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Arriva Bus ticket LOST IN POST
Hello - I was wondering where I stand... I purchased a monthly ticket online from Arriva and had an email to say it had been sent out first class Royal Mail. It was due to start today and I have not received it. Arriva say they cannot do anything until Royal Mail send it back to them! I am now having to pay daily for the…
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Jeans Direct
Hi, Ordered jeans from the above company via paypal, paypal emailed me a receipt, the order was 26th dec and have bean charged but heard nothing from the company, have e mailed them on 3 occasions without reply, I tried a phone number that i found online but its a marketing company! Can anyone advise me?:confused: Thanks
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Toilet seat broke after 1 month
My Husband bought a new toilet seat from B&Q last month. It is a plastic coated wood affair and cost £12.99 We'd had the old one for years and wanted to spruce up the bathroom a bit without spending much money. This morning it broke. Totally cracked through, about halfway down on one side. Neither of us are that overweight…
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Is this legal
hi a couple of years ago I took a gold bracelet to a local jewellers to get it repaired due to illness I forgot about it until last week when I found the receipt I rang the jewellers up and they said they only keep things for 3 months and then they scrap them?? they said this is stated on the receipt I cant see how this…
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Mamas and papas high chair
Hi all, New to this forum and hoping someone can give me some advice... We were given a Mamas and papas high chair ( brand new) under a year ago as a gift from a relative. They paid a lot of money for it, being Mamas and papas. However, we have recently noticed cracks beginning to show in the frame of the chair. Although…
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Faulty TV
I bought a TV from additionsdirect on 8/11/09. It was opened and installed on the wall on the 21/12/09 as it was a Christmas present. It broke down 1 week later. Additionsdirect are currently refusing to replace the TV saying it must be repaired as it wasn't reported within 28 days. Can anyone let me know what my rights…
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Exchange unwanted DVDs?
I got a few DVDs for Xmas that I don't want, but am not sure where I can exchange them. I've tried HMV and they won't exchange without a receipt - does anyone know of anywhere that will? Thanks
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Barker & stonehouse
We bought a 3 piece suite and took delivery mid october 2009,the arm covers are held in place with velcro and this has been rubbing on the seat cushions causing them to fray at the side.They are coming out today to inspect and hopefully correct the problem.It cost over 2K reduced from just under 3K so it wasn't cheap.Any…
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car not as described -part paid with credit card/paypal
my friend bought a car which was a classified ad on ebay, he paid a £500 deposit via credit card/paypal, under the 'goods' section, and in the description mentioning that this payment was for a specific item listed on ebay. we collected the car at the weekend and paid the remaining £1500 in cash. 5 mins after driving it…
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River island jeans
Hi everyone, just wanted some advice on my rights to a refund or credit note? I Brought a pair of jeans in the sale from River Island about 3 days ago. When I tried them on in the changing room they were fine, no fault. When I got home and tried them on to wear out, the button on the front of the jeans is broken, Its made…
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mouldy bed, what can I do?
I hope that someone has some advice about my rights and can give me a bit of a heads up as to what to do otherwise I could be out of pocket quite considerably!! We bought a divan bed from Sleepmasters in March 2009 costing just under £800. We turned it regularly as suggested and have not done anything unusual in it. No…
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Asda have taken all my money despite the orders bein cancelled please help!
Im a student and had some home delivery orders cancelled due to the bad weather each time i was told to make a new order. asda have taken the money from my account and are "holding it" despite it being cancelled i have spoken to both my bank and asda on numerous occaisions both are blaming the other saying it is the other…
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Very.co.uk
i bought a ipod from "very" (ex littlewoods) before xmas using the £30 voucher for new accounts that was posted on here, the problem is i paid using a debit card and confimed the payment of £119 from my account, i then recieved the ipod with an invoice for £150 so i checked my bank and they had taken the £150, i then rang…
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Fake uggs? Australiauggboot.net
Hi there Anyone been stung by this joke of a company? Please add your story here as Paypal have told me that if I can gather enough complaints they will investigate them!! Company promised me a refund on one pair of boots over 11 days ago- not received!! Pair of boots they did have in stock arrived yesterday- far worse…
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John lewis computer hell
I purchased a computer from John Lewis feb 2009 for £600.00 - I bought from them as thought as expensive item they will be there for back up, they recommended this brand. They didn't have any left in store so they ordered one for me to be sent to my home address. Within 6 weeks the computer crashed, they sent me a new one…
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Management company for apartments
If you have read any previous threads you will know i have been having trouble with excessive noise from the apartment above mine.I have been in contact with the owner(it is currently rented out)and she has warned the tennants numerous times and i have also contacted the management company who we pay every month and asked…
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Lexmark 3 years warranty - conditional!!
Hi, Can anyone advise, please? I purchased a Lexmark printer and on the box and the printer it clearly states that the item has a "3-Year GUARANTEE". However, when I go online to register the item (apparently a condition of obtaining the 3 year guarantee!) it insists I give my personal informaton and that Lexmark is free…
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Faulty Snowsocks Refund Rights
Hi All, If anybody could advise me on below I would be most grateful. I recently ordered my Dad a pair of snowsocks for his car. They are like snowchains but easier to fit, they are supposed to allow the car to drive better on snow and ice. Following last week's snow he put them on the tires for the first time. On the very…
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Injury lawyer requered (Guildford, Surrey)
Hello everyone!, In September I have had Injury @ work (glass shattered on my face, got fairly nasty cut on the nose), got sacked in December(unrelated incident + didn't work for 12 mont for them) and decided to do something about it (IE to get plastic surgery to get nose fixed or to get some compensation) Contacted…
