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Cancellation of Sky Subscription
Tried to cancel sky subscription but was unable to do it. Any advice please as it's costing me a fortune?
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Sky broadband & Affiliate Window vouchers
Hi, I posted previously that I had not received both of the M&S vouchers promised when signing up as a new Sky broadband customer (deal available until 11 Sep '14). It may be a relief to some to hear that I have now received both vouchers - so it's not a scam ! I know there are a number of others who were getting anxious…
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Sky Broadband Complaint - where do I stand?
Sky customer for TV, Broadband and Phone. All was well and good, until I noticed my broadband speed just slowed right down and has been slow ever since. A speed test revealed it to be 1.10mbps and web pages take an age to load. I'm now using my phone which has 4g for internet as it's so much quicker. So I called up and was…
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Talk Talk - serious concerns about security of customer info
Just had a scam call from somebody claiming to work for Talk Talk. She had a very strong Indian accent and claimed her name was Rachel Smith. She told me that she was based in the UK, so I pushed to find out where and she told me that she was in Florida :rotfl: I played along for a bit, she did the usual trick of getting…
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EE promising non-existent discounts etc.
My experience and a friend's experience.. I was told I could take my old number with me. Signed up. Next person told me I couldn't take it. Cancelled Sign up. Get a phone call a week or so later and in the course of the chat he tells me I can take the number. Already signed up with BT in the meantime! My friend is promised…
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ee broadband offer :confused !
Hi All, I moved from TalkTalk to eebroadband in October, as suggested in the newsletter, that gave the £120 amazon voucher,and unlimited broadband @ £2.50/month.I paid the line rental upfront. However,on checking my first bill from ee they have charged me £18.25 for the month. ACCOUNT CHARGES Customer Discount…
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Moving from BT, are SKY any good for broadband?
I've been with BT for ever but I am so sick of their new webmail I am moving when my contract is up soon. Are Sky ok for broadband? I am on infinity with BT. No Virgin in my area
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EE broadband -- explanation of bills
I've recently moved to EE, using the Moneysavingexpert link (£132 line rental + £100 Amazon cashback + £2.50 per month). Wonderful. But I don't really understand my billing. The numbers work out as described above, but the line items are confusing and make no sense to me. Talking to EE doesn't help as you can only do it by…
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Junk emails from 'Supermarkets' - not
Can anyone tell me how to get rid of the emails that are coming into my junk mail supposedly from the main supermarkets but with 'changing email addresses' so blocking them doesn't help as the next one has a different email address. So far I have been deleting them but they are increasing in number and I wondered if there…
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Moving from sky broadband to plusnet
Hi, I'm hoping one of you lovely tech folks will be able to help me. I've decided to leave sky for my broadband and line, as the best deal they could offer me was £25.40 a month and plusnet works out at £18.45 or so a month, plus cashback. My question is this - I have a sky router, will that work with plusnet or do I need…
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My Plusnet account details
Although there's a slot for it my Plusnet a/c details online don't show the end date of my contract - is that usual? If I cancel my contract before the end date is it true that I will not get any refund of line rental paid a year in advance?
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Do I need mac code to leave Talk Talk?
I have broadband only with Talk talk under one of their old Tiscali contracts for many years. I have my phone line with BT. I have had a letter advising me that my broadband will be going up £5 to £20 which is not cheap at all! Our broadband has been rubbish for ages, really slow and the router keeps overheating. Can you…
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The "up to....." condition
I changed to BT 4 years ago from SKY, a change that was fraught with problems that took 5 months to resolve. Although the initial speed was fine (compared to SKY, my previous provider) this has since degraded. They put in a new line to the house, new hub, new primary socket (this is the only socket in the house) over 2…
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Talktalk fibre deal any advice or views
Recently upgraded to fibre was paying around £30 per month with standard bband and land rental but with medium fibre and line rental its £37.70 first 12months then £42.70. Fingers crossed the switch to fibre is painless in a weeks time. Oh forgot to mention £5 router delivery + £15 activation charge (which they say is out…
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BT Broadband
I have broadband with wifi. Whereabouts on the box do I get the code so I can access the internet on my kindle? Thanks.
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Broadband and phone package, what one?
Hi, I have contacted my current provider BT as I am paying a lot for my broadband and phone package compared to what they offer new customers. Even after speaking to them they could only reduce the price as an existing customer by £10 and basically if not happy go to another provider. I understand that all providers put…
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Which ISP to use?
I am in the process of moving to a new home. Currently have the £3.50 per month TalkTalk package, with £126 upfront "line rental". Started it in march, 12 month contract. Logged in to the TT panel and began their move home wizard. Line rental is now £179 paid in full for the year. They say they will refund what's left of…
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EE Dreadful service - HELP
Please help! Not sure where to turn with this Sorry it’s so long but my nightmare has been long Back in August I decided to move from BT FTTC 80/20 Broadband to EE I Have a mobile contract with them and have had no problems at all So here’s the story During the summer I had been bombarded by calls about me switching from…
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BT broadband order issues NOT HAPPY
Has anyone had issues ordering bt broadband? order placed 31st oct projected install 11 nov order cancelled because it got "stuck in bt computer system" Second order 3rd November install date 12th Nov. Then 5th Nov VOL number supplied. Tried to track on line, order cancelled. Called BT to try to get to the bottom of it…
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Decent routers?
Hi Guys, I'm not a very techy person. I wish I was but the reality is I'm not... My Fiancee and myself have taken on a b&b and it needs a bit of work to bring some of it up to standard (the majority is nice). One thing we were unaware of before starting was quite how bad the internet is/was... The previous owner was paying…
