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Im in need of advice..
Hi all, Firstly sorry for any spelling mistakes. Im having a problem with a company based in the netherlands, I have purchased 12 Jersery shirts for an internet based gaming organisation. We are attending an event on the 28th of this month thus why i purchased the shirts. On the 14th of June 2011 i paid for the shirts up…
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13month old washing machine
Hi Hope someone is able to advise, I brought my washing machine thirteen months ago and the weekend it packed up, I phoned tesco direct today and they advise me it is out of warranty and I need to contact hotpoint could someone please advise if this is right and I will have to pay for the repair after only 13 months thanks…
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Cancellation rights distant selling
Hi, I don't know if anyone could offer some advice, 3 weeks ago I ordered a washing machine over the phone from a company that also has a website and physical shops on the high street. I have decided I want to cancel, 3 days before delivery, but now I've looked at their paperwork they sent, it appears they have a 20%…
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Can I Get My Money Back !
Purchased a ford focus 3 months ago from COOP for £5k, and has 12 month warranty. Since purchased got oil leak, car makes horrible noise from wind coming in from driver window, and just had a recall letter from Ford about engine cooling fan control module. Emailed and called but coop not replied to my mails or called back…
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poweracai
bought poweracai pills through groupon a month ago and despite emails (only form of contact) i have not received them and no reply. Any advice please?
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ospalondon
bought collagen face maks and hair straighteners from ospalondon through groupon a month ago.. not received either and despite emails (no other form of contact) have received no item or reply. Cannot seem to contact groupon either? Any others having problems?
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Expansys Returns what a joke!
I bought one of the amazing £69.99 tv's a few weeks ago unfortunately mine wasnt working properly so i asked them to come and collect it. I am still waiting 3 1/2 weeks later and all i get told by their French Customer service deptmarment is they will email their collections and get it collected. Four times i have been…
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CEX messing me around! HELP!
I ordered something from CEX. It was in stock when I purchased, well there were still 7 in stock. I ordered on the 7th of this month, and the status didnt change for ages. I then posted a message on their facebook wall and sent them a couple of emails asking what is going on. I received a reply from FB that they would pass…
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Debtor Harassment
Can I get some opinions on this? youtube.com/watch?v=-052C38x8zc&feature=youtu.be supporting documentation can be found here mediafire.com/?zckfdmdxh5wzc Here's a bit of background My partner was receiving phone calls of higher volume and frequency than was perceived to be reasonable. After accumulating and recording some…
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HP Laptop
Hi guys, i'm hoping someone can help. I bought a netbook in the January Sales (not so much on sale at £239 but hey ho) and now 6 months later it's broken. I turned it off before bed the other night and now it won't go back on. So we took it back to PC world with the receipt who advised we call the tech centre and they…
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Today's Great Deal Voucher Use
Hello, I wonder if anyone can help me. This is rather a long story/saga but it's necessary to explain the situation I need advice with. I purchased two vouchers for hair treatments through Today's Great Deal (Glasgow) in April. It initially seemed that the provider was oversubscribed for this deal, as they also ran a…
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Advice before return a DS to CEX
Bought a 2nd hand DS lite a month ago for son's birthday. After a few days, it stopped reading the cartridges. The problem is with the card slot as if you push the card down further, it will read it. But when the card is "locked" in position it won't read. According to their returns policy "This warranty covers all faults…
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Internet purchase but lost receipt
I bought some headphones on the internet in February this year which have now stopped working. On contacting the company (large household name) they gave me an address to send the headphones to for repair/replacement which I have done but they want to charge me quite a lot of money (more than half the original cost) to…
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Please can someone help....wedding NIGHTMARE
Hi, My partner & I are 'supposed' to be getting married on 29th April 2012. It took us a while to seek out a suitable venue for two reasons. Firstly we have a disabled son together so needed somewhere wheelchair friendly and with accomodation avaliable for the night before our wedding and the night after, as transport…
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Faulty item bought over the internet and refund
So I bought this USB Flash drive on 15.06.2011, received it the next day, but after time it got corrupted so I open a RMA case on 18.07.2011 Now the online seller claims they can only send me a replacement, but a refund. Is that true? And when I asked if they will pay my postage costs back they forgot to answer that…
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Broken ipod, store refusing to repair
Hi there, Ok, basically my friend bought an ipod nano about a year ago, (for about £120 I think). It broke through no fault of her own, it wasn't broken by mis use or anything. However she took it back to asda, within the 12 month warranty time (this was last week). And they told here they'd need the original headphones it…
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Group On Vouchers
Am I at fault!! I purchased a voucher for the High Voltage Festival for this weekend form Groupon. I was told the voucher could be redeemed form 2pm yesterday. This morning I couldn't see where I had to put the code in so I rang Group on and they emailed to say follow the link and go through tickermaster. which I did. I…
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Can I get my money back?
Hi - I purchased a Groupon voucher from a link on Money Saving Expert so I could buy some Oakley sunglasses from Direct Sight. It says you can redeem from 2:00 today and I want to get some Oakley. When I click the link oakley on directsight it says 'Whoops, our bad... The page you requested was not found, and we have a…
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Am I entitled to any money back?
I have my landline and broadband provided by vodafone at home. In the last 2 weeks the telephone cables that supply several local villages have been stolen 3 yes THREE times, by thieves who are targeting the rural underground cables. :mad: After the first occurence that left not only my house, but over 300 others without…
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Wrong online price advertised once paid company chasing for more money
Wondering what I can do... Purchased some precription glasses £29 last night paid for by Debit card (money has gone out of my bank account already) (got a buy one get one free offer, so got 2 pairs but i have to pay for the most expensive) Company called this morning but i missed the call, then sent an email to say the…
