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Mac
I've just separated from my husband and he has recently cancelled the plusnet account which ends on 16th March. I've tried to get BT Infinity but BT are telling me I need a mac. PlusNet refuse to speak to me because I'm not the account holder and have told my husband a mac isn't needed as BT can just take over the service…
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PlusNet in new flat
I moved flats a week ago and recently decided to sign up for the Plusnet deal being touted on MSE. There is a phone outlet in the flat, but no phone. During application I selected "I don't know my phone number" and instead just entered address. This all seems fine, the result came back saying yep we can get broadband. I…
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Is this a good deal?
I've never had broadband at home before so i'm not sure if this offer is any good... advice appreciated! It's with Sky, they are offering (I c+p'd this from Chat): everything set up for you including TV + Sky Engineer Visit + FREE Sky+HD box worth £199 + FREE Sky Mini-Dish worth £120 + Phone Line Installation/Activation +…
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Compensation from persimmon for phone and broadband delay?
We moved into our new build persimmon home on 19/12/2014. On the 11/12/2014 I booked sky and open reach to install our phone line. We were told they couldn't do it. They rearranged for 22/01/2015. I waited in all day and nobody turned up. When I rang sky apparently open reach said there was work that needed completing…
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renting flat for 6 months need broadband
Hi Guys I am about to move to a flat for 6 months short term to be closer to my mother who is battling a terminal illness. I will only need broadband there and not a home phone. Most deals are for 12 months has anyone come across a cheap broadband deal that I can take out for 6 months. Thanks in advance for any help or info
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Anti Virus
I down loaded Microsoft Security on the advice of some one who appeared to know what he was talking about as he installs systems for businesses. To start with every thing was fine, then pop ups started to show themselves, so on advice from some one on this forum, I down loaded Adblock, the pop ups still appear. Then some…
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Scared of Swapping
I am on VM for broadband. Last year I think, I asked them to take the TV package off, I got a reduction but over the year the price has crept up. They have put the price up (just paid the second month) and they don't seem to have removed the TV part. I only want broadband as I'm not using the TV, I get more channels on…
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TalkTalk engineer charge
Hello, I had non fibre broadband with TalkTalk for about 7 years and never had a problem with it. I was persuaded by TalkTalk to upgrade to fibre broadband. On the fibre broadband switch over day my internet stopped working. I phoned TalkTalk and they tried various things over phone but fibre internet was still not…
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Do I need Fibre or stick with ADSL?
I currently get 5 Mpbs through ADSL. Supposedly 5 Mbps in the minimum requirement to stream HD content through Netflix, and iPlayer requires less. Am I right in thinking that during peak hours my speed might be reduced therefore it would not be possible to stream HD content? There is also the issue of the master socket,…
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Plusnet - Re new promoted deal on MSE
When I use the link on MSE for the new deal of PlusNet Broadband and line rental I am being give a much larger quote than that show on the martin lewis site! See below. It indicates that mine would be £10.00 broadband? Instead of the promoted £2.50 a month. Anyone know why it should be more. I am currently have my…
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Tesco broadband takeover by TalkTalk..
anyone heard more, from either firm, since it was announced?
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Really struggling with BT
Hi, I'm havibg huge issues with BT and I have no idea how to solve it. I joined with them on BT infinity 2 at £45 a month last July, the internet itself is OK but their billing is up the wall and they just charge me whatever they fancy and up my bill every couple of months. It started off lat October when I told the lady…
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Best Deal For 3G PAYG SIM + DONGLE
Hi, Im looking to buy a 3G PAYG Sim for a 2 month stay in spain, I read on here about a deal from Movistar for Unlimited data for 3 Euro a day, Does anyone know if this is the best deal or not, I'd rather have unlimited data as there will be 2 or 3 people using the laptop, I also need a dongle so am i better buying this…
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New Fibre BB provider, but keep line rental with BT?
Hi, I have 6 months left of my BT Line & BB contract. This week fibre has been enabled to my street, and I could get 77Mbs. BT want me to pay an extra £16/M to upgrade to 38Mbs unlimited from my std unlimited, this is because I get a discount on my BB which I will lose if I upgrade with them. Are there any cheap fibre BB…
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Broadband without line rental
Anyone know what might be the best deal for broadband only without committing to a line rental deal? Currently now paying £15,00 a month for SKY broadband only with unlimited downloads and not taking their line rental as committed in another contract for that.
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EE - extortionate cancellation fee
Hi, I had to rent a second property for six months due to work. I took out an EE broadband and phone line only deal advertised on this site. The contract was about £138 upfront for line rental and £2.50 a month for the broadband. The six months are now up so I phoned EE to advise them that we had moved out. I knew there…
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Leaving TalkTalk rant and warning
If you call TalkTalk to tell them you are leaving for another provider (PlusNet in my case), don't let them cancel your line before installation of your new service.... It has resulted in my PlusNet order being cancelled without PlusNet telling me, a pointless day at home waiting for the no-show engineer and my order being…
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BT Infinity with a Home Hub
Title wrong: BT INFINITY WITHOUT A HOMEHUB I work from home and currently have Plusnet Fibre with the white openreach modem and a Draytek 2630n router. Obviously this is a good bit of kit and supplied by my work. I want to swap over to BT Infinity to get BT TV and BT Sport, however I just don't want the Home Hub. Now I…
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Sky and no broardband
After signing up to go back to sky for phone and fibre broadband on the 31st December. We where give a change over date 20th Jan this did not happen. After getting home from work on the 21st phone sky to find out that the change over date had been moved to the 23rd. Anyway 23rd arrived and mid afternoon got a text to say…
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Broadband advice
Just thought I'd ask incase anyone has looked this up recently and has any advice :) We use broadband only, we don't own a phone or tv. We want the best price for a reliable service (20MB+ is fine). Currently paying £30.24 a month for VM 20MB which seems steep. Factoring in instillation and cancellation fees, does anyone…
