can you fine your local authority?

jignap

My local council has been messing about with my council tax bill. They have made changes without informing me and asking me to call a certain office without providing the number. I've wasted lots of time on the phone with the authomated service going round and round and I was wandering if I could issue them with a fine for poor service and and generally being morons.

Has anyone ever tried it before?

wealdroam

Only courts can issue fines.

Send them an invoice if you like.

CIS

What exactly have they changed ? and do you have any idea why ?. What seems like an error to you may be because of a requirement they have to fulfill.

Gothicfairy

If only there was a "moron fine"

Back in the real world. There really is not enough info in your post to go on. You said they made changes without informing you, what changes and why should they inform you ?

Bamber19

Gothicfairy wrote: »

There really is not enough info in your post to go on.

There's certainly enough info to answer his/her question, and it's a resounding no.

hippyadam

jignap wrote: »

My local council has been messing about with my council tax bill. They have made changes without informing me and asking me to call a certain office without providing the number. I've wasted lots of time on the phone with the authomated service going round and round and I was wandering if I could issue them with a fine for poor service and and generally being morons.

Has anyone ever tried it before?

If that was possible i would have retired from the money i would have taken from my local council!

And im only 31!

As others have said you could try sending an invoice but don't hold out for payment...

Freddie_Snowbits

If one wishes to take on the second tier of Government, then go ahead.

If it is a billing issue with council tax, post on the tac bored for a better response.

When you do so, you will have to provide a bit more information, such as have you recently mobed in, is the banding correct or chaged for any reason.

jignap

I have lived in my house for a year. My council tax is paid up until feb 2011 (of there abouts). This month I have taken on a lodger. She called the council to let them know that she has moved in and to make the relevent changes to the bill.

I recieved a letter offering me a refund from April 2010 to Dec 2010 Without any explination why. There is a stamp on the letter asking me to contact the office but no indication of which office nor a phone number.

The names on my council tax bill are now those of my lodger and her previous housemate. Shouldn't I have recieed some correspondance confirming the changes?

My lodger and I have spent ages going round and round on the automated answer sytsem and we have also spent a lot of time on hold. I am thinking that a trip to the one stop shop will be the only way this will be resolved

So this is why I am annoyed. A simple change to the bill has ended up lots of messing about. The thing that i'm most annoyed about is the lack of communication. Morons!

jonnyd281

Are you sure that the bill is not for her previous address and just forwarded to your lodger at her new address ie: yours?

CIS

The names on my council tax bill are now those of my lodger and her previous housemate. Shouldn't I have recieed some correspondance confirming the changes?

Sounds like the lodger has just told the council she has moved in and not clarified that you are still resident.

There would have been a bill issued showing the account which has been closed in your name and a new bill for the account in your lodgers name.

Have you tried emailing the council ?