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Bush washing machine BURNT my hand!
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LadyOfTheManor1
Posts: 11 Forumite
Hello,
I bought my washing machine 18 months ago from Argos. Had no problems with it whatsoever, until Tuesday. I was emptying the dishwasher and I the washing machine was running and I felt a heat coming off it. I touched to round glass door panel and scalded my fingers. I'm having a holiday let built around the back of the land and thankfully had an electrician there I asked him touch it to tell me if it should get that hot. He touched it for barely a split second and said no, that's dangerously hot (think of touching an iron). I went to Argos and explained that in the past 18 months it has never done this and I was concerned as to why it suddenly began to get burning hot now. They told me to ring their approved engineers and pay for one to come out and if he deemed it a manufacturers' error then they would reimburse me for the call out fee and replace the machine. He came out and was the biggest idiot EVER, and wouldn't give me a copy of the report. The glass door of my machine reached at least 71 degrees celcius and he said that the machine was within it's legal rights to go upto 90 oc on the outside as that is the hottest the water would boil at so it would make sense. I am not convinced that after 18 months it would all of a sudden NOW appear to do what it "should be doing" and I'm not convinced that the front door should get to 70 oc let alone 90 oc...especially as there is a child lock on the front indicating that the company, Bush, know a child is within reach of it. Have rung trading standards to get an idea of how hot the outside of the machine should get and they are getting back to me once they've referred it to a specialist department...the idiotic engineer wouldn't give me the report as "I didn't employ him to do so". So have no idea what his outcome will be but can guess that he thinks it's within its legal right to get that hot...is that normal?
I bought my washing machine 18 months ago from Argos. Had no problems with it whatsoever, until Tuesday. I was emptying the dishwasher and I the washing machine was running and I felt a heat coming off it. I touched to round glass door panel and scalded my fingers. I'm having a holiday let built around the back of the land and thankfully had an electrician there I asked him touch it to tell me if it should get that hot. He touched it for barely a split second and said no, that's dangerously hot (think of touching an iron). I went to Argos and explained that in the past 18 months it has never done this and I was concerned as to why it suddenly began to get burning hot now. They told me to ring their approved engineers and pay for one to come out and if he deemed it a manufacturers' error then they would reimburse me for the call out fee and replace the machine. He came out and was the biggest idiot EVER, and wouldn't give me a copy of the report. The glass door of my machine reached at least 71 degrees celcius and he said that the machine was within it's legal rights to go upto 90 oc on the outside as that is the hottest the water would boil at so it would make sense. I am not convinced that after 18 months it would all of a sudden NOW appear to do what it "should be doing" and I'm not convinced that the front door should get to 70 oc let alone 90 oc...especially as there is a child lock on the front indicating that the company, Bush, know a child is within reach of it. Have rung trading standards to get an idea of how hot the outside of the machine should get and they are getting back to me once they've referred it to a specialist department...the idiotic engineer wouldn't give me the report as "I didn't employ him to do so". So have no idea what his outcome will be but can guess that he thinks it's within its legal right to get that hot...is that normal?
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Our machine can go up to 90 degrees C. and the door does get hot.0
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Does it get hot or does it get burning hot? I mean, I can't hold my fingers on the door for more than 2 seconds and even then my fingers are bright red.0
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LadyOfTheManor1 wrote: »Does it get hot or does it get burning hot? I mean, I can't hold my fingers on the door for more than 2 seconds and even then my fingers are bright red.
Dunno...it's not something I do normally!0 -
Ha! Yes, odd I know...I don't usually sit with my hand on it, it's only because I felt the heat radiating from it onto my knees that I bent down to touch it. I wonder if I can get a selection of people just to put their hands on the glass of their washing machines and see if they burn themselves-and therefore it is "normal"?0
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If the water is at 90 degs the bit of clear plastic in the door will also soon be at 90 !
It can't be "burning" hot - unless it was on fire. It could in theory reach 100 degs but would then be like a giant kettle - which would be pretty obvious.
How long have Bush been making washing machines ?0 -
I have no idea. I can't find any information on them. However, I can't abide the argument of "if the water is 90 oc the glass will be 90 oc" when that doesn't apply to an oven (not new ovens)...and the problem is more, why hasn't it been getting "scalding hot" for 18 months, why only this week? Also this particular machine is eco friendly and runs only from a cold pipe, it warms it's own water so it doesn't matter what my general boiler is heating the tap water at as this doesn't effect the machine. I class "burning hot" as hot enough to leave a blister or a degree of burn...90 oc is hot enough to do this, if you don't believe me I invite you to sit in a bath of 90 oc water.0
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There is a big difference between sitting in water @ 90 degrees and putting your finger against a solid surface at that temp.
What temp wash was the machine supposed to have been doing?Please forgive me if my comments seem abrupt or my questions have obvious answers, I have a mental health condition which affects my ability to see things as others might.0 -
It was on a 60 degree wash (number 3 on the dial). Would there be an explanation as to why it would suddenly start heating the glass to such a temperature if it didn't do it to begin with?0
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Sounds faulty if at a 60 deg wash it is getting up to 90 degrees!Thinking critically since 1996....0
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Think Bush is just a re badged Turkish Cheapo W/M, for Argos only.0
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