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Sky Broadband Deal (£100 M&S voucher)
I am interested in this 'MSE blagged' deal that is highlighted in this week's MSE email but if you click on the link it merely takes you to the Sky website outlining the deal. You have no option to then proceed with ordering this online only offer so is this a valid offer or not and, if so, how does one proceed in…
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'Unlimited' Fibre Broadband? Beware of any?
We think we'd like to opt for fibre broadband when we move in (likely January) & i've been having a look about at some options & see the term "unlimited". I'm wary of this as years ago, i forget the ISP but my package was 'unlimited'. What this meant was you can use quite an amount, but during these 'peak hours' we'll slow…
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How to switch providers
Sorry if this is a stupid question, I am currently changing my landline and broadband provider from BT to EE. Do I need to contact BT or do I just place order with EE and let them take care of everything.
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Changeover issues
I have recently subscribed to the EE broadband deal but am now wondering if that was such a good idea. There was a problem switching over from talk talk to EE which has resulted in being connected to both services. I only found out when talk talk sent me the next months bill. I'm not very impressed with EE for saying…
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MSE deal talk talk £130 L2S Voucher
I signed up with talk talk at the end of September to get the MSE deal for £130 love2shop voucher and was just wondering if anybody else signed up and has received the voucher yet.
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Are Talk Talk in breech of contract
I've been with TT for over 5 years but upgraded to Fibre which went 'live' on 24 October. All good for the first 24 hours but since then I cannot get a connection during busy times, I can only get a connection after 10pm every night (almost 10pm on the dot), can also get a connection in the mornings but it always cuts out…
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MSE Blog: Don't waste money by overlooking the simplest solution
"We’d had Sky TV and internet in our previous flat, it had always worked well and we still wanted it in the new flat, so we just transferred it all over, but..." Read MSE Amy's full blog: Don't waste money by overlooking the simplest solution Click reply below to discuss. If you haven’t already, join the forum to reply. If…
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BT billing issues (Vision)
Hi, Hopefully this is in the right place - i'm currently arguing with BT over last months bill, currently invested 5+ hrs of phone time alone in this... My last bill came in at over £100 which was obviously wrong straight away - looking at it revealed a charge of £45 for BT Vision, which is very worrying as we've had sky…
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Plusnet Offer with Broadband Choices
Hi I'm coming to the end of my special offer with Sky and now looking to switch. I've seen an offer on Broadband Choices with Plusnet for £2.50 per month plus line rental and £70 cashback. I would opt for their line rental saver as calls are not required. I calculate this would mean paying £15.49 per month for the first 12…
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Sky Broadband Deal £12.50 unlimited from May.
Hi, does anyone know the details of this deal from last May. Broadband AND phone line rent £12.50/mth (pay monthly). MSE Blagged. We've 5,000 Sky 50% off codes for Sky newbies (ie, you can't have had it in the last 12mths). "For £12.50/mth, on a 12mth contract, you get BOTH unlimited download broadband (avail to 90% of…
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I hate Virgin Media - contract cancelling fees
Need to leave a contract 4 months before the end! Even though I wrote to them about my difficult circumstances and having to leave the property (evicted). Virgin absolutely vile about it - refusing to put me through to customer services, stonewalling me, and so forth, giving me different information, sending me generic…
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Moving bt openreach socket
For fibre broadband I'd like the socket moved from the bedroom to the living room, can this be surveyed and the practicality assessed before I sign up to a broad band provider?
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Virgin Media Broadband New Home Page
Does anyone like the 'new' Virgin Media Home Page? I hate it! I much prefer the old one! With the new one it gives you the option to clip for news and entertainment - but when you do - there's no News Headlines to find out about the day's events. Whereas the old one had such news plainly on the main page! Can't find…
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Problems with Plusnet termination charges
I have been a customer of PN for 10 years, but have found that CS isn't what it was. I signed up for a 24 month contract when we moved last year on the understanding that the price wouldn't increase during that period. I was told by CS that if PN did increase the price I would be able to terminate the contract without…
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£30 to leave plusnet...
well I'm all for switching and ditching but ........ :mad: I am leaving plusnet for BT as BT gave me the best deal :T conversation with plusnet this morning ...... me - do I need a mac code for BT switch P/N - I can give you one but BT doesn't need it me - I heard if you leave P/N without a mac code P/N will charge me £30…
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Need 6 month deal on broadband
Just going through the process of getting a flat after living in a house for 20 years. I need broadband because I work at home a few days per week. I also download the odd movie and maybe watch some sport online. I don't know how long I'll be in this flat. could be 6 months or could be 12. All depends on when my house is…
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Plusnet Activation Date - Advice Please
Hello, I recently signed up for plusnet broadband on the 27th of October, paying for line rental and installation etc. upfront. I have now had my new phone line installed by an engineer and received my router but plusnet are telling me I have to wait until next Thursday (20th November) for my broadband to be activated! I…
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plus.net customer service gown downhill?
Hi all Has any plus.net customers noticed a huge drop off in customer service over recent months? Been with them a few years with no issue.They seemed quite good and attentive at first. I had an issue about a month ago. On hold for 45mins. Then no resolution. Complained via the website. Promised me a reply in 7 days under…
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PlusNet retention deals for existing customers?
I'm on Plusnet 12 month reduced monthly fee for unlimited BB (not fibre) (as a then new customer -also got some Quidco cash back) which will expire in a few months , likely to stick with them but wondered if there would be any chance of a retention deal offer ? Has anyone had any luck with this, eg asking for their MAC?…
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Vodafone Dongle
I have been stung with a bill for £243 run up within 3 weeks for basic browsing online. Has anyone else experienced this with Vodafone? What was the outcome? On Friday 7th November I received an automated message telling me I owed £189. I rang customer services straight away but was told their ''systems were down'' and to…
