-
TalkTalk problems with billing, please help!
I've just sent the following message to talktalk, please read and advise: Hello Talk Talk. On 23rd Feb I took out a new contract with talk talk, and paid 12 month value line rental. I was advised I had the right to cancel during the 10 day cooling off period with no charges and refund of the value line rental. This is…
-
BT Engineer Visit - Sky Fibre Unlimited
Hi All I have a BT engineer coming out as my fibre speed is higher in the test socket (28.3mb) of the master box than when plugged into the face plate (18.4mb) Line speed was estimated between 30mb - 38.5mb? Is there anything I should be asking the engineer to check or do when he comes?
-
Talk Talk Direct Debit - Cancelling During Contract
Hi, I am really at my wits end so any help would be appreciated with this. In March 2014 I bought my own house, and I had talk talk provide the internet, TV and phone line for around £30 per month, for 18 months. I am now 12 months in, and I have never had a stable internet connection. Sometimes it goes down for hours, and…
-
Is BT Infinity really faster?
For those of you who have upgraded to BT Infinity from standard BT Broadband, I'm wondering if you find it is really faster? At our previous address, we went for Infinity from the standard service & I couldn't tell the difference. But saying that our speed before Infinity was pretty good & BT persuaded us we needed it.…
-
Switching and line rental
I've been with BT for over a year on their contract that provides TV as well as fibre broadband and evening and weekend calls. I paid an annual line rental fee in December and am looking at choices. 1/ If I switch to another supplier of phone and Broadband, what happens to the line rental I've paid. 2/ Would it be better…
-
BT Retail & Openreach Nightmare
When BT (Openreach) installed the Fibre To The Premises (FTTP) modem etc. in my house, they did not do the job properly. There is a pipe coming out of the floor, which is where the Fibre line runs underneath my house, leading to the outside where the fibre lines run under the ground in the same cavities as the gas pipes.…
-
1 years hosting for Bloggers for £10
Seems a pretty good deal to me...£10 for a year 1GB web space 24 / 7 Support via email 10GB bandwidth Cpanel Unlimited MySQL databases PHP version 5.3.x MySQL version 5.0.x Ruby on Rails/ Gems Unlimited Email addresses http://podycust.com/bloggers-offer/
-
BT & Quidco Problems
Hi Looking for advice or to see if anyone had experienced the same problems. Back in January I took out a deal though Quidco to have BT Broadband, TV and calls the order was completed online. I have now been told BT are refusing to pay the cash back of £200 and Quidco say they cannot do anything. I did not have broadband…
-
Broadband with flexibility to change
My father is old and has carers. We want to put broadband into his house, so he can skype to relatives and so the carers can use it. However, what would happen if either he died or had to move into a care home while he was still under contract? We want to get one that is cheap. He lives in Bristol. I think the most common…
-
Dongle to Skype wedding ceremony?
I have to admit I wouldn't know where to start with this, we haven't even checked at the church yet but... My daughter is getting married in August at a church on the outskirts of the town we live in. There are a few people who can't/might not make the wedding (an aunt in USA, step-family in Canada and a friend whose baby…
-
Mac code and Broadband cancellation
Just got my Mac code from Virgin (am going over to BT who I have got my line rental with)and it says in the email that my broadband will be cancelled as soon as I hand it over to another company. On BT website it says that won't happen until I am up and running with the new provider. I have to give my Mac code to complete…
-
Vodafone Mobile Broadband - tearing my hair out!
I have mobile broadband with Vodafone via a dongle for 3G internet. Everything was fine until they worked on a local transmitter, since then I've only had 2G. I've reported it to Vodafone who after trying to blame in on my sim, my dongle and where I live even insisting I travel 5 miles away to see if I can connect…
-
sky forcing customer to stay despite no service
My sister moved house in December. She called sky and said she wanted to continue using them for the TV phone and Internet. She moved house and it turned out there was no cabling down for Internet / phone in the new build so she is still without Internet nearly four months on. So Sky can't provide what she signed up to but…
-
BT Infinity pain
Hello hello, I've been with bt (infinity) for a while a moved flat in January. I kept bt with me to avoid the cancellation fee despite the dropping connection. Worst idea ever... I waited for 2 week to get the line with a downgraded connection because they said the area around new place didn't have fibre (website said…
-
Virgin Fibre-optic b'band inc line rental pay £196 for the year
This link says you can get Virgin fibre broadband for £196 for the year: /phones/cheap-broadband?#virginfibre1 The costs it says are: Line rental: £164 (if paid upfront) Broadband 8 months: £32 (£4/month) Broadband 4 months: £70 This has a total cost for the year of £266 The entry doesn't seem to make any mention of any…
-
Moving House (TalkTalk)
Hi all, I am going to be moving house soon, approx 3-4 weeks and moving back in with my parents. Am I able to get out of my talktalk contract as I won't be living in an address requiring broadband or will I still need to pay fees? Any idea on the cost of fees or any ideas on how to get released from the contract? Thanks
-
Need help finding an alternative
Hi all, I currently have Virgin media on a contract (that I think is up) and i'm paying £35 per month. I get land-line, TV and internet for that. Problem is I don't watch the TV. I don't use the land-line. I only use the internet. I watch youtube, Netflix and the iplayer. So i need a decent download speed. I also don't…
-
BT Infinity Cashback
Hi i recently signed up for the BT infinity package following a post on MSE (Infinity fibre broadband plus TV plus line rental £29.50/month then Sainsburys gift card (£100). I'm certain there was cashback too but I can't find the details - it was from a post I saw on MSE on 11th Feb... does anybody remember who I get the…
-
Early cancellation fee! Help!
Hi everyone. I've had to cancel my Virgin Medical contract early due to me and my partner splitting up and me moving out. Where I've moved doesn't have virgin so couldn't take services with me. The final bill is ridiculous and I am thinking about complaining. Do you think there would be much point? I had no choice in the…
-
talktalk contract finished. Any recommendations?
All I'm after is broadband. At the moment I'm paying £3.50 + £16 something line rental.
