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Utility Warehouse Broadband & Phone
I stupidly went to Utility Warehouse in July last year with my broadband and home phone and mobile phone. Helpfully they did buy me out of my O2 phone contract at the time for £200 and now if I wish to leave their service for broadband and home phone before July this year, I would need to repay that money. Added to that,…
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No longer able to speak to Virgin retentions online?
Hi all I've had Virgin Broadband for a couple of years. At the end of every year, I speak to retentions via the live chat and negotiate a new deal. I tried to do this again today and keep getting told that I now need to call to speak to them. Is this the case? I'm not good on the phone at all and this causes me a great…
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s my new broadband supplier required to inform me to get a mac code"
I have just change for bt to sky for my internet and sky did not tell me i needed to get a mac code from bt. are sky required to inform me that i need a mac code as i have been charged by bt for not requesting one. hope some one can help thanks
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BT Broadband, Phone and TV cashback deal
Hi everyone, We’ve had a number of users get in touch to advise they have not received the £30.00 cashback that was offered as part of this BT Fibre Broadband, Line Rental & TV deal, featured in our weekly email dated 11 February: http://www.moneysavingexpert.com/tips/11-02-2015/. There’s been some confusion over when the…
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First time buyer - When can I purchase broadband?!
Hi. We are a week away from completing the purchase of our new house, no money has been transferred as of yet. Move in date is the 1st of April. I want to know when i can go ahead and order broadband? We are going with Sky which is the same provider as the previous owner had. Although when going through the buying process…
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Plusnet woes.
Hey guys! I signed up to Plusnet about a month ago and they have set two dates so far to install the broadband and have failed to do so both times. This has wasted some of my very limited time off work and !!!!ed me off greatly. They now even need a new MAC before they will even set another appointment. I've enquired about…
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Plusnet Cashback
Plusnet agreed to pay me £50 cashback when I renewed my broadband contract in January 2015. I have made numerous phone calls and opened various help threads and made complaints on their site and keep getting the stock answer thaat they are waiting to here from their marketing dept. It's now 2 months and I still do not have…
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Tesco/TalkTalk Broadband
Just got off the phone with Tesco Broadband and have been told that Tesco BB have sold out to TalkTalk. Tesco BB will stop trading in Sept 2015 and all accounts will go over to TalkTalk. My deal with Tesco BB stops this month and another £6 a month has been lumped on top. I asked to negotiate new deal but was told I will…
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iPad Sim Data Only Deals (contract v pre-paid)
Hello to you all. I have got an iPad mini (cellular, obviously!) on the cheap. I am looking for a data only SIM as I want to use the device for shopping online once or twice a week and accessing hotmail.* I also may want to download some of the music production software (free and paid for) to mess about with. Once I have…
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Switching from TalkTalk to Sky
Hi - this weekend (21 Mar) a Sky engineer is coming to install our Sky TV service, and then on 30 Mar the Sky Broadband and Phone service begins. Up until now we have been with TalkTalk and our contract with them was due to run out on 26 Mar. My question is - when does my contract with TalkTalk actually end? Given that we…
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sky help
Hi all I signed up for a deal in December, I think it was 1/2 price broadband if I registered for SS5, and kept Sky Sports for a year. Job issues means I need to cut back, want to keep sky, but need to reduce package. Any one know what penalties are if I cancel sky sports? Or how I can reduce the package but keep sky…
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Are all B/Band providers going on to fibre?
Getting c. 8mb on Tesco at present, which is fine for my needs- youview box streams OK, no need for superfast connection.. I am concerned at extra costs when TT take over, mainly cost issues, so wondered what firms still do 'standard' b/b - ie, not fibre, or is the industry pushing us all to upgrade yet again..?
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Virgin Broadband cost help please
Hi My dad has finally invested in a smart phone, at the young age of 75:D He is with virgin and pays £34 a month for tv and landline, he has a tivo, I called to ask them what is the cost of broadband and explained what it was for, they said £18 a month, I think that is way too much, does anyone have any ideas for what I…
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unable to switch
Hi. Can someone please advise or help me? I'm with Sky for Fibre Broadband and would like to leave and shop around as there are much better deals out there. I've looked at various sites and they give me a list of providers, but, when I do a check to see if they DO provide my village they say NO!. ALL of them. So i'm stuck…
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Sky £50 M&S voucher for taking broadband.
Hello. In February I switched over to Sky broadband. I went through Quidco for cashback and the offer was for a £50 M&S voucher/gift card included. I checked with Quidco and Sky that the offer was for new broadband customers but who had tv with them and both of the replies were yes the £50 is included with the deal. I have…
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Update on Karoo monolopy
Its been a couple of years since this was asked. Well, is there any? [crickets chirp] :whistle:
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Talk talk fibre
switched to talk talk on 18th febuary had loads of problems wouldnt work left with no internet 4 enginners have been rang them every day finally got it on 17th march now 2 days later there cutting me off for not paying my bill how can this be ive had no service my bill is £37 an they are giving me £42 compensation which am…
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BT "standard" v "faster"
Here's a senario: I'm moving house and looking to get broadband. BT are offering me 7mb/s "Standard Broadband" broadband for £13.00/m. Or "Faster Broadband" 6mb/s-11mb/s for £21.00/m. The very misleading part is that I could potentially get the same or even slower broadband for an extra £8 a month. The only official answer…
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HELP! Samsung BD-D5500 Setup Wireless connection, with TV (to see youtube)
Samsung BD-D5500 disc, blue ray, youtube player Hello forum, help would be appreciated in giving the basic steps/ and connections to set this as panasonic TV is no longer going to support youtube), so we want to use the Samsung BD-D5500 with our panasonic TV But don't know how to connect the wires, so that the TV works,…
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TalkTalk - slow LARGE fibre
I decided to upgrade my MEDIUM TalkTalk Fibre connection - that has been gradually decreasing in speed since I started with it (2 months ago) from a peak download speed of 37Mbps / upload 1.7Mbps - to FAST - at a cost of £5 per month It was enabled yesterday This is supposed to offer increased speeds of (up to 76Mbps…
