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Computer repair shop holding computer to ransom!
About 2 weeks ago, my the hinge on my sister's HP laptop broke- a very common problem with this make, and as the warranty had run out, she took it to a small computer repair shop in town (is it wise to post the website address here?). She signed a form before handing it over which, apparently, stated in v. big letters that…
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Warranty with Lost Reciept
Afternoon all, Looking for some advice with regards to a warranty issue. About a month ago I managed to drop my iPhone and smash the screen (d'oh!). I took it to a local place that came very highly recommmended online, and paid £40 for a new glass screen and digitizer. They also offer a six month warranty on all repairs…
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Re E-Healthweb.com
I was sent an Email from E-healthweb.com informing me that if I paid just P&P they would send me two free bottles of vitamins . I received the vitamins and thought no more about it. However, I have just received another bottle which I did not order or want and they have taken £66 from my bank. They were also going to do…
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Postman Stole Our Mail
Hi all I would be grateful if anyone could give me any advice regarding how to claim compensation for stolen mail. I have lost count of the number of times we haven't received mail over the past two years, everything from Birthday and Christmas cards to bank and credit card letters and everything in between. Anyway, this…
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Advice needed - Readers Digest
I'm currently helping out a friend who has somehow ended up on a Readers Digest mailing list. Although she hasn't ordered or paid for any books - she's returned them thus far - the company continue to send their ridiculously over-priced titles on random subjects. She's also been sent their misleading literature about…
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Newby! Please help - Marston Enforcement
I'm new to the site and wondered if there are any users who could possibly help me with my problem. I'm a single mum with 2 kids working 16 hours and in receipt of working tax credit. I had a motoring fine which I had been paying off monthly and I'd missed a payment, totally forgot about it - I recall the amount being…
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e2save / Carphone Warehouse trouble - Samsung Galaxy S2
Hi, I thought I put up my experiences on here so others know better what to expect from e2save / Carphone Warehouse. In June I bought a new Samsung Galaxy S2 smartphone from e2save (a subsidiary of Carphone Warehouse = CPW) along with a 12 month contract. After about 3 weeks the phone exhibited an unacceptable fault,…
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Argos warranty
Took my sons Ipod back to Argos as main button(home button) stuck. They rang me 4 weeks later to tell me that the damage is not covered by the warranty as it had been abused!!! This is rubbish. Its just another excuse to avoid fixing it. They then said they could send it back to the same company who just examined it to get…
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Rights on faulty t shirt
I bought a £40 shirt online from a high street shop and within 3 months of purchase the shirt is falling apart, buttons are coming off and it's coming unthreaded. Can I return it saying it's unfit for purpose? surely a product of that price should last longer then 3 months.
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Urgent help re rights to return car
Can someone please help me? Basically, I bought a Mazda 5 two weeks ago and it has already been back in the garage with some problems. The garage says they can't find any faults and now, to top it all off the battery has died. I want to return the car for a refund and just wondered if anyone here can help me with advice on…
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Bought from B&Q - supplier gone bust
Hi, I bought (in store) some flooring for home delivery when it was a 4 for 3 special offer price. i now find that B&Qs supplier of this floor have gone into administration. I was told to get a refund. But i want a floor, so i've looked on the b&q website and they have something very similar, the exact same price, but a…
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Lost Receipt, Can i get my warranty?
Not sure if i am in the right thread but here it goes ... My tesco microwave decide to blew up on me today. I called the customer service hotline and explain the situation and that i didnt have the receipt and i cant be sure if i paid via debit card or cash. Having said that, i am pretty sure it has been swiped along with…
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Bumped by the gym!
Hello all this is my first post, i hope i'm posting in the correct section. So I joined this gym under the impression it was £55 every three months, the man sat there and listened to me go on about i worked out how much it is per month and its very good, blah blah. My fault in this is i didn't look at the agreement…
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Help.... SCHOLL are ignoring my complaint....what should I do now?
Hi. Any advice would be much appreciated – because I am getting nowhere fast with Scholl. Long story short I had an adverse reaction to one of their products. My feet broke out in a really bad rash which was so uncomfortable and itchy that I was laid up for a couple of days until I applied an anti-inflammatory cream. I…
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Reptile shop swapped my bearded dragon
Hi I am after some help and advice on my rights. I dropped off my sons pet beared dragon at the local reptile shop to be cared for when we went away on holiday for a week. When I went to pick it up this monday 15th august are pet was gone ! The owner was trying to fob us off with someone elses with was a different size,…
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Debt Collection Agency email.
Hi, Yesterday out of the blue I recieved an email from a debt collection agency, asking me to contact them urgently regarding money I owed. I contacted the company and found the email was regards to a small amount (£7.10) that I apparently owed 1 and 1 internet for a domain I had many years ago. the Debt collection agency…
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Royal Mail lost item compensation ?
Just wanted to check your opinions, as I think I know the answer to this already. We sent two Blackberry phones by recorded 1st class post to one of the Cash In companies, who had offered us £200 - we have the screen dump of their offer as proof. The phones didn't arrive and we have followed Royal Mail's compensation…
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Vat not mentioned in quote
Was quoted a price at garage for some repairs on my car. Was informed a price of 650 which i agreed on. Got a call today and he informed me car was ready, I checked the price and he informed me a bit more effort was required so it's now 730... paused and said plus the vat on top of course. Now i specifically made note of…
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NIE / Power NI
Hi not sure where this thread should be but here goes: Arrived home from work yesterday to be met with a neighbour who had a card for me from NIE advising that they called to discuss the bill and that they would contact a court if I did not contact them within 7 days. The person who left the card with my neighbour…
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First Choice Holidays Complaint
Hi guys. My first post on the site. Hope you can help in some way. A few weeks ago I booked a 2 week break with First Choice Holidays in Marsa Alam, Egypt. The holiday was advertised as £626 per person. After varioous bits and pieces (transfers, baggae allowance )were added the total cost of the holiday came to £1,334.00.…
