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replacement Iron now broke after 10 months
I had a Phillips GC4640i steam iron £79.99 from argos 18 Aug 2008 it broke and was sent to an approved Phillips repair centre on 29 March 2010 under its 2 year guarantee. After lots of chasing the repair centre deemed the original iron beyond repair and suppiled an new Phillips GC4641i steam iron as a replacement on 17 May…
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Netbook return rights?
Hi All! I bought a Samsung N130 netbook from Argos on 8/7/10, so it's only about 8 months old, and all the lettering is disappearing from the keyboard, some have gone completely whereas others are just starting to wear away. Obviously, I consider this to be a poor quality issue as without the lettering I can't type…
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Beko Cooker Rust
I bought a free standing Beko cooker from Argos. After 15 months, rust began to appear on the right side panel near the joint virtually from top to bottom. To me it is a clear manufacturing fault due to poor preparation prior to enamelling. I emailed Beko a number of times with photos and eventually wrote to the MD but…
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returns policy John Lewis (Kettle)
Hi everyone just wondering if someone here could clarify something before I go to John Lewis. Our kettle (Krups) started leaking. It was a wedding present (from a list we had a John Lewis) and the cost of it was (if I remember correctly) around £50-£60 ( I seem to think it £57.00 but couldn't say for sure). We got married…
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Mail marked Private & confidential
If you send a letter to someone at their work, and it's marked 'Private & Confidential', can their boss legally... 1. open their mail and 2. then not pass it on to the person ps..not sure where to post this
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What are my rights about unclear invoices/bills?
Hi I hope this is the right place for this issue, I've been lurking for a while and had a lot of helpful advice but now I'm at breaking point about this! My post might be quite long as a result but I've tried to keep it to the key points - if I've missed anything crucial I'm sure someone will let me know. I cancelled my…
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Hotpoint washing machine lifter paddles
13th March 2011 Hotpoint washing machine design fault I bought a new washing machine on the 5th Feb 2011 and within 5 weeks it was broken. As it came with 1 years warranty I thought that all would be fine – how wrong I was ! I called Hotpoint and explained the problem they then requested my address, phone number, email and…
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Out of warrenty - but manufacture defect?
Tumble Dryer (expensive one), 4 yrs old. Reciepts etc kept. Drum failed this week (the metal sheared where the bolts fit). As a result this wash damage several items (torn by the sharp metal) :mad:. If you were to see the dryer it is like new, and had little use (but is needed on occasions). It is I am confident a…
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Foreign object in food item
My child got half way through a chocolate biscuit then showed me some thin strips of wire running through the middle. Obviously I can contact the manufacturer tomorrow but am concerned they might try to apologise then sweep it under the carpet. Who else can I complain to?
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Use Store Card for furniture that is not fit for use
Does anyone know if it possible to use a store own credit card that was used to buy furniture that turns out not fit to get a refund. The store use HSBC for their credit cards.:o
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A chat thread
Evening all. I've been asked if we can have a chat thread of our own, and it seems like a good idea to me :) A good title would be nice. Any offerings? So... over to you...
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betfred unfair withdrawal
hi all, Im guess betfred have this covered but i think its kinda discraceful myself. Im a relatively new member there and THOUGHT my winnings were safe let me explain, i have 2 different ways to deposit, my debit card and paypal. this particular time i was playing the slots and was winning a little bit here and there. what…
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Legal notice,religious nutters etc.
Firstly if this is in the wrong place I apologise. Do thise "No hawking" type signs sometimes seen on peoples gates have any legality? I am sick and tired of people coming to the door to sell cleaning products and religious nutters selling their particular brand of religion. I have just seen some off. If i go to the…
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Computer repair
I had my parents apple laptop repaired at a non-apple repairer in london. The laptop was subsequently returned to my parents who are not very computer savvy. I have had a chance to look at the computer again today 5 months after the repair, and the repair shop appears to have swapped the processor for a slower one (1.42…
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Credit 'Expert' - Experian
I'm looking to see if anyone has had a similar issues with Experian or if anyone has managed to actually get any where with them having complained. 3 weeks ago I went into a car garage and found a car that I wanted. Having sorted out my part exchange the salesman then ran through a finance deal with their regular finance…
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Misleading or incomplete specs on shopping websites
Who can you contact if you find that a product on a shopping website does not have complete spec or is misleading? I just bought a motherboard from a website and on the spec page it said it supports DVI, HDMI and VGA. However, I later found out that the HDMI and DVI can not be used simultaneously (you can either do…
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Car Garage Advice - No Service History
I purchased a 4 year old used car from Evans Halshaw around 3 weeks ago. When I became interested in the car I asked the salesman if the car had full service history and he confirmed that it did. On the day that I bought car the dealership serviced the car and when I asked them for the book to see the service stamp the…
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who is responsible?
I ordered a dress from Pretty Kitty Fashion via Amazon. The cost of the dress was £24.99 plus postage of £2.99 On the Amazon website the measurements of the dress was given as Large – 39″ chest but when I received the dress it measured only 37″. I unfortunately had to send the dress back to Pretty Kitty Fashion because the…
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Please help me. Unfair train fine !!!
Hello, I have always used MSE as a good source of info, although I have never got around to joining the forums. My girlfriend is currently ripping her hair out about an unfair train fine and I don't know what she sould do. The company is Grand Central Rail and the fine is regarding a trip from Doncaster to Kings Cross.…
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Home Assistance Policy with the Post office
My mum took out home insurance with the Post office last year and didn't realise that it had a home assistance policy with it. She had to replace the front door lock by calling out a locksmith at 10.30 pm, who lived down the road luckily, so she knocked on the door. She had taken the dog for a quick walk and didn't take…
