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Take That Copenhagen
Good morning experts, I was in Copenhagen over the weekend expecting to see Take That in concert. However, less than 30 minutes before the doors opened I received an e-mail explaining that they had cancelled the concert as Mr Williams was claiming to be too ill to perform. I am wondering what my rights are? I understand…
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Advice required re Faulty Radiator
4 yearsago I purchased a chrome towel radiator (10 year guarantee)for my bathroom from City Plumbing in Sheffiled. After 2 years the radiator developed rust spots on all the weld points and was replaced. At the same time we had a complete new heating system installed but retained the towel rail as it was new. 2 further…
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Starting point-Fall on main street.
I have decided to delete this....genuine responders, thanks for your response...
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Daewoo Frost Free Fridge Freezer issue
Got a problem with it-fridge is warm since yesterday.Pipe at the back covered in ice-defrosted it but still not working. Warranty is out-typical-but if I ring Daewoo Customer Services can they send an engineer round to repair it? And will they charge? Thanks
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Littlewoods Washing Machine Disaster
Recently ordered a washing machine from littlewoods. Dont usually like buying from the catalogue but times are hard and our old machine broke so... * Odered the washing machine for £200 + £30 delivery, installation and removal of our old one - £27 rewards * Got a receipt through saying we were going to be paying £260 for…
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Refurbished Kindle warranty, refused?
I purchased a refurbished kindle from Amazon UK. I also purchased the extended Kindle warranty from squaretrade on amazon. Nowhere does it state in the T&C's or the product page that a refurbished kindle cannot be insured. I have sent in my receipt, and entered my serial number in on the squaretrade website, where it says…
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Washing Machine Advice Needed
Hi Just after advice really, purchased a washing machine from a well known online store recently, item arrived 2 days ago. Packaging looked perfect delivery men got OH to sign delivery docket but protested when he went to mark the item as unchecked he then advised he'd be happy to check it if they were happy to wait while…
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Anyone know who to complain to about Debenhams?
Hi there, just wondering if anyone can help, I've been having a problem with Debenhams. I ordered 4 items online in 2 seperate deliveries from Debenhams and when I decided I didn't want them, I returned them in 1 parcel. The returns instructions are a little vague and the guy at the local post office wasn't 100% sure what…
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Eyelashes
I bought some Eylure eyelash dye that didnt work & complained to the manufacturer stating I wanted a refund & at their request I sent the product and receipt to them they responded that the product was fine & sent me a replacement + another product to compensate. I returned both of these as I didnt want them & repeated my…
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Can a sandwhich be 'not as described'?
Odd question i know so let me explain. I went to Greggs and got a Chicken Club ovel Bite. This consists of salsa, bed of lettuce, tomato, bacon and a chicken mayo spread. Upon opening my sandwich once back at the office there was little more than a teaspoon of the chicken spread on the sandwich and had been smeared at the…
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Ticketmaster wont refund me for tickets I didnt get.
Hi, long time browser, but joined today for advice. In February, I purchased 3 tickets from Ticketmaster for a Britains got talent event on June 24th which cost me £118. These tickets were basically a treat for the g/f and kids who had always wanted to go to one of these events. Me? I avoid these kind of shows like the…
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DS taken from basket for price increase during purchase - Game
Buying a wine red DS XL at £119.98 this afternoon and before my eyes the item was removed from my basket during the purchase and the price was upped to £139.99. The screen still showed £119.98 and when I phoned customer services they were happy to sell it to me at that price. When she tried to buy it she too could only do…
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dress
Hi i bought a dress from coast in the sale with a minor fault, which i asked for discount which they gave me' and was told i could not return the dress, but since getting home and inspecting it further i discovered it is very dirty in places' and have now got to take it to be dry-cleaned as it cannot go in washing machine,…
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Royal Mail - 120,000 Complaints in 3 months
For those of you on here who've had problems with Royal Mail, there's an interesting piece on the Daily Mirror website stating that there have been over 120,000 complaints in the first three months of the year, and it paid out £5.1million compensation for lost items in 2009. I'm a newbie, and not allowed to post the URL,…
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MSE News: Thousands ripped-off by unregulated will-writing firms
This is the discussion thread for the following MSE News Story: "The Legal Ombudsman has called on the Government to take action to ensure consumers are not scammed ..." Read the full story: Thousands ripped-off by unregulated will-writing firms
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Distance Selling Regs...Online Subscription?
Hi I've searched for information on this but cannot find any answers. I subscribed to an online dating site 6 days ago but since then I've encountered some money problems and really cannot afford this subscription now. Under the DSR's would I be able to cancel this service? Their T&C's state the following. Any help and…
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PruHealth ripping-off and misleading their LA Fitness customers
Background: Having PruHealth medical insurance entitles the holder to "50% off at LA Fitness" gym -pruhealth.co.uk/insurance/vitality/vitality_partners/la_fitness . It’s called a PruHealth Vitality benefit. I have Platinum Vitality; Platinum status is maintained via points accrued by going regularly to the gym, and swiping…
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Can a Business Buyer be a Consumer?
It has been suggested to me that a business buying from a supplier/manufacture does not have the same rights as an individual buying for own use. Would like to know before I make a pratt of myself quoting Sale of Goods. Story is; Bought a Bouncy Castle from a large UK manufacturer to use for commercial hire. This is a…
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Trading standards etc?!
Hi, I've recently had a garage fit a new engine to my car and the bill was £1,750! I drove the car away and it was faulty, took it back and they don't want to know about it. (it had the engine management light on and the airbag light before I left their driveway!!!) I've paid part of the bill but not it all (£750 left to…
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Stupidly bought tickets I can't use, does anyone see any options for me?
....besides not being so stupid next time.. This is extremely embarrassing, but I've recently moved to the UK and live in Edinburgh and after seeing an advert for the Proms, and rushed to buy tickets to 3 shows. Hooray! Realized this evening (2 days later) that this is actually a festival held in London.. So of course I…
