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tesco and faulty goods help
Hi I bought a 22inch technika tv in february from tesco to use in my bedroom, has worked no problems great tv until last week when the remote stopped working. I thought it was the batteries so changed them still wouldnt work. Bought a new set of batteries from tesco just incase for some reason the remote didnt like my asda…
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Garage covered up warning lights, engine blew
Hi there, sorry this is a bit long. I bought a 2002 Toyota Corolla T-Sport from a local garage in late July 2010 on hire purchase under my mothers name. Within a couple of weeks the engine check light, the vehicle stability control (VSC) and the traction control off (TRC OFF) all came on at once. I took the vehicle…
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Exhorbitant Solicitor Fee for little/no work
Hi, Basically, i have split up with my ex, and seeing as we are finding it hard to be amicable, thought i would look into mediation so that we could sort some of our differences out and not affect the children. I approached a solicitors who have a recommended mediation services. Upon calling them up, i was advised that…
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How do i legally cancel my fitness first membership
i joined fitness first about 2 months ago, literally starting my 3rd month today (joined 21st of june) and i want to terminate my membership without having to pay for the rest of the year! how can i do this legally? i read the fine print and it says if you terminate for medical reasons you must have a note, however i have…
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Charging for a receipt from a corner shop??
It's recently come to my attention that a shop near me has started charging 5p for a receipt ... regardless of what is being purchased. Is this legal? They don't provide a receipt for this either ... otherwise we'd be buying receipts to infinity....
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Indesit Fridge Damaged Kitchen
Hi, We had a new kitchen fitted around 9 months ago. At the same time, we bought a new Indesit fridge. Its a standalone fridge thats the right size to slot into a space in the kitchen. Around 4 months after having the kitchen fitted, we noticed that the evaporation tank at the back of the fridge was overflowing. It wasnt…
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comet-no delivery
hi there the family pc finally died on mondayand we have wanted a laptop for a while so we looked around at a few places online(via wii rrrr) and the best offer was at comet £299 for a packard bell and good specs for what we needed. so we went instore and was told it was a web only offer but i could ring and place the…
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Hotels and deposits
Morning all, I posted this in uk holidays and did not really get any replies so maybe someone can help here. Now, when one books a hotel room online and is a prepaid rate although you may not get charged immediately usually there is no changes or refunds allowed. I booked a room that was £55, and everything was fine, I…
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"Expected" wear in warranty?
Hello, I purchased a Lenovo Z560 less than a year ago now, I'm typically used to Lenovo laptops having a high build quality due to the fact I've own many ThinkPads in the past however I instead opted for an Ideapad. I've noticed that the area under the keyboard where I rest my palm the aluminium is starting to wear away,…
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Help please regarding cooker from argos and problems
Hi all, approx 21 months ago l bought a cooker from argos £379.99 and took out an extended guarantee for 3 years ... within the first year l had to have it repaired, the follwoing year another twice and tonight its stopped working in the middle of making the tea GRRRRRRRRR it was only fixed again approx 3 week ago.!! How…
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Acer 6930g laptop screen cracked by itself
Put my laptop down, went to pick it up around 20 mins later and the screen was smashed! It doesn't appear to have an impact point, nobody went near it and nothing fell on it, it seems that it literally smashed itself. I've had a quick search on the internet and the crack is exactly the same as some other peoples who have…
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Damaged Property - Help with my rights please?
Hi there - not sure if anybody can help. To cut a long story short, we bought a washing machine from Boots Appliances - it was installed by the company delivering it, and after one week we found our kitchen floor was soaking, and discovered the hose connected to the cold water inlet was leaking. I tightened up the nut, 2…
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Help! I can't cancel a car service plan!
Hello Moneysavers, I need some advice here with regards to cancelling a car serviceplan. In May I bought a used car from a main dealer. The car is a Subaru Impreza WRX, but the dealer was basically a Ford and Nissan dealer. I was told I could take out a serviceplan with them for £17.50 a month for two years which included…
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Problem with £100 Netgear Skype phone help pls
I wonder if anyone can advise? I bought a Netgear Skype/wireless home phone from Amazon.co.uk approx 2.5 years ago. It cost £100. Over the past few months the Skype component has started to fail (cannot connect properly, logs out of my Skype login regularly by itself, various other issues). I contacted Netgear and went…
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Help Advice needed! Do I have a right to take my situation further ?!
Hi, I am after some advice! I had a gastric band privately fitted in may 2009 and paid £6500. i never seemed to have the fills right as it was either too tight or too loose. I went over my aftercare period of a year and explained to my dr that I couldnt afford to extend and had got myself into debt after having paid for…
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Item undelivered
Hi all, I made an order on a website recently. The item was sent by RM recorded delivery. I have used my email and order number on the website to get delivery information which shows that the item was shipped the day after payment. I have not received my item as of yet but hopefully it will turn up. I have the tracking…
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Is this legit?
i bought a bed in the last week of June and paid by debit card. They never took the money out of the account so after 6/7 weeks had passed i got in contact with the company. After a few emails i was put through to lloyds complaints department. Now a few weeks later after lots of emails both ways i have been told it looks…
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B&B and debit cards
Hi Looking for a little bit of help if I may? I recently stayed overnight in a bed and breakfast along with my two sisters. I had one room whilst they shared another. I initially paid a £50 deposit on my debit card and settled the remainder of the balance on checkout using the same card. When I returned home I had an email…
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Premier Inn & Distance Selling Regulations
I just wanted to vent as Premier Inn aren't acting according to UK Distance Selling Regulations! Acccording to UK law, for purchases over the internet: The Consumer Protection (Distance Selling) Regulations 2000 give me seven working days starting the day after the day I entered into the contract to cancel. Based on Which?…
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Appliance Replaced Under Extended Warranty - Prob with New Appliance
Hoping someone might be able to help me with some advice. Our old fridge freezer was unrepairable but had extended warranty with Domestic and General so it was a old for new one. D&G advised of a like for like model and confirmed yes that was suitable. Anyway to get to point the new appliance arrived on Wed and havent used…
