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Carphone warehouse £18 a month?

Hi, just looking for a bit of advice really. I've recently gone through my account to check up on everything and clear some debt up etc and I came across a monthly direct debit to the carphone warehouse for £18 a month, its been coming out of my account for three years now and I have absolutely no idea what its for!

I've just cancelled it with my bank but they've taken over £500 from me and I'd like to know why, about the time it first came out I did buy a phone from CPW and payed a one off fee for a years phone insurance, I paid a one off fee, I certainly didn't signup to anything that was £18 a month, the phone was on PAYG as well. I've done a bit of googling and it seems that the only monthly insurance CPW offer is the lifeline insurance which costs £12 a month not £18, so I'm pretty much stumped. Anyone ever heard of anything like this before or got any tips before I ring them up tomorrow.

Comments

  • KILL_BILL
    KILL_BILL Posts: 2,183 Forumite
    you havent checked your bank statement for 3 years ????????

    the whole purpose of banks sending statement out on a montly or quartrly basis is so that customer can check for errors
  • sporedude
    sporedude Posts: 1,563 Forumite
    No doubt you wont get a penny, your own fault you didnt check earlier.
  • hollydays
    hollydays Posts: 19,812 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Insurance?
  • Joel103
    Joel103 Posts: 7 Forumite
    sporedude wrote: »
    No doubt you wont get a penny, your own fault you didnt check earlier.

    Granted I didn't check, but I don't really you can think say its my fault, cheers for your reply though...

    Hollydays, thats the thing it isn't insurance as I didn't take any out or owt like that, find out tomorrow I reckon.
  • Littlemiss27
    Littlemiss27 Posts: 237 Forumite
    Tenth Anniversary
    edited 26 June 2009 at 9:18AM
    OP - Do you have TalkTalk?

    That comes out as Carphone Warehouse and would be about £18 per month for the anytime calls package.
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