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Faulty Tefal Pan Set from Debenhams under 1 year guarantee (Stupidly long post sorry)
Hi there, I'm hoping someone will be able to clarify a few things and give me some advice. Sorry for the ridiculously long post but I've had a real hassle with Debenhams and need to put it all down! We bought a tefal pan set last year in the Debenhams sale (January 09). By November 09 the handles have become loose on all…
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Rockwarm Cavity Wall Insulation & Small Claims Court
Hi, I was wondering if anyone might be able to offer advice or if anyone in the Midlands area may have had a similar experience with Rockwarm. Back in June last year our local District Council sent to all residents a leaflet on cavity wall insulation, the grants available and recommended a local company called Rockwarm Ltd…
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Faulty Nintendo Wii
Hi gang, just bought a wii tonight from tesco, when I got home I tried it out and it keeps freezing. Ive checked everything out and its definitely faulty. Im intending on taking it back to Tesco first thing tomorrow and I have the reciept etc but I just want to know where I stand - can I just take it back and expect a…
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ugg boots from Australia
Hi Guys Has any one had ugg boots from Australia.My daughter bought a pr from uggboots for all in Australia on December 18th payed by debit card and has not recieved them yet .She has tried to contact them on several occasions but they will not reply. Last night i emailed them just to ask a question of how long delivery…
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Floors 2 Go Warranty
Hi guys. :confused: My partner & I have had a laminate floor fitted in our living room about two months ago which we purchased from Floors 2 Go. We have been very pleased with said floor up until recently when we noticed a crack running across one of the boards which obviously wasn't there before. The floor is from their…
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Purchased a jacket thats now broken!
Where do I stand? I purchased a sheep skin leather jacket from a company that makes them for the TV. I paid £125 for it in September 09. Only just got around to wearing it due to recent cold weather. The stitching has come undone which I could live with but the zip is busted. Woudl I be in my rights to get my money back?…
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Insurance Claim Question
Hi, This weekend I found I had leak somewhere in my bathroom. I found this out because my bath mat was soaking wet in the morning before anyone else got up. I then noticed that all the grouting on the floor tiles was wet. I think I have traced the leak back to the toilet. I cannot 100% confirm as the leak, if it is there,…
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TV purchase
Tried to post this already but must have pressed wrong button so apologies if it appears twice. right.... I've been after a new TV and saw a good deal on an LG tv on the Comet website priced at £329.99 but it was out of stock so trundled down to my local Comet store to see if they had any, a helpful sales man said they had…
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Virgin Active
I contacted my home branch of Virgin Active in Wood Green and was shocked with the answer to my question. I have been a member since July 2009 and am still in my 12 month contract. However i have now sustained ligament rupture and my GP has signed me off for 3 months from work i explained this to them and lady said i can…
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Help, website has charged me £650 for a herbal supplement subscription
Hi there, I really need to know my rights for obtaining a refund for a subscription placed on my credit card. I entered my credit card details to get a free trial on a acai berry diet supplement recommended to me by a friend. The website I was referred to was: acaiberryexclusive dot com. I entered my personal details, and…
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HMV DVD misery!
Hello, I was wondering if any body coluld help, or has had a similar experience. I ordered a Wuthering Heights DVD from HMV on the 18th December. I called their 0845 number tp place the order. The man I spoke to said it would arrive the following day (19th) or at the latest the 21st. It didn't arrive on the 19th, or the…
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Faulty laptop screen, Sony's draconian 'not faulty' fee - need advice!
Okay, so I bought a VAIO laptop about 10.5 months ago - so still within warranty. Recently the screen started to go - first one pixel, then a few more, and gradually more and more. Currently there about 4 utterly dead pixels (as is black/off), most on the bottom 1 inch of the montior. However, also along the bottom of the…
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Jaeger Credit Note
Christmas 2008 my daughter brought me a blouse from Jeager wich had been reduced, the same week i brought it, so daughter took hers back and got a credit note so that was my presant.I didnt know there was an expiry date on it. So 30th December 2009 thought i better go in and see if there was anything i could afford only to…
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Can I return DS game with no receipt?
My ex mother-in-law bought Pokemon Platinum for DS for my son for Christmas but I had already bought it on-line for him. Upshot is I need to return mother-in-laws copy as mine was already opened. Problem is she is in hospital with lung cancer and I have no hope of getting the receipt or even finding out where she bought…
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Sofa from Littlewoods
Hi, just looking for some advice really. We ordered a sofa from Littlewoods on October 7th last year....it arrived 10 days or so later. Just before we went off to Vegas in November, one of the bottom (fixed) cushions sunk badly..and no, we're not a pair of heffers!! We tried several times over the Xmas period to speak to…
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lcd tv warranty - manufacturers or retailers responsibility?
i purchased a 32" lcd tv with a 3 year warranty from ebuyer in dec '07 boxing day '09 the tv fails to power up, after trying different sockets & cables the tv remains in standby and will not switch on. i contacted ebuyer and they state the warranty is with the manufacturer, Teco. After a short phonecall i'm informed that a…
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Competition Winner Rights?
Hi, I recently won a competition in a major magazine which was entered by text message costing £1. The prize was worth around £165.00 by the magazines reckoning on their competition page. Sadly the prize has never actually materialised, I've chased this with the magazine who have dismissed my enquiry with a "it must have…
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LA Fitness - grrr!
I know there have been several previous posts in a similar vein to mine however none of them seem to be exactly my problem. I visited LA Fitness on London Wall, London in June last year to discuss taking up a membership with them. I knew when taking up a membership I would be asking for a months notice period as I was…
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Pc world / DHL not delivering laptop
My partner bought me a laptop from pc world website on the 17th december 2009. He was told that the laptop would be delivered within 3 days but nothing arrived. Since the weather has not been too great with the snow, we waited patiently for the laptop to arrive hopefully a few days after Christmas. It has now been nearly 3…
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Ebay dispute: no game in box - being called liar!
Was wondering whether someone could help. My sister ordered a DS game for my Mum for Xmas. It arrived in it's celephane wrapper and wasn't opened until last week. My Mum being courteous put positive feedback on the sellers site saying arrived etc, thank you as she knew my Sister wouldn't get round to it! She opened the box…
