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iPhone travel claim help!

one_legged_jockey
Posts: 3 Newbie
Hi everyone,
First time post so i help someone can help! I have recently put in a travel claim to Mondial for my stolen iPhone. I got a letter through today saying the claim will be paid but they have valued my iPhone 3G at £89 so will only be paying me a fraction of that due to wear and tear and the excess. However, I stumped because i purchased my iPhone 3G about 16 months as part of a contract and the cost of the phone is built into the contract not just the upfront payment. To buy a replacement iPhone it would cost me a lot me that the amount they want to pay me.
I appreciate they dont pay on old for new but surely the value my iPhone cannot be taken on solely my up front payment meaning they totally disregard the cost of the contract?
I am slightly annoyed that i've wasted 8 weeks trying to claim only to get a few quid back! Anyone got any advice?
First time post so i help someone can help! I have recently put in a travel claim to Mondial for my stolen iPhone. I got a letter through today saying the claim will be paid but they have valued my iPhone 3G at £89 so will only be paying me a fraction of that due to wear and tear and the excess. However, I stumped because i purchased my iPhone 3G about 16 months as part of a contract and the cost of the phone is built into the contract not just the upfront payment. To buy a replacement iPhone it would cost me a lot me that the amount they want to pay me.
I appreciate they dont pay on old for new but surely the value my iPhone cannot be taken on solely my up front payment meaning they totally disregard the cost of the contract?
I am slightly annoyed that i've wasted 8 weeks trying to claim only to get a few quid back! Anyone got any advice?
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