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Do I have any rights??
Hello, I purchased a dress from the ted baker section of House of Fraser (Oxford Street) via the phone on Saturday 02nd January. I paid by credit card and the total cost was £37.00. I didn't pay any extra for the postage as I was advised that it would be sent free of charge. I still haven't received the item and called…
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Advice needed please
I bought a pc in Nov 08, and it stopped working a couple of days ago. I took it into the shop where I purchased it from and they said it was out of the 1 year warranty and I had not purchased extended warranty However the fault was major, the motherboard needed replacing. Is there anything else I can do or do I just have…
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item not recieved from website
So my friend ordered something a few weeks ago and it still hasn't arrived. They haven't answered any of her emails and shes wondering what she can do? any help is greatly appreciated
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Why all the Gym threads?
Where have all these Gym threads come from all of a sudden? New Yaers resolutions being binned before a fortnight is up? :rotfl::rotfl::rotfl:
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Breaking Tenancy Agreement
We are currently renting a property but have taken an opportunity to buy a new house. We are cntracted to rent the property for another 5 months but would to break this contract. What are our rights? We accept that we should pay something to the landlord in respect of this as we want to break the contract. We have also…
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DHL not delivering - please help ASAP!
I have a very important parcel that was sent by a friend of mine to me. It was sent on Monday 11th and my friend paid for the 24hr DHL delivery service. On the 12th the parcel was stuck in one of DHLs terminals for a day for no reason afaik and then on the 13th which is today, the parcel is at my local depot but it isn't…
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Cheap quality lock - won't get refund
Hi this relates to my other thread in a way because I'm dealing with the same establishment and same manager who seems to have a grudge against the world. I bought a padlock for £5 from the gym, which is a really rubbish 3 digit combination lock, that the gym has (it has it's own branding gym branding on it, lol).…
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Esporta failed to pass on VAT reduction
Hi everyone I have seen this thread before but it was old so I have started a new one :) My partner and I have a membership with this gym which we are cancelling, but, we discovered yesterday from a manager that used to work there that my partner bumped into, that VAT wasn't passed on to Esportas customers, and neither was…
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Train ticket refund
In the lastest email, it's suggested that in light of the recent cold weather: Q. What if my train is (was) cancelled / delayed? ALWAYS keep the receipts. Arrive over an hour late (or not at all) and the Association of Train Operating Companies says you're usually entitled to a full refund on advance tickets. Even if only…
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no delivery
Hi, I am looking for advise on delivery of furniture. I ordered a sofa in October with next day delivery, however the next day I was called and advised that the item was out of stock and it would probably be in at the end of November. At the end on November, I emailed the company (no telephone number) to enquire the eta of…
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Evans halshaw
Bought a used car 4 months ago,it came with a three month warranty.There are several faults appearing,eg,boot wont lock or unlock with central locking or using key manually,electric window on passenger side works intermittently and the electric window buttons on the drivers side have sunk into the door,we can pull them out…
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Help Please
Hi, I think I posted this in the wrong forum earlier, but can anybody please help me with some advice-: 5 years ago (almost to the day) we subscribed to Tiscali Dial up as we had no Broadband in our area. We were with Tiscali for about 6 months, when we then switched to a new Broadband service with another provider. At…
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Gym membership
Hi I joined a gym on Monday called Qmotion the website is www[dot]qmsu[dot]ac[dot]uk/qmotion I had a quick look at the pictures they had on their website, and decided I wanted to join, I join paticularly because they have powerlifting equipment which I assumed was availabe for everyone to use. before I signed up I asked to…
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Refused Repair/Exchange. Advice please.
This morning I attempted to return a faulty CD player to Toys R Us for a replacement. The member of staff asked me to fill in a form consisting of personal details (name and address). I said I wasn't comfortable with them collecting this information. The member of staff said they would be unable to process an exchange or…
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Internet Purchase
Hi All Quick question. I bought a sale item from a UK shop with an online store yesterday (at the time of ordering it stated that 5 units were in stock). Payment was taken from my card and I received the confirmation email etc etc. Today I have received an email from the shop saying that "Due to demand and the special…
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Returning faulty clothing...
I bought a dress for my daughter from Zavvi. When I zipped the dress up the zip split and wouldn't budge as we we're away from home and going to a party I had no option but to sew her into the dress and then cut around the broken zip to get her out of it as the material wasn't stretchy. I contacted Zavvi to ask for a full…
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Gym Membership Notice Periods
Hi, I don't know if some kind sould would have the answer to this question: If you subscribe to a service and that service has a 90 day cancellation period, you hand in notice with only thirty days notice and cancel the direct debit and then as a result the service is cancelled within those thirty days could the company…
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TheDogHouse.co.uk
Has anybody had any problems with thedoghouse.co.uk? They're a sister company of boystuff.co.uk (dream internet ltd are the parent company) so I'm sure their not fly-by-night? Anyway my wife ordered a christmas present on the 21st from them, received a phone call from one of their operators the day after saying the payment…
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Warranty Cover for Electrical Equipment
Hoping someone can point me in the right direction? I was given an HP laptop for Christmas 2008. There was a problem with the screen and I returned it for repair just before Christmas 2009. They have now told me that as the screen fault is internal it's probably caused by accidental damage and is therefore not covered…
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PS3 replacement SOGA
Hi, My PS3 got the YLOD (yellow light of death) beginning of December. After asking on here I was pointed in the direction of the SOGA. I printed the info off and visited Game who agreed to repeir it free of charge as I had only owned it for 2 years 2 months. I got the PS3 back 6 days ago and it was working fine but today…
