Any experiences with Trooli fibre broadband?

They are starting to install in my area, and offering a minimum of 300mb, compared to my current 35mb with Vodafone. 
I'm WFH permanently for now, and will be for 1 week in 2 when we 'return to the office'. Need a decent speed for Zoom, currently struggling with current speed.
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  • Neil_JonesNeil_Jones Forumite
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    You struggle with Zoom on a 35Mb connection?  Are you actually connected at 35Mb?
    I'm on a 38Mb connection (connected at 38) and I've had no Zoom issues.
  • paddyandstumpypaddyandstumpy Forumite
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    Hi Neil. 
    I've just run a speed test, I'm using wifi rather than a wired connection, it's currently running at 25mb. 
    That's generally fine on a day-to-day, but if the wife is home, her phone and the sky box are also connected, it can slow down and drop out my zoom call. 
    Perhaps it's just my router quality, I'm top floor in a 3 storey house, and the router is bottom floor, as that is where the entry point for the house is.
    I would hope with a faster connection I'd have a faster speed over wifi? 
  • brewerdavebrewerdave Forumite
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    They are starting to install in my area, and offering a minimum of 300mb, compared to my current 35mb with Vodafone. 
    I'm WFH permanently for now, and will be for 1 week in 2 when we 'return to the office'. Need a decent speed for Zoom, currently struggling with current speed.
    I've been managing Zoom calls on a sub 16Mb ADSL connection ?
  • Neil_JonesNeil_Jones Forumite
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    Hi Neil. 
    I've just run a speed test, I'm using wifi rather than a wired connection, it's currently running at 25mb. 
    That's generally fine on a day-to-day, but if the wife is home, her phone and the sky box are also connected, it can slow down and drop out my zoom call. 
    Perhaps it's just my router quality, I'm top floor in a 3 storey house, and the router is bottom floor, as that is where the entry point for the house is.
    I would hope with a faster connection I'd have a faster speed over wifi? 

    The internet speed coming into the house and the wifi speed between your laptop/computer and the router are two entirely different things.  You could have the fastest internet coming into the house but stick with the wireless connection you have now, and it will make sod all difference, because the wireless will be the bottleneck.

    Wireless is always slower than wired, and the further away you are from the router the slower it gets.  Best thing I would say would be to try and get a wired connection.  The most reliable way is get a long cable and run it up stairs, under carpets, round skirting boards, and do it in a way to ensure it doesn't become a trip hazard (or outside, down the wall and in via some small hole you've probably already got, satellite for example).  Or you could look at a set of home plugs.  These may be a  bit finicky depending on the quality of the electrics in the house, and assume everything goes through the same fuse box, but they're practical.  You just plug them in and they work.  network cable from router to homeplug down stairs, network cable from your device to homeplug upstairs, switch them on, three green lights, happy days.  But if they work, its relatively reliable.

    I don't think changing provider is going to help you with the underlying issue you have with Zoom.  That's a capacity issue between you and the router.  No provider guarantees wifi speeds.
  • paddyandstumpypaddyandstumpy Forumite
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    Hi Neil. 
    I've just run a speed test, I'm using wifi rather than a wired connection, it's currently running at 25mb. 
    That's generally fine on a day-to-day, but if the wife is home, her phone and the sky box are also connected, it can slow down and drop out my zoom call. 
    Perhaps it's just my router quality, I'm top floor in a 3 storey house, and the router is bottom floor, as that is where the entry point for the house is.
    I would hope with a faster connection I'd have a faster speed over wifi? 

    The internet speed coming into the house and the wifi speed between your laptop/computer and the router are two entirely different things.  You could have the fastest internet coming into the house but stick with the wireless connection you have now, and it will make sod all difference, because the wireless will be the bottleneck.

    Wireless is always slower than wired, and the further away you are from the router the slower it gets.  Best thing I would say would be to try and get a wired connection.  The most reliable way is get a long cable and run it up stairs, under carpets, round skirting boards, and do it in a way to ensure it doesn't become a trip hazard (or outside, down the wall and in via some small hole you've probably already got, satellite for example).  Or you could look at a set of home plugs.  These may be a  bit finicky depending on the quality of the electrics in the house, and assume everything goes through the same fuse box, but they're practical.  You just plug them in and they work.  network cable from router to homeplug down stairs, network cable from your device to homeplug upstairs, switch them on, three green lights, happy days.  But if they work, its relatively reliable.

    I don't think changing provider is going to help you with the underlying issue you have with Zoom.  That's a capacity issue between you and the router.  No provider guarantees wifi speeds.
    Thanks for your detailed and helpful response. I'm a novice at all this, I try to work on the basis of plug and play, and don't understand the mechanics. 
    I'll explore that home plug suggestion, that could be a solution. Do you have any recommendations?
    I'm in a relatively new house (built 2013) so the electrics are fine, and all 3 floors run via the same fuse box. 

  • brewerdavebrewerdave Forumite
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    I've got 3 * TP Link AV600s (TL-PA 4010P) which are fine and have the advantage of a pass through 240v socket
  • paddyandstumpypaddyandstumpy Forumite
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    I've got 3 * TP Link AV600s (TL-PA 4010P) which are fine and have the advantage of a pass through 240v socket
    Thanks Dave. 
    I presume, is it as simple as an ethernet from the router to one of these plugs, then on a different floor, another ethernet from the partner to the first one, into the laptop? 
    Does that then give a 'wired' connection, using the Home Electrics as the cabling? 
  • Neil_JonesNeil_Jones Forumite
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    I've got 3 * TP Link AV600s (TL-PA 4010P) which are fine and have the advantage of a pass through 240v socket
    Thanks Dave. 
    I presume, is it as simple as an ethernet from the router to one of these plugs, then on a different floor, another ethernet from the partner to the first one, into the laptop? 
    Does that then give a 'wired' connection, using the Home Electrics as the cabling? 

    Yes.  One of the benefits of Homeplug is a wired connection without any of the wires.  It uses your electricity cabling as a massive network cable if you like.  Plus in the future you can just move rooms and take the second home plug with you and it'll reset itself up automatically.
  • edited 28 October 2020 at 4:32PM
    Mister_GMister_G Forumite
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    edited 28 October 2020 at 4:32PM
    The other thing you can buy is the WiFi version of the TP link adaptors (TL-WPA4220) that give you two Ethernet connectors and a wireless connection.  I've found these useful when you need to feed both a smart TV and a Humax recorder with an internet connection, and provide a wireless boost for your laptop/tablet/smart phone.
  • paddyandstumpypaddyandstumpy Forumite
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    Thanks all for the contribution. That's a very clever invention.
    I'll get me a set of these home plugs and some ethernets and hopefully see an improvement! 
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