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The Dog and Duck
The Dog and Duck [artwork under commission] Welcome to The Dog and Duck, our Consumer's chat thread. Topics? Anything and everything. Rules? The usual forum ones. Beer? I hope so, I'm parched :)
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Lancaster Total Fitness Shut Down - how do we get membership refunded?
There was talk of TF going under last year i believe. They were bought out IIRC. Machines have been breaking at our local gym lately & simply not being fixed or replaced. Turn up to the gym at 6pm tonight to find lights off & it closed. There were a few folk gathered outside the front door. Front door had a sign on saying…
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Bought Used Car from dealer... please help! Any advice.
Okay, this is a long one so I apologise in advance. We bought a car the start of Febuary, and on the day we bought the car, it broke down (it was from a used car dealer - biggest cowboy I've ever met!). We told him on the day that we just wanted a refund (you tend to lose trust when you're told a car is fit to leave the…
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Iphone4 stops working!
I brought an Iphone4 on contract recently from 02. Randomly and quite often the button on the front stops working, and I have to turn it off and on again before I can do anything with it. This happens on a regular basis and it's getting rather tiring, not only that, but if I had to make a call in a hurry, turning it off…
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Customer service - tech guys
Hi all I am having a nightmare with these people and my daughters laptop, they failed to fix a problem I told them about and now it is back with them having the mother board changed. It was fixed last week but they cannot get it back to me until this Friday. I am furious and have spent hours on the phone trying to arrange…
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A couple of questions regarding distance selling
Got a couple of questions regarding distance selling: 1) Can you return an item within seven days if it has been unpacked and used? I ordered a spare part for a laptop over the telephone. Upon fitting the part it became apparant it was not required after all. The part is still in excellent condition but the seller will not…
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Littlewoods interest, advice please lol
I ordered a bed out of a relatives littlewoods catalogue with an arrangement of buy now pay nothing for 52 weeks interest free. My relative got the statement about the bed in Feb and didn't read it properly! She assumed it was right but Littlewoods have sneakily changed the arrangement to 160 weeks adding £124 in interest…
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xbox warranty
Hi i bought an xbox 360 from the high street. when i bought it the sales assistan. read out what was printed on the receipt "ALL NEW CONSOLES COME WITH 12 MONTH GUARANTEE. PLEASE KEEP YOUR RECEIPT AS PROOF OF PURCHASE. PLEASE ENSURE THAT YOU REGISTER YOUR WARRANTY WITH MANUFACTURER WITHIN 28 DAYS". He then asked me to sigh…
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Lowcostholidays.com legal advice needed
My partner booked a holiday with them on the 12th February to Malaysia. They took the money out immediately but then phoned up half an hour later saying that a)she had entered my birthday incorrectly and b) the price had gone up. Smelling a rat, she immediately cancelled the booking. However 22 working days later (and…
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Kia 7 year warranty
I’ve just taken my Ceed to my local KIA dealer as my washer jets stopped working. I thought it was the washer pump and this would be covered by the much publicised Kia 7 year warranty. On my arrival at the garage, the “customer service” salesman stated to me that he had seen this loads of times before and the washer pump…
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bracelet charm
I bought a charm for a bracelet on the 11th Feb, which was a birthday present for the 28th Feb. The first time this was worn the charm came away from the clasp. I still have the clasp, but the charm was lost. It is obvious that this was faulty, but H Samuel will not replace the product because they say it was lost. I have…
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Which retailers opt out of manufacturers warranty?
Personal experience with one manufacturer and a couple of threads on here lately, begs the question how many retailers opt out of the manufactuers warranty and also by default the expertise that the manufacturer's engineers have? The retailers are obviously able to buy the products cheaper from the manufacturer if the…
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fake nikes
Hi all, my wife unwittingly bought a pair of trainers from thenikeairmax-dot-com. Paid £58 by debit card. When they eventually turned up from hong kong, they were the wrong size. Im guessing theyre fakes, although they look ok to me. Any ideas where to take it from here, just chalk it down to experience? cheers
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Faulty Samsung TV
I purchased a Samsung LCD TV in September 2009 with a 12 month warranty and over the last several months it has developed a fault. It keeps switching to standby, picture comes back on and then it turns off again. There is a distinct 'popping' noise when this occurs. An extended warranty was not taken out (partly because I…
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Washing machine broke on first use - statutory guarantee?
Hi all, I've recently bought my first house with my wife, we bought a washing machine but didn't use it for the first time until last week, at which point it broke within 20 minutes of first use. It was purchased 27th September 2010 (don't ask why we took such time in using it, long and dull story lol) but in the hustle…
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A name for our chat thread
The suggested names are listed in the order in which they appear in the chat thread. If the forum timer works correctly it will be open for the next twenty four hours :)
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help with a faulty competition win
Hi can anyone offer any advice? we won one of the polaroid cameras in the britvic comp last year but it was faulty so britvic told us to send it back to polaroid which we did three months ago. polaroid have since said that they no longer can get the cameras and britvic have said that it is not their responsibility even…
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Comet replacement unfit for purpose
rip off i got this as a inshurance replacement but its not fit for the purpos for anyone it was sold to me as a 3000mb graphics and its not ,it takes 4dvd's to do reboot disks but ruins 3 off them it is slow ,if you want it to play games for get it IT WILL NOT PLAY any of the new games will play games if you only want to…
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Faulty XBox - can I exchange within 30 days?
I know, I know, I'm being a lazy cow for not searching myself, however, my son's XBox has developed a fault after 10 days of use. The XBox itself is fine but the headset isn't working properly, my son can hear his pals but they can't hear him. I bought it from Dixons (online with credit card). As it's developed a fault…
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Non delivered but signed for special delivery
Ordered an item on the 4/3/2011 next day delivery for the 5/3/2011. In order to recieve it before i went on holiday. Hadn't recieved it by the time i went on holiday nor when i returned, so emailed the company who provided me with the tracking details. According to Royal Mail it has been delivered and signed for: Looking…
