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Getting a refund ~ Advice Please
Hello everyone, I'm a newbie so first I'd like to say hi:) I am desperate for some advice. I purchased a cardigan from Boohoo.com at the beginning of February which I returned on the 10th February for a refund (less the postage). I was expecting a refund of £10.00p being paid into my bank account shortly after this.…
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refunded twice by car finance
I was refunded twice for one overpayment on an old car finance as i have new car with different company. Six months later they are asking for the money back. We have heard nothing about this until now. I have checked my bank account and it was paid twice on different days but was not aware of this. Do we have to pay this…
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Treatme.net price promise
Hello all, I am after some advice. My wife bought me on the 24/04/09 a voucher to use on any experience they offer, valid for one year. On the 16/04/10 I purchased an experience and paid an extra£70 as it was more than the voucher value. The supplier of the experience is offering the exact same product for £90 less.…
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Burst pods on Reebok Easytone trainers
I bought a pair of the Reebok Easytone trainers about three months ago from Debenhams. I still have the box and receipt. I have been wearing them daily to walk for at least an hour. One of the balance pods is now burst (air-filled pods designed to create instability) and the sound of the escaping air when I walk has made…
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online course - do i have any rights?
Hi everyone Apologies if this is in the wrong place. 9 months ago i signed up for an online course - it's like a self development programme you access materials and teleseminars. I signed up to pay over 12 months and every month you get a new topic. Anyway I'm obviously having my light bulb moment about my spending which…
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Warranty Returns
Can I expect to get a refund for shipping costs when I have returned an item due to a warranty claim and the claim is upheld? Sent back cycling wear to to different online retailers and one has refunded the shipping costs but the other is saying they won't. It's not my fault the second item has failed in it's warranty…
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Mobile Phone Contract, the phone , etc
I took out a new contract with Three Mobile on April 28th 2010. I had previously had an account with them, but the service was not fit for purpose as I was unable to use my phone becasue Three had chosen to switch off and take out a mast near my home. I contacted them in December and they cancelled my contract for me.…
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The Box had been opened.
I purchased a TV from my local Aldi shop yesterday. When I finished work last night, I began to assemble the TV, and fond the following: 1) The box had no sellotape circles on the two openings. 2) The television poythene had just been wrapped around it, with yet again, no sellotape. 3) The remote control already had the…
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Can we get money back
Hi, about 2 years ago my then girlfriend (now wife) had a photo shoot done at a place in Bristol as it was a "special offer". After the shoot she selected the photos she wanted and ordered a CD of all the photos, which is total came to around £300. She paid half of the cost upfront with the remaining amount to be paid when…
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being given a reciept
I recently made a car purchase for which the dealer took the final payment over the phone by debit card. 3 days later I picked up the car but they didn't give me the reciept for my final payment (over £6K) and I didn't realise until i got home. I called the dealer who said they woud post it out, they didnt, i spoke to head…
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SKY not providing service I am paying for.
Does anyone know where I stand? To try and be brief, I ordered the basic package with SKY, initially it was all OK, engineer came out late (whats new) but on the day he was ment to, left without explaining anything and of course it didn't work. Had another engineer out the next day (following many arguments) and was told…
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Persimmons house
Hi, I will try and keep this brief. I purchased a house from Persimmons 3 yrs ago and have been renting the house since. Recently water was leaking from the ceiling and onto the tenant’s pc damaging her goods. Now we found out that the stack running from the third floor into the bathroom had an unsupported pipe (possibly…
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do i have to just except talk talks new prices??
i signed up for 18 month contract with tiscali in Nov and then despite having no contact from talk talk even tho they said they had sent me a letter have been changed over to a tariff of 18.48 rather than 14.99 a month, I asked to leave or be charged the 14.99 a month i was when i was with tiscali but was informed this…
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Full Refund ?
I purchased a 42" flat-screen TV back in March 2008 from Aldi at a cost of £569.99, (came with standard 3 yr warranty) unfortunately it went belly up last week, the repair company collected it and took it for repair, however they rang me today and told me it is unrepairable due to the part(s) being obsolete. They also…
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PC Issue
Hi Guys, this is my first post although i have been browsing the forums for a while. Here goes, any opinions/help appreciated. I have purchased £1000s of products from Overclockers directly and inderectly over the last few years and i like to buy my product from them. I have recently upgraded my comp, i have built around 4…
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Are Comet not honouring its guarantee?
I bought a laptop from Comet 7 months ago, which came with a 12 month guarantee. Last week my battery started to die after about 10minutes. Now it will not charge at all. Comet have stated that the 12 month guarantee does not cover the battery, only the laptop. Surely this cant be right. This was not mentioned on purchase,…
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Currys responsibility??!
Hi, My daughter bought a washing machine from Currys 16/12/09. It broke down in March 2 weeks wait for engineer and 2weeks wait for part. repaired 6/4/10 Broke down again yesterday. Phoned Currys who said phone Beco who said phone Currys etc! Went in to shop who could not help at all! Phoned Currys customer service who…
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Auction Problem
Hi all hope somebody could help with a little problem i have. i bought via an online auction a large digital printer. I live in Bradford and the sale was in Glasgow and viewing was the day before the auction. Viewing day was Thursday 6th May and the auction ended Friday 7th May. As I live 260 miles away I was unable to…
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BT question
Took a 12 month contract with BT for my phone it was free evening and weekend calls after 6pm and all weekend. They have told me that the times have change the calls after 7pm through the week. Without calling me to inform me of the change it was only when I received my monthly phone bill did I realize that I was paying…
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Mis-price on shoes
Would appreciate your advice - just seen a pair of shoes in shop window with price displayed as £50.00 - price on actual shoe is £55 and also this price on web site. Am I right in thinking that they are obliged to sell at £50 as displayed in window?
