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Faulty freezer
I have a freezer in garage which was purchased in Jan 08 from Currys, we paid just over £300 online. The freezer is a fridgair, the control panel keeps saying its -9c and flashes that it isnt right despite it being like this for past few days and even used the button to give it a fast freeze to know avail its seems to be…
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Warranty after a replacment has been supplied
Hi peeps Quick question I bought a cdj (twin cd console for dj'ing) in Jan 08. I've had the whole unit replaced as the first developed the same fault twice. I obtained my replacement unit in Sept 08 and it has now failed again. Do I still have 1 years warranty on the unit supplied to me in Sept 08?? Also, am I covered…
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Warranty after a repair within warranty
Hi peeps Quick question I bought a cdj (twin cd console for dj'ing) in Jan 08. I've had the whole unit replaced once as the first developed the same fault twice. I obtained my replacement unit in Sept 08 and it has no failed again. Do I still have 1 years warranty on the unit supplied to me in Sept 08?? Also, am I covered…
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Faulty Product - Shop wont accept return Pls Help
Hi, I recently bought Guitar Hero World Tour for the PS3 from Toys R Us, I got the product home only to find the strum bar on the guitar was dodgy, it was sticking when trying to play notes. I returned the guitar the same day and it was replaced, no questions asked. The replacement guitar seemed like it was working, we…
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Before I wade in...
OH and I bought a 2nd hand VW Bora a couple of weeks ago. Unfortunately we were caught out and so far have had to spend just over £2000 getting it fixed :eek: On Thursday we got it back from the VW garage having had a new gearbox (because of a problem with the differential bearing - cost us £1200 to fix). Friday I drove it…
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Leeds bed con again!
Hello all, I'm new to the site after searching for the company that conned my 84 year old father in law with a £1,5000 vibrating matress. I have found some posts that inspired me to join and seek advice from you all. Company is MTM of leeds, as my old man is blind and near illiterate, the sales guy filled in the agreement…
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Used Car Nightmare
Hello all, One month ago I purchased an X-reg Clio from a local independent dealership. Last night, the engine lost power while travelling on a motorway, forcing me to pull over on the hard-shoulder and pay a substantial sum of money to recover the car. It wasn't a case of a 'one-off' issue, because I had noticed earlier…
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Deposit for storage
Hello all, Today I put a deposit down on a storage room to be moved into tommorow. However, I have now discovered that I can store my furniture in a friends basement free of charge. I paid £80 to the storage company today over the phone...my question is is there any possibility I can get this money back? I haven't signed…
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Default on a Vodafone contract i was disputing
[FONT="]Hello all, I hope I am not posting on the wrong board. I tried posting on the Debt free wanabee, but wasn't getting the right type of advice I was after so am trying on here. This is with regards to an 18 month Vodafone contract that I entered into with a cash back company. As you probably guessed, I did not…
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Faulty Laptop after 10 months
We bought a laptop in August 08. Since then it's been away twice for repair for the same fault, and now it's happened again. Are we able to take it back to PC world for a replacement under goods not fit for purpose? Or anything we can do to get an immediate replacement? Thanks
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VT rules over 25k
i have heard that VT rules for debt over 25k are different to those under 25k. would someone be able to tell me how they are different please? EDIT: its for a car and the car has far more that 50% still oweing on the contract. what happens if payments simply stop? how do they get/try to get their money back? (only asset is…
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Replacement Mattress
Hi All, 18 Months ago we bought a mattress from Benson for Beds along with a new wooden frame. We bought and paid for a 1250 sprung memory foam one. We received a 1450 sprung memory foam one because they had supply problems at the time. We made a claim on the guarantee today because of a manufacturing fault however they…
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Online Shopping - I do not want a refund
I recently purchased some handles, locks and hinges from Door Handles UK; I received everything except one pair of hinges. The enclosed packing list stated 3 sets of hinges as per my order but I only received two sets. I contacted the company a number of times and only when I informed them I would raise this issue with my…
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found a snail in my grapes from tesco today, what can I do?
still have the receipt and a photo of the snail on the grape.. what can I do?
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Help with Sale of Goods Act and a faulty laptop
Hi everyone, I have a HP laptop which I bought 21 months ago. Of course it is out of 12 month warranty, but it is of a range that is known to have overheating problems with the graphics chip. However according to HP, my exact product code does not seem to be one of those listed as having an inherent fault, although lots of…
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Website price error where goods were delivered
Hi I recently found a pricing error on a website £17.99 instead of £400+, and I order two of the items. The T&C's have the standard, order acknowledgement does not infer a contract, but the order confirmation is acceptance of the offer and once they have sent an order confirmation that the Contract is concluded. However…
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Hypothetical contractual agreement question
I tried to buy this laptop from asda, but after taking my money and sending me an order acknowledgement and then a confirmation email (saying they’ve taken my money) they said that it’s out of stock and refunded my money. Allegedly they’ll get some more stock in soon and the price is still the same on the website so this…
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ebuyer customer service well lack of!
My partner has received awful customer service from ebuyer, with different customer service people emailing him back with something completely different each time. We've just discovered that we have spent over £10 on phone calls ringing up their customer services so we wish to complain. He did send a short complain via…
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Can we cancel a course agreement associated with a credit agreement
Hi - my 17 yr old son has signed up for a training course which my husband, who was present at the sales meeting, has signed a credit agreement to pay for. I would like to cancel the course (and the credit agreement) but the terms and conditions of the course enrolment form say: "6. a student will have the right to…
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Can I ask for more than 6 years worth of stements from my bank?
Can I ask for more than 6 years worth of stements from my bank? Are they legally obliged to give me more than 6 years,?
