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ipod 'repair', now more broken!
Hi, I'm hoping someone here has some kind of knowledge of what rights people have when taking something for repair. I had an ipod touch, given as a gift by a friend- I unfortunately dropped it and the screen cracked. Took it in to local shop for repair. They were happy to do this and are not a dodgy type shop (they were…
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advice regarding fraud
Hi, I was wondering if anyone could advise me regarding a situation that has arose. I paid a deposit of 1000 for a new car, and it has now transpired that the car dealer has disappeared. I have contacted the police and they are investigating. I cannot determine whether he actually had went bust or whether he was a scam…
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choice catalogue
hi, i purchased a bed from the above catalogue about 6 months ago. this was paid over 2 payments. the bed has since been a nightmare and is droppin to bits. i've spoken with choice and they have agreed to take the bed back.(although i'm being messed about with collection) problem is theyre telling me i cannot have cash and…
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Card blocked abroad - Lloyds
I am tearing my hair out and wondering if anyone has any advice/similar experiences. I have been living in Brazil for a year, and constantly having to contact my bank, Lloyds TSB. They have blocked my cards (both credit and debit) a total of eight times. As I'm in a dangerous city, I've been stranded in slums, at night,…
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Laptop refund problems
I hope someone will have the time to read through all of this as I am having serious problems with my laptop, Dell and PC World/Currys. I would really appreciate any help you can give me as I really do not know what to do next. I currently have a longstanding problem regarding a laptop I brought from PC World in July 2010.…
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Possible scam - need advice - ebuy4u.com
I bought a games console from ebuy4u.com, and everything seemed ok initially, good website, I spoke to them over the phone numerous times and they had knowledge of the console and technology, good communication and the console was a decent price but not to cheap and they used Google checkout! but... the payment was taken…
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Contract mobile phone faulty - who do I contact?
Hi, I took out a mobile phone contract in December which came with a "free" handset. The handset is now not working properly. I've had a look online and it seems like it is a fairly common fault with the model of phone I have (it's a Motorola Defy - the problem being that I cannot hear what the other person is saying…
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Cowboy builder recommended by local company
Hi there I asked the estate agent that has managed our block of flats for many years to recommend a company to install central heating and another to refurbish our flat - i.e. new flooring, kitchen, bathroom etc. They in turn emailed me several recommendations - we eventually employed two of them. A Gas Safe plumber to…
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YouFrame Canvas
Hi there, Sorry if this is the wrong place! I ordered a canvas using a groupon code back on the 20th June, the email stated it would be delivered in 21 days. It is now well over a week after that and their phone number just rings and rings and they do not answer their emails. Any advice? Thanks!
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Help needed of faulty goods!
This month I bought some shoes in a sale which were £300 reduced to £50, when I recieved them they were the wrong size so I sent them back and now they've sent me the right size however one shoe has a faulty zip, it did say this on the website that the shoes MAY be faulty. Is there anything I can do? I would like a pair of…
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Help needed! Magic Summer Live
Hi everyone, Just posted this elsewhere but I think this is actually the right place to put it - apologies! I've just joined the forum, as a friend recommended I come here to get advice. To cut a long story short, I bought tickets to see Magic Summer Live, with Elton John headlining, at Hatfield House for my mum's 64th…
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Faulty mobile phone rights
I've had problems with my mobile since I took out the contract 2 years ago. The phone had to be replaced within a month and it has since suffered from a series of niggling faults. I have reported them, but Orange's tech help was almost useless and I usually fixed the problems myself with the help of the internet. Indeed, I…
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Black Household Waste Bin
Okay, I'm not sure if I'm supposed to ask this question in this forum but it seemed more appropriate than anywhere else (sorry if not and can someone move it?) So my question: Is it reasonable for my Local Authority to charge me £15 delivery for a new bin? Here's the back story: Basically a few months ago, my black bin was…
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Play.com unfair T&C's?
Is is legal that Play.com refuse to replace defective DVD's after 30 days? It is a manufacturing fault, not a scratch or any damage visible to the naked eye. It was the complete box set of Lost and how you are supposed to watch all of it in just 30 days to discover one disk doesn't play properly I am not sure. I thought…
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Groupon Refund - Can I have cash refund instead of vouchers?
I recently complained about a Groupon offer I purchased for 4 chiropractic sessions. I wont go into detail about the problem but I have been advised by another Chiropractor and an Osteopath to report the person to the General Chiropractic Council. Groupon responded within 24 hours with the statement below and if I am…
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MSE News: Consumers warned over doorstep traders this summer
This is the discussion thread for the following MSE News Story: "Consumers should beware of an increase in rogue doorstep traders this summer, warns the Office of Fair Trading (OFT) ..." Read the full story: Consumers warned over doorstep traders this summer
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Right to cancel something that I have signed up and paid for already
I was looking to join a kickboxing class and looked on a lot of websites and found one and went for a tryout on Saturday (16th July 2011) where I decided to join and paid £395. I have since noticed that on their website they offer a 30 day free trial but I wasn’t offered this. I am annoyed about this and have also since…
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Rights of access / Access to private property
Maybe somebody will have knowledge of this tenants rights.. 2 properties on a street corner... one split into two apartments; one house round the corner. There is a back yard which can be accessed from the ground floor apartment, by the first floor apartment via a side gate and by the other house via a back door. The…
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Lost two court cases Judge Biased ?
Hi all any help advice much appreciated ! I had a court case for a car accident which was not my fault around 3 weeks ago. I defended myself due to being unable to afford a solcitor and thought I had a very good case. The judge found for the other side and seemed to have formed a 'personal' opinion about me is the best way…
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Tower Pressure Cooker 10 year guarantee
I have a 2 year old tower pressure cooker which is guaranteed for 10 years. Its now gone faulty and I cant find my Argos reciept. I also cant find Tower contact number. Can I get it fixed or replaced without the Argos receipt? If anyone can find there contact number please post? Thanks in advance.
