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Flies found in sealed wine bottle
Hi everyone I bought a case of wine from Costco which is of a large brand name, but on taking it hope and going to open one I noticed something floating inside the bottle... Dead flies! Now... I know I could take the bottle back to Costco and ask for a replacement which is well within my rights, but, how much is it worth…
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Unknown debt.
Hi can't find a Forum for this so I've posted it here. At the beginning of July I had a phone call from Wescot debt collectors saying that I had debt with Santander of £364.36. At this point I had no knowledge of the debt. I asked them what the debt was for and they did not know, so they would get back to me after they…
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Item bought from amazon in January now faulty
What Is amazons guarantee/ return policy? Purchased a printer in January that no longer prints, cannot find out from amazon website how the guarantee/warranty works. Wondered if anyone knew? Thank you
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cash converters lost my iphone
hi i recently put my iphone into cash converters on buy back for 28 days. I went there yesterday and the people that work there have given my iphone to another customer as they read the reference numbers wrong . Now cash converters have left a message with the other customer but he is on hoilday in morrocco until monday…
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Gym charges.
My wife and i are members of the same gym. My wife has just descvered that the gym has been charging her an extra £10 per month. She contacted the gym to sort out the problem and was informed that they had increased her monthly fee in order to pay for maintenance work they have had done. What can she do, they say that…
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Asda Direct price difference
Hope I am posting this in the right place. I ordered and paid for some items from Asda Direct, including school trousers at £3 each. I have received them, and have noticed the price labels on the trousers say £2.50. I have been charged £3 for each pair of trousers as this the price listed on the website, however I am a bit…
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Cooling off period, cancellation
ON THE BEACH. co.uk. or OTB have just informed me that there is no ‘Cooling-off period’ for travel agents, apparently because the service provided e.g. flight, could be on the same day as purchase. Is this true? This I find surprising and a problem for all of us. My accommodation has been booked almost a year in advance…
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Faulty items, but PAY 10per min to RETURN.
Hi I bought an item from "Scots of Stow". The item is broken, not packaged very well and scratched. Also, part of it is not made properly so does not fit together at all. Item, "Made in China" like most of there stuff and items I bought were badly made. Bought an item last year and paid £80 for it. Was so bad quality we…
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are morphy richards taking the micheal?
I bought a MR bread maker last Oct. The unit was a display and I was told it still give a full warranty. The Paddle is now broken and so got in touch with MR they replied... Dear Hxxxxx Vzzzzz Thank you for your email As your receipt show the breadmaker you purchased was an ex display model the kneading blade won't be…
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Taking courier company to the small claims court
Hi, Its been a while since my last visit here so I apologise, but I am seeking a 3rd opinion on a matter ongoing at the moment. A relationship was established between myself and a courier company who said that the goods were insured upto £25,000. Agreement was any work that was to be carried out would be done on a prepaid…
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Some advise on my rights - Comet problem
Hi forum users I bought a Samsung Blu-ray player from Comet around June the 20th (so no more than 2 months ago) which broke last night. I returned it to the store this morning looking to get a replacement since it was nearly new. I was told by the manager (after starting to make a fuss) that they would not replace the unit…
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Unwelcome Annual Renewal
I need some help and advice as I'm quite concerned about the credit-rating repurcusions of this problem. We bought a laptop back in 2004 from time computers. We took out an extended warranty. Time computers went bust. Extended warranty was then transferred to a company called "TotalCare". We allowed the warranty to…
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Problem Builders!!
Hi Guys, Back in Spring 2009 we had some work done to our utility room which include some improvements, new roof, windows and doors etc. After the work was completed, which we were very happy witH, the roof started leaking. We contacted the builder who came round to sort out the problem, we had to call him back a couple of…
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necklace with no proof of purchase
I bought a £100 necklace from swarovski for my mum in law and its the wrong one. for some reason I can't find the reciept anywhere!!! I know the time and date I bought the necklace because I called the store 2 minutes before I walked in and purchased it I've called the store and they won't give me a refund is there any way…
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Ex Flatmates Left Debts
Hi, wasn't sure where to post this but hoping someone can help me find out where I stand. I live in a shared house and a flatmate moved out a couple of months ago, since then we have been recieveing a lot of serious looking letters in her name which we have RTS since she left no forwarding address. This morning we had…
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Ebay not as descibed.
Hi all. Pulling whats left of my hair out here! I recently bought a bike frame for £350 of ebay. the frame was descibed as 21". On receiving the frame it looked a bit smaller than expected but with some manufacturers the size is measured diferently. I contacted the seller and asked if he was sure if it was a 21" and he was…
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Car Phone Warehouse. Great Phones but the worst returns policy.
In the past we have purchased many handsets from Car Phone Warehouse (CPW) and in the past when handsets were just mobile phones we never really had any repair issues. As handsets became more akin to mobile computers than phones we noted that we had to start returning handsets to the store. Only last year I had a complaint…
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Laptop Repair / Replacement Issue
I will omit the company name at least for the moment. Sorry for the length of this post I suspect it will be quite long. I recently sent back a laptop to an online retailer as it developed a fault shortly after buying it (within 24 hours :/ ) I contacted the retailer and got it sent back under warranty. Being the impatient…
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Broken Indesit dishwasher just outside guarantee
Hi, i'm fairly new to this site but I wouldnt mind a bit of advice if anyone can help. I have an Indesit dishwasher that effectively broke 3 days after the 1 year guarantee had expired (so 1 year and 3 days after purchase). The fault was the plastic latch that holds the door closed. An engineer replaced it yesterday so all…
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Watch - Now Faulty
Hi All I bought my boyfriend a watch from H Samual a month ago for his birthday. The loop which holds the strap down has broken off - should they replace the watch for this? I have the receipt and took out the additional 2 years cover but not the original packaging. Watch is in excellent condition other than the part thats…
