Can I cancel a Carpetright order?

veedub_2

I ordered a carpet from carpetright on monday evening, so at the earliest the order may have been processed yesterday. I have since changed my mind and want to cancel the order. Can I cancel the order?

It was partly paid by cheque and part insurance mandate as it was an insurance claim.

I really want to cancel it as I can get a better quality carpet elsewhere.

Any help would be mostly appreciated.

Thanks

Alex

dmg24

What does your paperwork say? Legally you do not have a right to cancel, but the contract may give you a cooling off period.

veedub_2

there is nothing on the paperwork that I have a copy of that gives any indication. It doesn't have my signature anywhere and I don't recall signing anything. I could cancel the cheque but I would need my insurance mandate back to use as payment elsewhere.

Meepster

Have you actually tried calling them and asking them if you can cancel?