Broadband & internet access

Archives for October 2020

What bb speed for me?
I’m just about out of my shell contract, I called sky to see what they can offer me, I compared against the MSE deals. they can’t match the first two levels, but they can do me the super super fast 60 odd megabite for £21 a month (line included, but no calls). That’s pennies cheaper than the best mse deal. BUT will I…
Did anyone get the blagged Virgin broadband deal?
I followed the link in the recent mail last week to try and shift from Vodafone (who are good enough, but the cabling round here means that anyone supplying me over it can't get me higher than 30Mbps). I filled in the boxes, was told that I could be supplied with the super-mega-giga-whoppa-fast service, and was then told…
Help a true techie muppet please.
Right here we go. I purchased an Apple reconditioned mobile a couple of months ago to get with it with a view to ditching my landline to save some money and getting with it using the mobile. My daughter set the thing up because I am clueless, got it working with Facebook, Whatsap, and others on it to use and the mobile is…
Anyone else received a call from some maniac claiming to be at Sky?
Just now a woman who could barely articulate herself in English called me claiming she is from Sky and that there is a "security issue" with my broadband and someone is trying to hack my account. I could barely even understand what she was saying and she became furious when I asked her to repeat herself. She then demanded…
Can a VPN be traced?
I have a long time friend (27 years). They have been getting offensive emails also the person involved has messaged one of their relatives and made a false report to the tax office also made reports to crimes Toppers and social services. They have involved the police. Apparently the emails can't be traced. My friend has…
How to stay with Virgin Media with the best deal reserved for new customer
Notice - A partner, housemate or other party will be required for this work and 24-36 hours without VM service Background - I have been using Virgin Media services (VM) for many years because they were the cheapest option every time I was due to renew my contract. However, out of laziness and anticipating difficult…
Help a dinosaur
I need to get WiFi. I have no land line. Where do I start?
Switching broadband supplier
Our church’s broadband and telephone contract with TalkTalk is ending soon and we’d like to find a supplier with better customer service. Can anyone advise me whether if I should look for a business account or if there is another possibility.
Broadband Hub, is BT Hub is the best..? Fibre Essential Vs Fibre 1
I am in the process to move house to slightly remote area. So looking to see which Hub got the best WiFi coverage. Talked to BT and they claim they have best WiFi hub that can cover bigger homes. Tempted towards that, I saw Fibre Essential & Fibre 1 gives same download speed range but Price different..? Any idea why..? Hub…
Plusnet braodband deal
Just tried to take up the Plusnet deal before today's deadline, and their site is down for maintainance and wont process it.
30 days without broadband after house move
Day 30 without broadband. My provider is EE, they’re telling me every two days open reach are trying to activate the line as there is a problem somewhere. I’ve raised complaints but I feel both EE and open reach are just sitting back and doing nothing. Some days I don’t even get a promised phone call. This is all very…
Virgin Hub 4 for new customers
Hi all, lazily getting round to shop for a new broadband contract and noticed the Virgin offer for M100 service approx £23.50 per month with £100 cash back so ~£17.90 after discount. I looked at the router review when processing and they were supplying the media hub 3 which is pretty poor apparently and over 4(?) years…
VPN suggestions
Hi,I'm thinking to subscrive to a VPN service but I have no clue where to look for. What should I look for when choosing a VPN service? Any suggestions??I know there are free from charge VPN providers too; are them any good? If so which one would you suggest?I've been reading that free VPN services are usually not that…
Just Moved - BT/Virgin
Hi,Just moved house and was previously with SKY for TV and BB. BB was quite good with 66Mbps. Had them for years and had some good discounts but they had began to play hard ball. My new property can't really have a dish up and I don't really want that anyway as NowTV, Amazon and Netflix can provide all that.Anyway I…
Any experiences with Trooli fibre broadband?
They are starting to install in my area, and offering a minimum of 300mb, compared to my current 35mb with Vodafone. I'm WFH permanently for now, and will be for 1 week in 2 when we 'return to the office'. Need a decent speed for Zoom, currently struggling with current speed.
Can I leave BT for 1 month and then rejoin? + Is there anyway we can keep phone number?
Our contract runs out Jan 2021. Can we leave and then rejoin in 1 months time? Only reason why I want BT is to have Hotspots. We lose phone number: not the end of the world... happy to sacrifice. But... is there anyway we can keep the number? (Without spending money!) If we lose our phone number, then the guys in India…
Does Vodafone Broadband Speed Discount apply to Upload Speed?
Vodafone guaranteed me 23-38MPS download and 6-7mps upload speed if I took out a Superfast1 broadband contract (June-2020, current speed was 18MPS download/5-6MPS upload) and said I would get a 15% discount if they did not achieve this within a 10 days. The speed did not increase so they honoured their promise and gave me…
Broadband and device control
Virgin has asked for more money so I am looking for an alternative. Are there any broadband providers which enable you to easily disconnect and reconnect devices?
FTTP From BT & Rural House Prices
I'm trying to persuade my parents to get BT Full Fibre because I think it will increase their house price. They live in an isolated house in Staffordshire about 3 miles from the nearest town but BT offer Full Fibre up to 1GBps. The price @ £40 per month with 24 month contract is about twice what they pay now (with Plusnet)…
Would I be eligible for compensation?
Hi, first time poster here. Around a week ago, our broadband turned off unexpectedly. We called EE (our provider) who confirmed that this was due to us changing to a new broadband provider. Neither me nor my husband had requested this. They couldn't cancel it as it was already in progress but have started the process of…

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MSE News

Nationwide urged to "give members a say" over proposed Virgin Money takeover as thousands sign petition calling for a vote
Nearly 4,000 people have signed a petition calling on Nationwide – a building society owned by its customers, who are known as members – to let them vote on its decision to buy rival lender Virgin Money.
Bank of Scotland, Halifax and Lloyds to close 177 branches in 2024/25 – here's the full list, plus alternatives
Bank of Scotland, Halifax and Lloyds, which are all part of the Lloyds Banking Group, will shut at least 177 of their bank branches in 2024 and 2025, the Group has confirmed.
Barclaycard's cutting minimum repayments – you could be in debt YEARS longer paying DOUBLE the interest
If you've got debt on a Barclaycard, it's likely the minimum you have to repay each month will be cut from July. If you're unaware, and don't act, you could stay in debt for many years longer and pay possibly £1,000s more in interest.
NatWest, RBS and Ulster Bank to close at least 100 branches in 2024/25 – here's the full list, plus alternatives
NatWest, Royal Bank of Scotland (RBS) and Ulster Bank, which are all part of the NatWest Group, will shut at least 100 of their bank branches in 2024/25, after RBS announced a further 18 closures.
Co-op Bank customer? You could be moved to Coventry Building Society in future – here's what's happening
The building society has today agreed to a potential takeover of the high street bank – though it's still very early days and the deal needs regulatory approval.
Got a text, email or letter from the Met Police? Don't ignore it – you may need to act to protect yourself from scams
If you got a text message or email from the Metropolitan Police between 4pm and 6pm on Wednesday 17 April – or you get a letter in the next few days – don't ignore it.
Save up to £1 on your takeaway coffee – while saving the planet
Many of us regularly reach for a cup of coffee or tea to give us a caffeine boost, but if you’re out and about and can't bring a thermos from home, the cost of this can quickly mount up.
Chase customer? Check if you can get its boosted 5.1% easy-access saver
If you have a Chase current account, you may be able to get a table-topping 5.1% easy-access savings rate to go with it, as the bank has launched a new, temporary bonus offer for some existing customers.
New online state pension boosting tool promised to Martin Lewis hit by delays – here's what you need to know
The tool was first promised to MoneySavingExpert.com founder Martin Lewis on ITV's The Martin Lewis Money Show Live last summer and was expected to launch before the end of the 2023/24 financial year.

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