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New Sofa - weeks late!!!
Hi, On 2nd Feb 2013 we went sofa shopping and ended up placing an order with a very well known high street store. The sofa's are made to order although nothing is bespoke about it. The sales man explained that it would take 12-14 weeks to arrive and gave us a rough date of around the 2nd of May for delivery. We paid a £300…
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tv problem!!
I bought a new Panasonic plasma tv from john levis in feb 2013 but not happy with it.The picture quality aint very good because it seems dark all the time, and have tried to sort settings out but no joy. also I have what they call Dynamic false contouring which is also annoying. What are my rights to either return this tv…
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Paysafecard stole my money!
Hi guys, Ive just joined this forum because I do not know who to turn to. Apologies if this is in the wrong thread but here is my story: Last saturday evening (11/05/13) at approx 10.11pm I purchased a paysafecard voucher for £100 from a local shop. Within 10-15 mins I was at home on my PC trying to credit an online poker…
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Wall stickers - ruin paint in the future
Hi would appreciate any advice on what to do, I have a product that I know will cause me additional costs in the future. - I bought tree wall stickers from zazous online, with the view that this would allow me to give the room character but change it easily in a year or so without having to decorate again, which I did a…
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Dell Laptop key popped off
Hi, A key on my Dell XPS 17 has popped off and won't stay in place if I try just to slot it back in, the laptop is now about 1 year and 3 months old. I purchased additional next day warranty with the laptop so it is still covered by that but it doesn't cover any "cosmetic" issues such as keys after 1 year according to the…
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Lost bag ruins hotel stay
Last week we stayed the night at a UK hotel - this was a reunion with several friends we had made on holiday last year & we chose a central location to meet up, stay the night & have dinner. The hotel had been booked months before & I had arranged the reunion. When we tried to check in our room wasn't ready so the staff…
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where do I stand
can someone tell me where I stand on this issue? bought a load of components to build a computer at the beginning of the year it was all working fine until about 2 weeks ago when it started making a right racket and was vibrating like hell took it apart too try and track down the issue turns out it was the fan on the…
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Warranty Rights
Hi I'd like to know what my rights are regarding warranties. I puchased a tablet PC from an online supplier based in Slough. The tablet came with a 1 year warranty and on the suppliers website it lists numerous issues that the warranty covers and says to send it back to them should any of them arise. It now has a problem…
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IPhone 5 bought off e-bay in December/January, it has now been reported lost/stolen?
My boyfriend bought an iPhone 5 off E-bay in December/January 2012. In the last few days he couldn't make or receive calls or texts. He spoke to Orange and they said it had been reported lost/stolen and was now black listed. Obviously E-bay will do nothing as it is out of their 45 day policy, and Orange are now going…
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A New Type of Fraud?
Recently I was shocked to see unexpected letters from Barclays Finance (Apple) and O2 turn up on my door. The letter from Barlcays said that I had taken out a new finance on an Apple product, and the letter from O2 stated that I had taken out a new contract in my name. In the same morning post I also found two letters from…
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Ask for advice
Has anybody bought from Katie`s Sales website. Unit 6, Surbiton Street, Sheffield, S9 2DN The advert that I saw looked promising. When I went to their warehouse it was totally different. The stock didn`t look like it is resaleble. I know this product is returns but there is no point buying returns if the returns stock is…
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Question on replacing blu ray laser for ps3(quoting different amounts)
Hi Wondering if you could help, My mate asked someone to replace the blu ray laser on his ps3. The guy picked it up from our house and had said it would cost £35-£45 to fix it. The guy has fixed it and is now saying £70 but never got in touch to authorise the new payment. Any ideas on the legal rights of my friend? P.S I…
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Factor - Flats
First post on this forum and if anyone can point me to the forum that would best answer my question that would greatly be appreciated but I'll try here for now. Been living in a new flat development for 4 years now. Our factor (LIFE PROPERTY MANAGEMENT) has been the factor for this whole time. Now and then they…
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eBay seller concert ticket refund...
A friend purchased PINK tickets from a eBay power seller advertised in a standard auction listing with a buy it now option. The seller was contacted to confirm the tickets were legit, which she provided a copy of the confirmation email from the NEC, they negotiated a price over ebay mail. The seller instructed the payment…
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Love film
Hi all, On 16th Feb I started a free trial with love film which stated that after free trial I would get £20 next voucher. I filled details in ect and 1st payment came out of bank and I waited for the voucher. meanwhile MIL used same site and signed up also and has since received her vouchers. I have emailed them a few…
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Care parcel to Mexico
I sent a parcel to my daughter in Mexico... Just a few t shirts and a letter. Cost me £30 postage . Now she tells me they will not deliver it unless she pays 60 dollars I read all the regs, etc so why when this is a care parcel does she have to pay more than the parcel is worth. The parcel was sent via DHL and parcel…
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Is it possible bank has sold may data and is it legal?
I joined a credit union bank last month, shortly after landing a job after over a year of unemployment, I have debt, I'm aware of the situation but was very little that could be done when even nominal payments were too much. Suffice to say collectors were persistent. But things should turn around if this becomes a…
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Halfords Fitting
Hi. Just looking for some advice on this issue that has happened today. My girlfriend has been having a few problems with the battery on her car recently. The battery light would come on and the car would cut out. This afternoon, she went to Halfords to buy a new battery and paid to have it fitted. I wasn't there, but she…
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Sent wrong goods but denied refund as claim had to be made within 10 days
Hi, I recently purchased a laptop on ebuyer - an Asus U500VZ. The product arrived but the touchscreen didn't work. Stupidly, being a bit busy and also usually being able to figure things like this out by myself, especially as I started off by changing the default config of the laptop by deleting a lot of the startup items,…
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Incorrectly Charged by Another Council
I'm not sure where to post this so move if required. I've recently discovered another council have deducted over £600 from my bank account since January despite never having lived in this other councils area! When I contacted them today they apologised and explained someone had entered someone else's council tax number…
