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Exchange on a pair of Jeans
Hi all, Not a massive amount of money at £25 but interested to know if its worth trying to exchange a pair of jeans i bought from Burtons about 2 months ago, they are faulty and the button at the top has pretty much broken off, they have been warn a fair bit in that time and cause i have small legs one of the legs has…
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Hermes Delivery is so bad!!
Ok so i made an order through ASOS and they delivered it via Hermes. I dont leave safe drop off points (if i'm not in to receive the parcel) because I don't live in exactly the safest area. But the delivery man decided to take his own initiative and put the package behind the wheelie bin next to my front door...... So…
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Feel ripped off by Gym...
Hi guys, I'm a member of the De'Vere Hotels Gym chain and I'm pretty upset. I recently received a letter through the post stating that the price of mine and my girlfriends membership will be increasing from £76 to £82 a month for the both of us. I know it doesn't sound very much, but in my area we could of joined LA…
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Cancelled order after acceptance due to Misprice
Hi My brother recently ordered 2 laptops online and received both an email outlining the order and then another accepting the order. The next day, he received the following: 'I refer to your order for the HP EliteBook 2560p Notebook PC (LG669EA) which was due in to our Logistics Department on Monday 5 December 2011. I…
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Game & reward card
I hope I am in the right the place for this query! I was in the shop Game yesterday buying xmas presents and at the time thought nothing of the shop assistant putting my goods through in 2 seperate transactions. I was buying a game console bundle deal and a few other bits, the man said it had to be done that way (bundle…
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1 year guarantee just expired so sold me years warranty
My washing machine has developed a fault and the guarantee just run out 30 th Nov. I spoke to Hotpoint and he was keen to sell me a plan at 6.50 a month for 10 months which covers the year and call out this week. I did ask him if I could think about it but he said no this offer of half price would only be available to take…
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Vacuum cleaner turned fireball damages car,..
Wonder if anyone can suggest the best course of action... we purchased a new vacuum cleaner (a very well known brand) in July from tesco direct, Been using it fine,... then on Friday my partner was vacuuming when apparently it may a loud noise and burst in to flames,... she quickly unplugged it and ran down the stairs and…
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advice please
Hi everyone, I'm just looking for a bit of advice, We bought some supermarket home brand pie's. Anyway we was sat having tea when my child started to choke, i tipped him upside down ect still nothing came out luckly we live near to the hospital where he was taken and the doctor managed to get the blockage out without any…
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Misleading Web Images.
Hi All, I bought a camera from Jessops back in may this year(2011) and until recently haven't had the time to play with it much until now(Dec 2011). The problem is that on looking at the photo results they can be very blurry and I thought the camera came with a stabilising lens, and on closer inspection I find I have a…
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PointShop cancel & block any payments?
My 12 year old has recently signed up for a subscription service called PointShop without my knowledge. I know this because i just got a confirmation email to tell me so :eek: I immediately looked them up on google to see what they are all about and found warning after warning about them taking £45 from bank accounts,…
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Do i have a Leg to stand on re Laptop that has broken?
I bought a 2nd hand Laptop from a Computer shop back on Sept 27th and there seems to be a problem with the software on the Laptop which needs looking at as can not use it till this problem has been fixed. but here comes the problem 1st of all he gave me a Hand written receipt and did not put the date on it and he said we…
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Tesco direct
Hi all i brought a bouncy chair as a gift for my friend that has had her baby 4 weeks early so been in hospital for last week. I ordered the chair online last sunday and was told to pick it up from store after Tuesday 29th. I went to said store today to pick the chair up but the lady at the desk told me there is no sign of…
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Refunding onto same payment card
Hello, what is the crack with stores only refunding onto the same card an item was pair for on? It's never really been an issue for me as such, but today had to return an item I paid for on my card, but as my wallet went missing last week, I don't have any cards at the moment, never mind the same one! They refused to…
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Paid 50% deposit on an engagement ring but now have been given a ring by family
Basically, a couple of weeks back I put 50% deposit down on an engagement ring with a reputable jeweller. Monday last week I was told by my parents they had found a ring I should use, it is indeed very nice. So I called the person I dealt with at the jewellers, told him my position and that I'll be needing a refund. He…
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Please help, used car dealer saying we're not entitled to refund despite faulty car
Hi, I'm new and I need your advice please. We bought a second hand car in October, the dealer said it was fine apart from that the engine light was on due to a faulty sensor which he was about to replace. He didn't get round to it by the time we got back to collect it but he promised to do it the following friday. We took…
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AOL Broadband - No sign of a direct debit
Good Morning Folks My partner signed up for AOL Broadband a long time ago and has just cottoned on that they are still taking money from his account despite him not having their broadband any longer. However there does not seem to be any sign of a direct debit in his account for him to cancel so we're a bit confused as to…
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02 - 12 month original Warranty don't cover screen..???
Hiya Peeps, In need of some info fast please.?? My daughter brought a mobile phone from 02 last December and it's still under it's original 02 - 12 months warranty/Guarrantee but just until the end of this month.. so need to act fast on this one.. The phone she brought from 02 was just to replace her old one for the time…
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Netbook stopped working, company trying to direct me to manufacturers to sort it?
I bought a netbook online just under a year ago. It stopped working. I have contacted the company who sold it to me and they insist that I should go to the manufacturers to sort it out. Surely this can't be right?
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mice in restaurant
not sure if this is the right place to put this but this is what happened to us today. 3 of us - Grandma, Great Auntie & me (mum) drove down from Bedfordshire to Worcester to visit daughter who is at uni therre and do a bit of shopping. when we began to flag we decided to go to a chain pub for a lunchtime meal. It was very…
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Very costly item not arrived from Amazon
I placed an order 26th Nov. It's now 3rd Dec & the order still hasn't arrived. Payment has been taken. Payment was on my credit card. Item is a Samsung Galaxy Tab 10.1 - so is therefore very costly. I think the cheapest one is £400. Where do i stand, as i doubt they would just accept me saying i've not yet received it when…
