Taking courier company to the small claims court

streetfast

Hi,

Its been a while since my last visit here so I apologise, but I am seeking a 3rd opinion on a matter ongoing at the moment.

A relationship was established between myself and a courier company who said that the goods were insured upto £25,000.

Agreement was any work that was to be carried out would be done on a prepaid basis (ie I rang up and paid - they would then pick up the consignment, as I was a new business they didn't want the risk, so I emailed the delivery address rang up and paid - zero paper work or conditions mentioned)

Said company took goods, became damaged and claim filed. Damage totalled £702 cost price.

Insurance claim filed, after many attempts to avoid.

Came back with £169! After discussing they said its part of RHA conditions - what RHA conditions.

Small claims court case filed against said company - their response that as part of RHA conditions that was their obligation.

Since I have never; agreed to, signed, had any knowledge of and would have have agreed to or used the services based on the RHA conditons where do I stand.

All I am asking for is the cost price of the damage caused. How can a company hold me responsible to conditions I knew nothing about?

Does anyone know where I stand?

Thanks in advance?

rrf494g

don't understand:

"Small claims court case filed against said company - their response that as part of RHA conditions that was their obligation."

What is filed as in "filed against the company" . Who is "their" as in "their response". If you have taken out a county court summons against the courier then wait til your case is heard. The CC will decide on rights/wrongs. It's up to both parties, you and the courier, to argue in the CC what the conditions of the contract were. What evidence do they have? What do you have?
regards

£$&*"($£&(

What does RHA stand for?

withabix

Road Haulage Association.