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Wifi Extender Questions
I’ve got a BT
Smart Hub 2 which gives download speeds of around 70Mbps
nearby but drops off severely as you go through my long narrow house
and doesn’t work at all at the back. I’ve been looking at
different extenders and it seems mesh systems are best to avoid
having different names to connect to. Is that the…
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Openreach engineer missed appointment - Post Office Broadband (not signed to OfCom scheme)
Hi, I was wondering if someone could provide some advice or direction please. I am with Post Office Broadband and have been having constant issues with temporary disconnection of services since purchasing their service at the start of this year. Rather than pursue the problem I have been accepting it, but have had a change…
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Vodafone Gigafast - any experiences ?
Hi,Our Virgin Media contract is due to end next month and the price hike to £55 is too much for us plus we now have Vodafones FTTH in the street and offering 100mb and phone for just £25 !Spoke to Virgin today but they could not come close, almost sounding resigned to us leaving, yet they do offer new folk a 100mb and…
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4G Mini Hub...is it possible to connect to a Sky Q box for live TV?
We have been in our new build for 5 weeks now and keep having delays with openreach to install a landline/cabling enabling us have home broadband. BT have provided us with a 4g mini hub which has speeds of up to 35mbps, not too bad for the area we live in. I was just wondering, if I took out a TV package only with Sky,…
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Virgin internet really expensive, please help!
Hello, We are students who are living living in our student house for a second year. Last year we signed up for Virgin internet paying £26 a month but this is now going up to £49 a month. We have looked into changing providers but Virgin is the only one with good internet speeds in our area (and as there are 5 of us we…
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Shell Broadband end date?
Hello, I am leaving Shell Broadband but don’t know which date is the end date for contract. Signed 24 September 2019 One year but activated went live 8 October 2019 which date is end of contract? They have NOT notified me of the contract ending. I have emailed them but no answer. I thought they should tell you 49 days…
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Double ordering Virgin?
Hi, I'm in need of some opinions please. I've signed up with Virgin a month or so ago and today I've had the external installation and I'm due to have the box installation this Saturday. What I'd like to know is, I've seen a package offer which ends tonight which has a bill refund offer. Could I order that online tonight…
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ongoing problems with Sky
can any one tell me if you can get a copy of all the communication that has gone between ourselves and Sky customer services, briefly we had a box fitted on the 12th July, the engineer discovered a fault and said it could be up to 3 weeks for it to be fixed, 1st August our landline and internet were disconnected we…
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one two four eleven three
Just a heads up for anyone looking to buy broadband from Three.They have good rates yes, but customer service leaves a lot to be desired.They make claims before purchase, after purchase you will find it hard ot get through to the right person.Before purchase I was told that once you receive the router, you just insert the…
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Why can only Origin provide me with fibre?
As per the title. Just moved house. Couldn't see any providers that could offer me fibre so ended up going with talktalk standard. Had lots of issues and have now cancelled. Now I have noticed origin broadband stating they can give me fibre at my address. Something seems a bit weird as no other provider (having checked…
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Virgin Media roadworks will affect my working from home
Hi all, I work in IT. I used to work one day a week from home, now because of covid-19 it is temporarily five days a week as our office is not really covid secure. Virgin Media started to do roadworks in my area, they are only at the beginning of the street now, but they will dig right in front of our property. The noise…
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Can 3 really do this?
So, bit of a saga, but it always tends to be with 3. I joined 3 broadband late last year for their new 5G broadband service. (formerly Relish) all WAS going swimmingly June/July time I was informed that three and threebroadband were merging (essentially getting rid of historic relish systems etc) I got the call early…
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Contesting Talk Talk & Debt Collection
Talk Talk are a nightmare to deal with as many will know but I've become embroiled in situation which I hope I'm in the right but would love to receive some advice.... Summary of the situation here: The minimum term of my broadband contract with Talk Talk was up in May, right in midst of the lockdown. I wished to leave my…
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Is this a good deal?
Just been speaking with Sky today for 2 hours they have offered me SKY -Q for free TV Sky signature £16 sky sports £18 super fast fiber £18 and £36 credit so works out at £50pm before price rise is this a good deal?
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BT Account Usage Error
Anyone else see a weird charges amount ?Looking at my SIL's account pending call charges are over £10. She does have a habit of using the 35p ringback feature but should not have any other charges on her new £7/700 contract. Done some delving and it seems they have added all calls billed back to December to the current…
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BT 700 Minutes Plan - monthly costs down, direct debit up by 30%
We are one of the customers affected by the change in BT`s calling plans on 1st September. After much discussion, we swopped from our existing plan to the 700 minutes plan. Cost wise, this was better for us. Previously, our monthly cost, for BT Broadband, Line Rental and a calling plan was £59-60. Going on to 700 minutes…
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Virgin Media - no reward for loyalty
My 12 month contract is (£26 per month) is reverting to some ridiculous £49 per month from end of this month and I notice that new customers always seem to get a much better deal and they don't seem to care if customers wish to stay or not. How do you deal with this? Do you try to negotiate a better deal every year as an…
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Sky BB & Ring doorbell
Not had too much trouble up to now but we’ve just installed a Ring video doorbell and it’s either slow connecting or fails to connect. Most of our devices that use BB are within the house but by definition the doorbell is outside so I’m guessing that’s the problem. There are 4 doors between the doorbell and the router.…
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Wiring help - using A & B terminals
Hi, I have an adsl face place and connected terminals A and B there and then on the extended socket I have put the corresponding colours on terminals 2 and 5 as I've found answers to this on other sites. Is this correct as it is not working and I'm scratching my head as to why. I am not extending the phone line just the…
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BT Call set up charge
I've just moved to the PAYG BT 'package' but I can't find any info about the call set up charge for local and national calls. It used to be around 23p.Does anyone know if it is it now zero?Thanks.
