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reasonable recompense for faulty paint?
We needed a second tin of Dulux Once Satinwood from B&Q when painting prior to new carpets being fitted. The wrong paint was in the tin - gloss - which wasn't apparent until the paint dried. That meant that half the woodwork was satin finish and half gloss. We took both tins back to B&Q as there was a little left in the…
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HMV voucher not honered
I bought a card from a HMV store and collected point. I was then told that I had to use my points otherwise they would be lost, so I exchanged them for vouchers. Only to find that you don't actually get a voucher. The amount is added to your card. I used one of my vouchers value of £2 leaving me £5 to spend. I knew that my…
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Sainsbury`s dishwasher offer
Please bere with me on this. Earlier today i went onto the Sainsbury`s site amongst others looking to purchase a dishwasher. I found a fantastic deal where a Bosch slimline dishwasher was on sale with a price of £29.99. Yes, i thought to good to be true also! I phoned my mother in law who doesn`t own a washer and asked, if…
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Money left in Probate
Hi my mother passed away 3 months ago now. While she was alive money was short and i used to look after the washing, ironing and housework in the latter days as her benifit money was running low and i was worried it may run out. When i closed her bank account i discovered that she had an account that no one was aware of as…
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High St vouchers
A friend of mine recently ordered and paid for a pc monitor from Comet which was due to be in stock available for collection 3/11/11. She paid for this half in cash and half in High Street vouchers, as yet the monitor (which is a Christmas gift for her son) is still not available in store and is unlikely to be in stock…
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Diesel Jeans
I purchased some jeans in March of this year from the Diesel store near me. They cost £120 and whilst talking to the sales assistant, I was told they would last a good few years. 9 months on, I am getting holes on the inside leg near my gentle regions. I know I've had them for 9 months, but I'm just wondering if I have any…
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BT sold my details (or is it fraud...)?!
Hello all, I have two complaints about BT. The first has resulted in a call to the Police, and the second is just about general incompetence. Until now, we have been on a Virgin Media (fibre optic) internet connection, with no landline phone. Virgin are moving out of our area, so we have gone with a BT deal which gives us…
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Broken Phone
I have an 20 month old HTC Desire mobile phone which has stopped working altogether, it will not even boot up. When new it was £450 ish so it's not a cheapo by any means. I can't take it back to the seller as they have gone out of business but I seem to remember that if an electrical item is under 6 years old then I still…
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Contract Phone Kerfuffle?
I ordered a 16GB iPhone 4 on t-mobile on a 24 month contract from Phones4u. My SIM hadn't been activated for SMS & internet (but I could make and receive calls) so I phoned t-mobile, and it turns out that they didn't authorise the contract, and they instantly bricked the SIM. I got rid of my old phone when I received my…
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scam
I recently tried to buy concert tickets for an even that is due to take palce bnext June only to discover the company I had subscribed to is operating scams and that there were a long catalogue of unhappy customers who had been swindled out of a lot of money. I am now among that number. I discovered that the company based…
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NOT SO 'Independent' - FIRA Service Technicians
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exchange after 2 months?
hope this is in the right place, i have a skirt from miss selfridge that still has all the tags attatched but i dont have the invoice that came in the parcel(internet order) i bought it on the 7 oct so nearly 2 months ago, what my question is to you if i take the skirt to a miss selfridge store will they return it and give…
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Legal advice about selling a car.
Hello, I posted this in the wrong place at first... I sold our old car for £1400. He has now claimed a light came on and has cost him £900 to repair! He is demanding £200 towards to cost of the repair. For all I know he's mucked it up himself, or something? He bought the car "sold as seen". He says he is going to take me…
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Pc laptop scam
Hi I'm a graduate student doing a professional course so I have to pay out of my own pocket, no loans. And I working part time I bought a notebook from of world and signed and agreed to pay for it through instalments for the next 6 months, the guy sold me Microsoft student software as well as norton, this added in an extra…
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Unhappy with blinds installation
Hi All, Thought I'd drop you guys a note, before I call citizens advice bureau to see whether my problem is worth pursuing. It's a long boring story but the general gist is : My mum had some blinds put into the conservatory. When I came home and saw them, I pointed out some shoddy things. There is a base bar which is…
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Faulty bed frame but mattress fine
I bought a bed package from Jysk which consisted of a metal bed frame and a mattress. I don't have a lot of money and their package deal was very attractive. After a few weeks, the welds on the frame gave out and the bed collapsed. Jysk replaced the faulty part immediately but, after a few more weeks, the welds on the new…
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Carpet Right
hi i've had a new carpet fitted in my lounge just 3 weeks ago it has flat spotted and looks very well worn in front of 1 chair which my hubby uses only in the evening.... where me and my son sit the carpet is still in new condition.... as the same as the doorway which usually goes 1st..... carpet right are not being very…
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TESCO prescribed wrong glasses
I had a routine eye test in June this year and was told by Tesco that I needed new glasses. Having tried a number of times to find a frame I liked, I eventually found some in November and ordered my glasses, together with my free pair, at a cost of £109. I picked them up last week and have struggled so much with them that…
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Internet purchase wrong item sent and restocking charge
I bought a heating part from an internet store. I ohoned for advice on the part before ordering and was assurred it was the correct part. To cut a long story short it was incorrect and they told me to return it for a refund. They now refuse to refund the postage and have charged a restocking fee leaving me £40.00 out of…
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Could you please advise re Asda issue
I bought a couple of DVD's from Asda the other day and paid through the self service checkout. They needed authorisation and the assistant came over and said she'd need to go get the disk ( for the one that wasn't cellophane wrapped). All was fine til I came to put the DVD on last night, and the box was empty ( again it…
