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Do I have to cut a root on a neighbours property?
Not sure if this is the right place for this, but here goes.. I just had a visit from our neighbour, she complains that our cherry tree has a root that has come up in her garden and wants me to cut the tree down or at the very least remove the root. I understand that I am liable for any damage that a tree root may cause to…
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Mobile Phone Fraud Advice
Hi, I think this is my first time post so please be gentle. In May 2011 my wife and I were victims of fraud. I had 2 Iphone 4's taken out on my Tmobile account and my wife had 1 IPhone 4 taken out on hers. We immediately phoned T Mobile and had them cancelled. We were told it had been referred to the fraud team and would…
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Help! Pandora Ring
Hello, I really dont know what else to do. I recently bought a sterling sliver ring from Pandora. After just a few days it turned my finger green and had started to tarnish. I took it back to the shop after just 5 days and they sent it away for 'repair' basically just to get it cleaned. I got it back on monday and again…
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Left a property in WILL problem
Hi everyone, My mother sister had passed away 3 years ago, in her will she had bequeathed her house to the remaining brothers and sisters in her will (My mother has a copy). she had made one of the sisters the execeter of the will. My mother was told by her sister that she would do all the necessary repairs and then the…
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Personal Data Compromised
Hi there, I entered a promotion on a major electronics manufacturers website, following buying one of their products. I got a call today from said company to tell me due to a loophole the personal data I entered (no financial data) was able to accessed by other visitors to the website. Now I appreciate them telling me, but…
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louboutin shoes
Hi, I need some help, I ordered a pair of louboutin shoes from this website, louboutinshoesuk . com for £160.00. They took £7.92 and £268.49 out of my account. I have contacted them via email with no reply. I paid on my credit card so can i get my money back using the provisions of Section 75 of the Consumer Credit Act…
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Bought an item from an online firm, no show of item, no contact amd no refund!.
I bought something from an online store based in Essex recently and they have not sent the item, they have said they would refund me about two weeks ago but still nothing. Now they are ignoring my emails. What can i do?
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20% off the day after I bought it
Can I get the 20% off the day after I bought an item of clothing? We bought bridesmaid dresses from BHS only to find out the next day they marked them up as 20% off. We are still waiting on one of them to come in. Can I just return the item and buy it again or is there anything legally that I can do? Cheers Andy
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stuck between the AA & Barclays
pulling my hair out here... The AA agreed to refund me £345 (because they had been charging me for membership after it had been previously cancelled). They transferred the funds to a defunct visa debit card of mine (despite the fact they had my bank account number and sort-code) and now it can't be found and they are…
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Isme Home Shopping problem
Hi, I bought something over a year ago from what is now the Isme catalogue on the buy now pay later deal. I stupidly forgot about it (totally my own fault I know) and moved house. I just got the letters trough from the new house owner and unfortunately due to returned direct debits (my old card details they had on file had…
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Unpaid train fare
Someone used my details what to do?
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Purchase paid, day before delivery now not is stock
Hi, Ordered a fridge freezer (FF), along with a whole new kitchen, from B&Q a month ago. Paid deposit and have started paying their monthly repayments. Delivery date is tomorrow. I get a phone call today from B&Q explaining the FF we want is 'Out of stock' and will only be available again in December!! This is the day…
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Consumer revenge sites
Thisismoney has a list of consumer revenge sites including this one, is it worth listing the more specific ones in a sticky? www.orangeproblems.co.uk just discusses telecoms firm Orange www.cableforum.co.uk is aimed at Virgin Media customers. www.consumeractiongroup.co.uk www.LloydsActionNow.com (LAN) is an association of…
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fully charged for free samples? what can i do
hi i know this is going to sound meinal in comparison to most of the other posts but here goes anyway i was doing my online tesco shop on tuesday morning and came across 3 free samples of kellogs all bran golden crunch it offered up to 3 boxes free per customer it stated on the basket and at checkout (and showed this in…
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Go Bridal will not refund for wrong wedding dress
My fianc! went to Go Bridal in Tunbridge wells in Feb this year and bought her wedding dress for next June 2012 as she was pregnant and was told the dress took 8 months to come in. She paid a 50% deposit. She went back this week to pick the small accessories up and they said the dress was ready even known we were not…
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Mastercare coverplan agreement
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Online Retailer Refusing to Provide VAT Receipt
Hi All I hope someone will be able to advise me of my rights... I ordered a product from Nonin (a healthcare equipment provider), as I am self employed in the healthcare field. The order was placed on Amazon.co.uk, but when it arrived there was no VAT receipt (or any receipt/proof of purchase infact from either Nonin or…
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Home improvement company gone bust :(
Hi, Just wondering if anybody can help me. I have purchased gutters, and fascia's from Homeshield complete home improvement solutions which has now gone bust. The problem is the work came with a 10 year guarantee and I now need a repair on the work, I contacted what i thought was the orginal company but was told that they…
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Import duties/VAT on clothing from America?
Firstly apologies as this likely isn't the right sub-forum, I just dropped it here as I couldn't work out which sub-forum would be best for a question like this. So I bought some clothing from America, came to $165 roughly with postage. Now I've purchased goods from Japan before and in that instance I'm sure I got a letter…
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Hitachi
Hi Bought my Mrs a laptop last xmas paid the money up front and took the rest on credit(£300) , planning to pay off before end . Now heres my problem i can't remember what the guy at best buy said! Something like make sure i pay off most of the balance before the Deferral period end date 30/12/2011 but not to pay whole…
