-
argos
in august i ordered a bed from argos, which said when order up to 14 days delivery. the other day i had half the bed come so i rang them up and they said it would be back in stock the end of this month today i had a call from them and its not coming in stock until the 27th october i have rang them them today they have…
-
iPhone travel claim help!
Hi everyone, First time post so i help someone can help! I have recently put in a travel claim to Mondial for my stolen iPhone. I got a letter through today saying the claim will be paid but they have valued my iPhone 3G at £89 so will only be paying me a fraction of that due to wear and tear and the excess. However, I…
-
Links of London charms
I want to buy some as a present for my daughter but am keen for them to be the real thing.Does anyone know this company and are they the genuine article?http://www.linksoflondonlatest.com Anna
-
Admin fees increased after purchase
Hi Guys, Just wondering if anyone has advice for my situation. Yesterday I signed up for the local swimming pool with my partner on a monthly direct debit. When signing up we were told that there would be an admin fee, but as we were applying together there would only be one admin fee payable, of £10. So we paid all that…
-
Sainsbury "A mean supermarket"
I logged onto Mysupermarket.co.uk as I always do each week to see where I can save money. This week as was last week it was Sainsbury.. So I made my list and printed it out, then as I was shopping the offers weren't there.. I asked someone who worked there and he said to take it to customer services and they will put it…
-
Returning Goods
In June this year I bought a new Khyam Freelander tent on Ebay at a cost of £170. On receiving the tent and erecting it for the first time I noticed a number of flaws and contacted the seller by email to advise. I included pictures showing the problems. The seller apologised and promptly sent a replacement tent. The…
-
Amazon - Free Delivery but charge for Return?
Just a quicky. Bought an item from Amazon Market place. £24.97 Free Shipping Returned the item (no longer required) and got £21.23 refunded I asked why and got: "Your item was returned as not required therefore the actual shipping and processing cost are not refunded." Am i covered under distant selling reg? I paid to send…
-
visa chargeback
i purchased an item from a supplier using my visa debit card over the phone. i have the goods. but it transpires that the supplier took £60 too much money, i have asked for a refund and was told it would be done last thursday afternoon via chip n pin, which should have been instant. i didnt get the refund, the company is…
-
T-Mobile Delivery Charges
I've just renewed my contract with t-mobile, and received a new handset. Was advised this would be free when talking to their rep on the phone - now find a delivery charge on my account. What's the score with this? Should they have informed me pre-delivery they'd be charging me the costs of delivery? If so, am I well…
-
Advice needed - Proof of cheque payment - why should I pay the charge
If I have paid a bill by cheque (Virgin Media) and they have cashed it but are still chasing me for the amount (via a Debt Collection Agency) is the onus on me to provide a copy of the cashed cheque from my bank to prove payment. The bank charges £10 for a copy cheque. The Debt Collection Agency (nor Virgin Media) will…
-
Very.co.uk, Can they do this?
Ok, so a couple of months ago, there I was shopping on the very website when i came across an item marked at £0.00, like you do i thought ooh bargain so I ordered a few of said item. They contacted me a couple of weeks later telling me that the product wasn't actually £0.00 & it was £**.**, do i still wish to place the…
-
Tesco TV and Sky Media UK
I bought a TV in the New Year this year from Tesco Direct, collected from my local store. To try and keep it brief, in the instruction pack was some information saying if there were any problems with the TV to contact Sky Media UK rather than Tescos. The TV developed a fault within 6 months of collection date, so I phoned…
-
Product faulty under warranty, ebuyer want to charge me for replacement!
Hi, As it says above; I bought a sat-nav which developed a fault under warranty. Contacted the company and they agreed it should be returned. Having sent it back, got an email on 6 August to say it would be replaced but was out of stock yet received another message saying it would be delivered on 10 August. Contacted them…
-
SeaPets nightmare
Hi, I ordered some products from Seapets two weeks ago. At the time the products were out of stock. I went to contact them on the numbers here, http://www.seapets.co.uk/static/contact-us.html The Orders and Helpline number doesn't get me through to anyone. I have rang over 20 times and left a message, but no reply. I even…
-
Import taxes? NEEDS MOVING to more applicable sub-forum..
Apologies as I know this isn't the right sub-forum but I'm not quite sure which part of the forum this sort of question goes in? Basically I'd just like to know how much in the way of import taxes(duty, VAT etc) I should expect to pay for an order I'm going to make. I tried an online calculator and it seemed to suggest I…
-
help please....t.v. broke 3 months out of guarantee
Hi, can anyone offer any advice? Bought a £300+ t.v from asda in june 2009, which has just stopped working, for no reason.Can't find the receipt but can get a bank statement showing the payment to asda at that time. Asda say it's out of guarantee and won't help. but i remember reading about things being expected to last a…
-
can you fine your local authority?
My local council has been messing about with my council tax bill. They have made changes without informing me and asking me to call a certain office without providing the number. I've wasted lots of time on the phone with the authomated service going round and round and I was wandering if I could issue them with a fine for…
-
Refund on ground of reasonability
I bought a laptop in March (didn't start using until April) and it broke in May, sent it back to the manufacturer and they replaced a part. It still wasn't working so i complained to the company i bought it off and after 2 letters they refused a refund but said i could return the laptop to them for a repair. The laptop has…
-
Prescription pre-payment problem
I bought a 3-month PPC at my local pharmacy back in June at the same time I put a prescription in. By the time the next one was due (I get them roughly monthly as I'm on Asthma / allergy medicine so get about a month at a time) the PPC hadn't arrived so I held off getting it a bit. Eventually I just went in to the pharmacy…
-
Where do i stand?
Hi, I bought my daughter some straightners for her birthday from the Sally shop, which sells all hair dressing stuff. I bought them on the 9th September, her birthday being the 13th, and last night we discovered they don't work anymore,seem to have developed a fault whereby they either don't turn on or won't stay on....…
