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T-Mobile Delivery Charges
Armitage
Posts: 35 Forumite
I've just renewed my contract with t-mobile, and received a new handset. Was advised this would be free when talking to their rep on the phone - now find a delivery charge on my account.
What's the score with this? Should they have informed me pre-delivery they'd be charging me the costs of delivery? If so, am I well placed to ask for a refund? It's a small amount, but I'd like to have been told first.
Also, can I sue them for millions of pounds for the intense personal anguish this minor charge has caused, the thousands of pounds it's left me out of pocket, the fact I ran out of milk today, etc etc...
What's the score with this? Should they have informed me pre-delivery they'd be charging me the costs of delivery? If so, am I well placed to ask for a refund? It's a small amount, but I'd like to have been told first.
Also, can I sue them for millions of pounds for the intense personal anguish this minor charge has caused, the thousands of pounds it's left me out of pocket, the fact I ran out of milk today, etc etc...
0
Comments
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No. The phone was free.."If you no longer go for a gap, you are no longer a racing driver" - Ayrton Senna0
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Yes, but the delivery wasn't and 'we'll give you a free phone' might be taken to imply, i don't know, that they'll give you a phone for free. Which they haven't done.0
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