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Sold fake ps3 controller by ASDA!
Hi, i was working away today(I drive around the country, i won't reveal where until i have spoken to them and given a chance to explain themselves) and bought a ps3 controller from an ASDA store. There were 2 options, a £17ish unofficial controller(madcatz or something) and the 'official' £34.97 controller. I wanted the…
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Argos Promotions
I tried to purchase a toy from Argos which was half price. THey had no stock for home delivery, and no stock in all of my local stores plus I checked many Random other store, which all showed no stock. I received the e-mail that the item was back in stock a day after the promotion finished!! I emailed customer services who…
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Purchase Game Was Missing From Case!
Thank you, everything was sorted xx
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Uggs Online Scam
Hi all out there.... Not sure i am posting this in the right place, but i need help or advice, has anyone ever delt with a site called amritsales? They claim to sell cheep Ugg Boots. I was buying a Christmas present for my girlfriend, i googled "Ugg Boots sale uk". The above website was at the top of google's list so i…
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Garage cant fix car but still wants to charge for faulty parts......... Advice please
Hi All, Sorry I posted it on the Motor Forum but dont know how to move it. My car broke down 3 weeks ago. So RAC towed it back home. I went to a local garage and they looked at the car. 1st week Day 1 (14-11-11)- They looked and couldnt work out what was wrong. Day2 (15-11)- Looked at found out one of the injectors had…
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Buying a TV online
Hello all I'm looking to buy a new TV from Ebuyer but there are very few reliable reviews to be found on it and I can't find any stores that sell it. I'm buying it to use it with a Blu-ray player, Xbox 360 and Playstation 3. If I was to buy it and find the picture quality isn't good enough (ghosting of images) to enjoy the…
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No goods, no refund
Hi, I tried to buy some jewellery from a website - not expensive, £27. They were out of stock but this was not specified on website at time of purchase. They offered something else but I asked for a refund. They agreed but there was silence. I contacted them and they said they could not find my payment and asked me to…
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Selling Via Amazon
Hello Is anybody aware of what I can do to sort a problem. I have offered an item for sale with Amazon on Monday and within a few hours it sold, but I was told not to send the item as they had to verify the payment details. At that point, the item was removed for sale from Amazon. 4 days later, I have had two further…
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City Link parcel problem
Ok, so I sent a parcel via PayPerParcel (PPP) who sent City Link to collect the parcel. The driver got my signature, I took the tracking number and then he left. There is no sign of the collection on the City Link tracking and now today I get a message that the collection has been cancelled by the sender. What do I do? Has…
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Monthly Travel Ticket not Recieved on time
Hi I ordered a monthly Arriva ticket on 25/11/11 with a start date of 02/12/11. The ticket had not arrived last night so I called customer services, as I will have left the house by the time the post arrives and will have to pay for my travel. The customer service agent advised that I should keep a note of how many…
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Virgin Active Membership
I've had a really bad experience with a Virgin Active gym, and despite emailing the club and complaining, they didn't really seem to care about my problems. I was wondering who else I could complain to, as I'm really unhappy about what has happened with my membership When I initially contacted the gym about membership, I…
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Rights regarding cancelled wedding cars
I booked and paid a deposit for my two wedding cars on 18th July, today i got a letter saying they were fully booked, 41/2 months after i paid the deposit. Basically they sent me a cheque back for deposit and said good bye. I want to know what my rights are as these are the only cars in the area that are what i what. I did…
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Where can I report this company?
Having dreadful problems with www.turnintocash.com (and i'm not the only one, see here Basically I sent items in 6 weeks ago. Took weeks for the trade status to change in my account section. Stages did not meet the time scales given on website. And I still haven't had my money despite being told a week ago a cheque would…
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WARNING companies refusing to correct wrong information on credit files!
hi guys just thought id mak people aware that some companies are refusing to correct wrong information on credit files. according to the data protection act 1998 its up to the lender to remove the wrong information from a persons credit file if they were the ones who placed them inthe first place! iv recently dealt with a…
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customer service issue, currys (sony camera)
hi folks looking for some help here, purchased a new Sony camera last xmas, its developed a fault - display doesnt work. took it (inc all packaging and receipt) back to Currys. They asked if it had been dropped, if it had i would be liable for any repairs. i advised it hadnt and was adamant that it hadnt. they sent it back…
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Unwanted calls from accident assistance companies
Hi, I know there have been threads about this in the past, but only for specific companies. Since a minor accident back in January I have been bombarded with phonecalls from companies i've never heard of. I'm with Direct Line, the other guy was with Admiral. I reported it to Direct Line at the time and also Admiral got in…
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Paid by online banking for goods in India - never received
Paid $407 for goods (spices) from India. The seller shipped the goods to me but because his shipper, TOLL Group, had not done the right paperwork, UK customs returned the goods to the seller. That was 4 weeks ago. Although the seller blamed his shipper for the error, he promised to send the shipment with the right…
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Groupon deal not delivering
Hello, I wondered if anyone else has had problems with Groupon vouchers - I bought a Cloud Memory Foam mattress ages ago and it still hasn't turned up, and customer services are failing to respond to phone calls/emails. It seems like some of the companies getting business through Groupon can't actually keep up with the…
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Hi! Drama Llamas!!
Hi Everyone. Thought I would write on here to explain my story and hopefully get a bit of insite to whats going to happen now! Brought a car for £5495 on 17th August 2011, Broke down and had to be towed to a garage 7th November 2011. New gearbox is needed £2000!!!!! So contacted CAB and also trading standards. They advised…
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DSR and sealed goods
Hi all Does the DSR allow you to open a sealed box to inspect a product and still be entitled to return it for a full refund? It's an electronic item in question (not computer software or something that I know would be void if opened). Many thanks Michael.
