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Lowestoft Travel Gone Bust Lost Take that Tickets!!
Hello Can anyone help with this? My friend had bought two tickets , including travel to Take That in July. Just found out Lowestoft Travel gone bust :mad: and have been told they've lost eveything:mad:. They didn't pay by credit card either so can't claim via that. They won't be the only ones in this position! Any advice…
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Sent back online purchase - can't get a refund.
I'm wondering if I have a leg to stand on in this situation... I bought a perfume from Scentmall, a company, which had I looked into it, I would have avoided. The perfume they sent to me was the wrong one (and I believe a fake). When I called them, they told me to return it and they would send the correct perfume out as…
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Refund For Technical Report Under SOGA
I have had an issue with a faulty laptop which I bought from Ebuyer. They said that I had to get a technical report as it was out of warranty and they would refund me up to £35 for the report. I have got the technical report done, but it cost me £50. Am I entitled to a refund of the £50? I have had a satisfactory repayment…
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Vouchers taken from account with Secret Sales. Advice required please
Hi all. Hope this is the right place to post my consumer rights query. I purchased £100 of vouchers with the online company Secret Sales in early January. These were then loaded on to my online account a few days later. When I checked their T&C's concerning purchased vouchers (before purchase), there was nothing to say…
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Faulty toaster after 3 months
One side of the toast is great and the other very pale/under cooked. Was hoping to return this under SOGA. Does 3 months seem like a reasonable lifespan for a £50 toaster? I know that they can be temperamental at the best of times. I dont have the packaging but do have the receipt. Is this a problem?
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Halfords Complaint - compensation?
Hi all, Just wondering if anyone can offer some advice on what I can expect by way of compensation for poor service. On Saturday my boyfriend ordered a new car stereo on the Halfords website, he was advised that it was available at our local branch and that he could pick it up Sunday morning at 10am. We went into the shop…
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Tesco Misprice Error - TV stand
On Saturday I purchased a TV stand in good faith for a flat screen TV from Tesco Direct it was £28.99. It seemed like a very good price but not totally unbelievable. This evening (Monday) I received a phone call from Tesco Direct to say that my order had been cancelled due to a pricing error. I accepted this. However, I…
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Faulty Clutch Fitted
Hi All I bought a National Auto clutch last week and had it fitted by my garage. After they fitted it they said there was bad judder etc and there is something wrong with the clutch. They contacted the supplier and then National in turn, and they said they would pay only £35 per hour towards the re-fitting required to…
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Debt collectors pestering an unknown person at my address
For several months I have been receiving post at my house addressed to a person unknown to me. I have returned them 'not known', but now the post is rapidly escalating, and I am also getting daily telephone calls pestering me about this person. I have lived in this house for twelve years, and this person has definitely not…
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Disputing warranty repair from Sony?
Okay,so I have a Sony media style PC (bit like a laptop but in desktop guise) had it about 2.5 years It developed a fault that I diagnosed as a graphics issue looked around the net and saw these machines have an inherent fault with the nvidia 8400 graphics chipset Sony America extended the warranty to 3 years but i…
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SOGA - faulty dishwasher
I just wanted to ask if anyone can clarify my postion please. We bought a dishwasher in July 2009. In June last year the handle snapped off. As it's an integrated, flush-mounted handle, it meant we couldn't open the door. So, phoned the shop, no problem, it was still under the one-year guarantee, they sent an engineer to…
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broken wash. machine - repair or replace?
Hi, I bought a washing machine (Haier) in April 2009. Last time I used it I thought the whole house will fall down when it was doing the spin. The next day I tried another programme to give it another go but the same thing happened. Had to switch it off unfinished. It's definitely broken. I thought the warranty these days…
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Charged For A Quote
My boiler broke down last weekend. We knew it was on it's last legs as it was eighteen years old and had being playing up for a while. Got an engineer out who we had dealt with in the past. He had a look at it and said that the gas pump had gone. He said that he would price a new boiler but also get a quote for a gas pump…
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Complaint to Sainsbury
I made a complaint about something that happened to me in our local store 2 weeks ago and since I have yet to hear from them, i wrote them an email in the weekend to remind them and they replied with the following: Thanks for your email. I’m sorry that you’ve not heard anything from the Store Manager in regards to the…
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LG Washing Machine
Have an LG Washing machine which vibrates and moves and we are awaiting the company's technician to make his third visit. The reasons they have given to the machine moving is the floor is uneven and the legs on the machine are not level. One reader said that it could be the dampners and now i am convinced that there is a…
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Told New Car Delayed for 3/4 months
Hi, I ordered a new car from Audi at the beginning of December with an Estimated Delivery Date of 31st March 2011. Back in Feb I received an email saying the order had been accepted and they would get back to me with a build date. After a few weeks that hadn't happened so I contacted the dealer to be told there was a…
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Out of Warranty Laptop
So i had my macbook pro dvd drive replaced about 3 weeks ago after it failed. It cost me £120 from Apple. Then last week my hard drive failed. I bought a new one and I am sending the failed drive for repair under warranty (it was bought as upgrade around September). However, after attempting an install more problems. So…
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samsung LCD SOGA?
posted in wrong place initially but can anyone offer some advice please? https://forums.moneysavingexpert.com/discussion/3122998
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Brighthouse Question??
I bought a Samsung tv from Brighthouse in October 2010, I declined there Damage Liability cover and Optional Service Cover so I am just paying the £15.36 a week. I have noticed that since I pucrhased the TV the price of it has gone down twice and if I was to buy it now it would be only £11.04 a week. £4.32 a week for 156…
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What are my rights?
Hello, First time poster! :beer: When I was in the BArker and Stone house store on the 5th Jan we decided on the two units but due to the lips on one of the units I had to go home, measure the space that it was going in and phone the store to confirm if it would fit I was advised it would. At the same time I also asked if…
