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Quidco and Paddy Power Bingo declined cashback
Hello, I just a quick question on where I stand/why this may have happened, really. Towards the end of last year, I spent £10 on Paddy Power Bingo, referred via Quidco, to receive £20 in cashback. The claim was declined, despite ensuring I followed all terms and conditions and spent the full amount on bingo games, as was…
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Can anyone help with a T&C question?
Hi I signed up for an internet diet club; I prepaid 3 months membership for a personal coaching program. The T&C said that I could cancel within 3 days if I were not happy. I signed up on Sunday night, and received access to the site on Monday morning. Of course, I work so had no time to really look until I got home that…
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Double Glazing Gone Bad
Hi, I'm looking for some advice. We recently signed 2 contracts with a local firm one to install double glazing in a bay window and the other to install a new door and window. We paid deposit for both contracts. The windows installed in the bay are all the wrong size however the company will only replace 2 windows which we…
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money owed to me
I recently applied for car finance for a second hand car, i was told this had been approved and the garge told me i have to pay for the car tax. i paid the garage to tax the car, however at the last minnute the finance was declined and the garage told me that they would buy the tax off me or they will give me the money…
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Broken settee and chair!
Hi, any advice would be great. I purchased a leather recliner settee and chair in the 'Diego' range from Argos in Sept 2010. Just over 2 weeks ago the lever on the recliner chair snapped and the wire did too. Also the settee came in 2 parts which had to be screwed together so the part we put together when you try and push…
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Help. Defrauded
Although I'm reluctant to post as the situation I am in is entirely a result of my own stupidity, I have reached a point where I really am looking for help wherever I can find it. I recently purchased an item advertised on the 'Preloved' website for £900. Having exchanged emails, texts and calls with the seller and having…
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Need advice on where i stand for Refund on Sony TV
Hi guys and girls, We bought a Sony TV from Comet in Oct 09 - It was on an offer at £499 so we bought it. It has a THREE year warranty....anyway, shortly after installing it, we noticed the picture was really poor quality (but of course you cant see that in store when they are hooked up to Blu Ray HD DVD players etc.... :(…
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no box no refund
Hi .. i recently bought a usb charging cable for my HTC ledgend phone, which when i got it home took 16 hours to charge it up, so i borrowed a freinds cable to see if the fault was on my phone, his cable took 2 hours to charge as did my old cable, so i repeated this experiment again and found the same results, so i…
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Dreams - 'Promised' bed would fit, doesn't
Greetings to the forum, My fiancee and I purchased a bed around 4 weeks ago from Dreams. When discussing the selection with the sales people, we suggested that we might like to buy a superking sized bed to spread out a bit, and made it abundantly clear on several occassions that _we live in a terraced house_. Living in…
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Tent with a hole - seller won't replace!
Hi all, I bought an expensive tent from a reputable chain at the end of August 2010. This was put up and inspected for large holes etc and all appeared fine. We put it away in the loft and got it out this May for its maiden trip. During the holiday on a windy day, the outer shell lifted to reveal a manufacturing hole in…
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Littlewoods catalouge
I was or so I thought running an agency with Littlewoods, they delivered goods to my customers home address November/December 2010, that customer then lost her job in Feb 2011 so asked to reduce her payments from £200 a month to £70 a month, I contacted Littlewoods asking them to take her remainding balance off my account…
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Tesco delivery van wrecked my lawn - then wouldn't fix it.
Back in November, an over-ambitious Tesco.com driver tried to make a delivery to our neighbours in the snow. He thought he'd made it to the top of their drive and got out and went to the front door. When we went back to the van it had gone and was sliding down the hill and ended up stuck on our front lawn. By the time I…
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Ipod broken after 20months-- advice please
hello I bought my partner an Ipod as a birthday gift in October 2010. 20 months later and the 'jack' appears broken, you push the ear phones in and the noise comes out of the Ipod... sounding a but 'tinny' and nothing throught the earphones. I have spoken to Apple but they say it is out of warranty. Which it is. But should…
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Rubbish drivers license?
My friend has a provisional driving license that he uses for ID, But the picture of it is so poorly done. It looks like they lost his picture and drew it in pencil from memory, therefore it looks fake, He always gets trouble from places that he needs to use it as they think it's fake and often gets turned away because of…
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Next directory lost data
Hi All, Im new here and i just wanted to point out that I'v been having issue's with Next Directory as there claiming im owe them money but i have never signed a credit agreement, or received any goods from them to my home! I have asked them to provide evidence of this credit agreement, or receipt of goods from me, They…
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Royal Mail - Airmail sent via surface
Hi, I have family in New Zealand and from time to time we send them stuff via Royal Mail. On two ocasions now we have paid for Airmail and the stuff has obviously been sent via surface mail. The first was when my first grandchild was born and we sent out a cot blanket via airmail. It took 3 months to arrive. Afterwards I…
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Local council's 7-year-old debt collection
I hope this is the right bit of the forum to post this on - wasn't sure where else to put it! Anyway, yesterday my partner received a letter from a debt collection agency, working on behalf of our local council, saying he owes £31. It said it was relevant to our current address, which really confused us, because our…
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Purchase from Play.com
Good Afternoon all. I'm just after a little bit of advice really and to see if anyone can help me out as to where I stand. I ordered a DVD from play on the 3rd of June. Almost straight away I got an email saying my card details were incorrect and to check them, as to which I did Straight away and updated them. The email…
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can they get any money back?
A friend booked a holiday and flight but unfortunately they couldn't go as her mum who was suffering cancer took a turn for the worse and then died. She has been told that as they knew she had cancer when they booked they can't get anything back. As you can appreciate her mum was not incapacitated by the cancer at the time…
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Argos - credit voucher or cash??
I bought a portable dvd player for my son in March when it was in the sale. We opened it on his birthday at the w/e, and it was broken- won't play any discs. Took it back to Argos with my reciept (couldn't exchange as they no longer sell it) and they agreed to refund. However. I no longer have the mastercard I paid with so…