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Equifax
Apologies if in wrong category.I had a free trial and cancelled but i was offered 12 month free credit watch.I have just received an alert saying there has been a change on my file and when i looked it said a search by a bookies 5 days ago has been deleted.I don't use the bookie in question and wanted to know if it was…
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returns item lost in post- can i get my refund?
Hi, i hav ebene having some problems with an online order. I placed an order on a website, but received no confirmation email etc and then saw that the money had been charged to my account. the Goods then turned up, but didn't fit so i planned to return them but couldn't access the website "my account" feature i rang the…
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KGB Deal not delivered
Hi all, I bought a voucher on KGB deals over a month ago for a 'year's supply of greetings cards'. After a few emails back and forth complaining about my cards not being delivered I am now at my wits end with them and need some advice/guidance!!! It apparently said on the deal (although I didn't see this when buying the…
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Refunds on return postage?
Can someone answer a question for me? My friend recently placed an order with a well known womens on-line retailer. She received her parcel last week but today decided she didn't want it, it is still unworn. They do have 14 days returns so has no problem sending it back in the time limit. However... She doesn't want to pay…
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charged more than quoted price
hi, i booked a holiday to tunisia trough purple holidays on tuesday and was quoted £1949 paid the deposit and have received a confirmation email from them saying the total price was £2154 i am going to phone them first thing in the morning but just wandered if there is anything i can do if they wont change the price to the…
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warranty ran out
Hi My car oil pump has failed and the garage has said the pump alone will be £1800 then labour and maybe the turbo has gone £1500. I have asked the manufacture (Chrysler) as a good will if they will help as the car ran out of warranty by 292mls. do i have a good case???? details :- Car is 2yrs 1month old has full service…
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Jessops - Sold me refurbished/off-display SLR as brand-new.
I recently purchased a Nikon D5100 digital SLR camera from Jessops on Queen Victoria St in Reading. While still under 14 days of purchased, I charged it up to click few snaps. I noticed its battery drained considerably faster than Nikon specifications. I walked into the store to ask for refund or replace it with identical…
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Should I pay this, I've never heard of the company before?!...But they know my number
Is this a scam? I have read somewhere the debt collection company they send is run by the same company as Telebilling but I have no clue what to do to get them to stop. Someone explain how they got my address and phone number. LINK REMOVED!
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Harveys sofa won't fit - customer service shocking!
I ordered a 3 seater sofa and recliner chair from Harveys 12 weeks ago. At the time I was still living with my parents, because although I'd completed on my house I was decorating before I moved, so when it came to paying the deposit it had to go down as my parents' address as that's where my credit card bills were going…
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Marston bailiffs and wrong address
Hi there, could somebody please advise how to deal with this problem. I recently bought a house that was previously occupied by tenants, we moved in two months ago and soon realized that the previous occupiers never changed their address because we are getting all their mail. Now we are getting letters from Marston…
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Problem with development site
Hi everyone, I hope I have this in the correct category. Basically at the back of my house they are building houses, and last week they decided to cut the trees at the rear of my back garden, as our garden is large years ago with put up a fence to to reduce the size (not by much 12ft or so) In the summer as I had my sons…
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time allowed to cancel DSR
How long are we allowed to cancel something after an order, if ordered over the telephone please? I am concerned because I just read I had to cancel in writing, and I advised that I would like to cancel someting over the telephone and was then advised the order was 'put on hold'. I have given my cancellation in writing…
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Bush washing machine BURNT my hand!
Hello, I bought my washing machine 18 months ago from Argos. Had no problems with it whatsoever, until Tuesday. I was emptying the dishwasher and I the washing machine was running and I felt a heat coming off it. I touched to round glass door panel and scalded my fingers. I'm having a holiday let built around the back of…
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2-year old auto-renew, do I have to pay?
Hi all I purchased a domain name 2 years ago from an ISP (LCN.com), and never used it. Unbeknown to me this was automatically set to auto-renew every 2 years. I have been away on holiday for 2 weeks and got back to find a £24 charge. This came off a credit card that I have already closed so not even sure how it went…
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Trouble with PC world have any rights??
This is a really long story so going to be as simple as possible. I took out the whatever happens out with them :j Computer had virus, sent to workshop and returned saying no problems :jSent again as no internet connection to it, returned with new network card !!! :jGot back on the 21st Sept, left click not working, number…
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If something is reduced, can you still take it back for low quality?
This is a petty example, but I'm more interested in the principle of it (for future reference) than the money. I bought a loaf of bread in Tescos, reduced, for 30p. It looked completely fine. I thought it was reduced because it was expiring the next day. But when opened it was all mis-shapen, crumbly bread that had…
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What does "valid until" mean?
I have just been into dominos pizza with a voucher for one 9-inch pizza for £1.50. The terms and conditions state "valid until 20/10/2011" i.e. today but I have been told this means it is no longer valid as it ran out yesterday (19/10/11). Surely this is wrong and it is still valid today? I am going to complain to dominos…
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Surveyors report missed major fault.
We bought our first home in April and had a full surveyors report. We have just been informed from a trusted builder that there is quite extensive damage to the roof. The Eve's (if thats how you spell it) are all rotten. The pointing in the corner of the roof has eroded significantly and this causes a leek in one of the…
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Any rights when cancelling a course half way paying by installments
I'm half way through a course, but finding the teaching and course is not providing me with the knowledge I feel it should. It's been coursing me a sizeable amount of stress and I have decided to stop. I've been paying the course by installments and still have 4 left (out of 10). The course provider is demanding I continue…
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Being chased for an historical/fictitious debt!
Hi all, Looking for a some advice with a rather confusing situation. Last month I checked my stautory credit report online having been refused an increase and extension to a personal loan. Everything seemed ok then i noticed an entry for a defaulted account with orange. Now I haven't had an orange mobile phone for years so…
