on till now with them dragging their feet,, or my tenant not giving correct info to them,,, i dont know whos at fault,, but suspect its the installer,,, we had a date to fit which is the…
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Currys delivery left a dirty stain on beige carpet
Their delivery man left a terrible stain on my carpet which came from the underside of, what was a very grimy, box packaging. I didn’t notice the stain till both the individuals had left. The box was slid across the floor, and undoubtedly the delivery man would have noticed the mark he had left. Rather than acknowledge or…
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Order cancelled after payment and dispatch
Hey everyone, I've never needed to post anything on here as I can usually find the answer just by searching, but I'm not sure where I stand on this one. I recently ordered a few bits from the well known cycling supplier site, the goods were advertised as 99% discount, so naturally I order a few, as did a mate from work.…
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Redspottedhankey refund
I booked 2 tickets on this website to travel today up to London. Greater Anglia have said their services are partial and disrupted. I have a disability and decided against going as I did not wish to be vulnerable and stranded at the station tonight. I rang their customer services who told me I would receive a refund less…
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Incorrect size, no refund
Hello all I don't know if anyone will be able to clarify something for me. I bought a t-shirt off a website, I thought I was buying a medium, but it appears I ordered a large. Whilst I'm not convinced I didn't order a medium, I was stupid enough not to check my order confirmation (which shows large) so I couldn't really…
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Retailer no longer trading- what now?
I bought an LG tv from AJelectronics (website) in Feb 2012 for £1500 ( a good price at the time) The tv has started to have problems with the picture over the past week, so I tried to contact the retailer to get them to repair etc even though the warranty is only 1 year. I now find out that they went into administration…
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website messing me around
I have ordered an item with barbouroutletshop.co.uk,they emailed to say they couldnt deliver in time for christmas due to courier being very busy. They "asked" me if this was ok and when i said no and asked for a refund they offered me 80% refund.Have had email conversation refusing to accept this but dont know what to do…
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would you be interested?
HI all, new to the forum. I got to a point today where I am going to leave my job, they have screwed me over two many times and now I want to try bring them down a notch or two? Now I work for a large UK company that sells lots of goods, but I am thinking of creating a website that will give you advice and your rights when…
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VW golf water pump failure after 21 months/ 19500 miles.
Hi, Merry christmas, Well that's a great start to xmas..... Leaking water pump. We bought the car from a dealership in march last year. Part of the agreement for the sale was that the water pump and timing belt would both be changed before I accepted the car. I have a receipt for the parts being bought and fitted by the…
