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Trying for a Refund for Ex-Catalog dining table
Removed no longer wanted
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Payment/refund advice
Good evening all I recently ordered three items from a website, with my card being charged at the time the order was placed. Subsequently receive an email stating they are unable to supply all three (different) items, and my card had been refunded accordingly. To my surprise, all of the items arrived by courier the very…
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Help with Legal side of Sale of Goods
My 76 year old grandma went to Direkt Optik in her local town in the hope of getting a good deal on a new pair of bi-focal glasses. When she sat down with the sales consultant, she co-erced my gran to try varifocals (not had them before) as she said she could go back to bi-focals if she didn't like them. She's paid over…
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Carphone warehouse £18 a month?
Hi, just looking for a bit of advice really. I've recently gone through my account to check up on everything and clear some debt up etc and I came across a monthly direct debit to the carphone warehouse for £18 a month, its been coming out of my account for three years now and I have absolutely no idea what its for! I've…
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Iron bought from Makro - are they exempt from consumer rights?
Right.... Bought a steam generator iron for around £80 from Makro, in August 2007. It has recently started smoking and sparking around the plate. Tried to take it back, and they say they are exempt from Sales of Goods Act because they are a "business to business wholesaler" and not a "retailer". They also say they have…
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I-Pod hard drive error.
Hi, Can anyone help? I'm writing on behalf of my Dad who isn't the best with technology at the best of times! He has an I-pod which has got a hard drive error on. It's only a year and a half old so only just out of his warranty. H e hasn't dropped it or damaged it, it's just stopped working. On taking it to the Apple shop,…
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Nappy Law??
Is it true that un-opened packs of nappies cannot be returned? Bought yesterday and realised they are too big and took back today. Can anyone tell me where the LAW says this please.:confused:
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Beware check your receipt..borders stores overcharge you
:mad: Went to a Borders Store today , bought mega load of gifts for birthday pressies , thought it seemed a bit expensive when paying but guessed i got a bit carried away. Sat in my car and double checked it , price tags against the receipt THEY HAD OVERCHARGED ME BY MORE THAN £50 !!! some items by pence , some by £££ss…
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Lec Fridge/Freezer not working after only 13 months!
Hello, I bought a Lec fridge/freezer TF5586S in May last year from Argos, and now in June, only 13 months later it wont work. There is a constant bubbling and gurgling coming out of the machine, but it never gets cold. I got in touch with Lec who said they would send round an engineer, the engineer then phoned me back the…
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Getting BT credit/refund
Hi there, I hope this is in the right place. Please do let me know if its not! My internet stopped working last Tuesday and I have had it fixed this morning. The problem was a BT fault at their exchange. Since I was unable to use the internet for 9 days, how far do you think I will get asking them to credit my account with…
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Is that the tether-end I see before me?
Hello all, I am having a mammoth of a ‘mare with Tesco at the moment. I’m posting on here as I honestly do not know what to do. I’m not really sure what I’m expecting, perhaps some ideas on the next steps, or some contact names of helpful people within Tesco, perhaps even some advice on how to make a claim to Trading…
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Onine fraud at Dressfor Less
Just thought I'd put out a warning as Abbey stopped my card this morning as someone had tried to use my card for £357 at dress-for-less.co.uk. Kudos to Abbey for being so quick off the ball but now I have no access to my account unless I go in physically to the branch with ID to get cash out :mad: Wondering if anyone else…
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Robert Dyas Refused Refund Without Receipt
I bought a cheap chopping board from robert dyas at the beginnnig of the week, which after using and then washing it up in the sink (not a dishwasher) it has warped! The water wasn't that hot as i managed to avoid burnnig myself! When i took it back, (in the robert dyas carrier bag i got when i bought it) they offered a…
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how to hand back an expensive car????
Hi everyone :) this is my first post and im not sure its in the right section....sorry if it isnt. my partner bought a car on HP a year or 2 ago. he bought it for 40k and i worked out the total interest means he had to pay back 50k. He got into arrears with it, which we are straightening up now and should not be in arrears…
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E Buyer - sat nav.
WARMING - READ TERMS & CONDITIONS PROPERLY. Bought a sat nav from E buyer (this site said good price). Unfortunately like a lot of people I ticked the terms & conditions without reading it all. Bought it a month in advance for a friends birthday as going on hol for 2 weeks. Got back and found friend's hubby bought her a…
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Seetickets secc no tickets no reply
Hi folks I bought some tickets from this lot a while back now they assured me they would post them out 2 weeks before the concert however nothing arrived. I have emailed them twice now and nothing the concerts been and finished and im sat here £300 out of pocket. Can anyone advice ? Cheers del
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Can I cancel a Carpetright order?
I ordered a carpet from carpetright on monday evening, so at the earliest the order may have been processed yesterday. I have since changed my mind and want to cancel the order. Can I cancel the order? It was partly paid by cheque and part insurance mandate as it was an insurance claim. I really want to cancel it as I can…
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Stuck with dress i cant get dry cleaned
Hi!! I recently took a dress to my local specialist dry cleaners who said they have been instructed to refuse to clean that specific type of dress. I am now stuck with a dress that i cannot get cleaned as per the cleaning instructions and wondered what my rights? I purchased the dress about 1 year ago.
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broken bed after 14 months. UPDATE
Hi guys, dont know if anyone will be interested but thought I would just post a little update about what happened. Background is in March my bed broke after 14 months of having it. The bed shed were complete pains and refused to do anything until I mentioned trading standards at which point they told me what they wanted.…
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Within 3 Year Warranty but no receipt
My TFT monitor has stopped working and it is within it's 3 year warranty but I cannot find the original receipt. I notice from the back of the monitor that it was manufactured October 2006, so surely this is enough to show how old it is. What can I do please ?
