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Broadband & internet access
Archives for March 2015
Discussion List
Takeover from Virgin to Talk Talk
I am a Virgin customer with just a Broadband only package paying £15 mth. I am considering going with TT when they take over mid March but they have sent me a letter saying my new package will be Broadband and calls which I don't want. I only want Broadband After calling TT they said I would have to phone them the day…
Change to EE looses original phone number
I changed my landline and broadband to EE. They connected me with a number that was not my original one - and never told me I would have another number. They say it will take 11 days to get my old number back - so now no one can phone me. What can I do?:(
vrgin extended my contract without me knowing
I moved address in November and took Virgin with me. At that time virgin signed me up for another year contract without my knowing. They said they sent out a contract but I never received one at my current or old address. The cancelation fee is £350. I would have been open to a better deal from them but now I have no…
EE broadband future with BT?
Hi A few years ago I moved to Orange/EE as I got a great deal of line rental, unlimited BB, unlimited daytime and weekend calls and 500 minutes of calls to mobiles for £20 per month! I was thinking of moving to BT mainly for the better router but as EE is to be taken over by BT would it be best to wait for the merger and…
MSE plusnet offer in this weeks newsletter
Has anyone tried the link for Martin's Plusnet offer yet? When I follow the link, the offer provided is for a £75 Amazon voucher, rather than the £100 cashback stated in the weekly email. Both good offers but the cashback one is more beneficial for me at the moment! Cheers P.S. I'm not really a newbie - I just couldn't get…
Plusnet - Abysmal Internet and Even Worse Customer Service
Long post - part rant with some questions at the end - apologies in advance! We switched to Plusnet several months ago after being with Sky for a year, during which time we had near-perfect internet. We switched simply for a better deal after our Sky price went up, and never thought twice as Plusnet have excellent reviews…
14 day charge for leaving EE
Hi guys I wondered if you could tell me if what I have been told is correct please? I took advantage of the BT infinity mse offer in Feb and was switched last Friday. All ok, no problems. I did get a call from EE during the time when I placed the order with BT and the switch to see if they could get me to stay and i…
virgin media price up again ,need a better deal
Last bill break down Bundle talk unlimited ,which only gets used lightly as mobiles in home . TV size M the box is disconnected as we use our free view. Fibre Broadband M up to 20 mb at present we get between 13meg to 18 meg but if kids use tablets buffering can start which isn't good Bundle price £29.49 Line rental is…
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