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Broadband & internet access

Archives for December 2012

any broadband with cheap\free line installations
Hi all i leave virgin on the 10th and was wondering if there are any good deals on at the moment for the phone line to be reconnected as its been a few years since i last used it it has been disconnected. I don't mind if i have to have a phone plan as well but really could do with unlimited downloads Thanks Robert
new modem question/advice
sky are sending us out a new modem FOC. Basically the one we have now is about 5 years old. With the WiFi is still works fine as long as you are closer to it it, it just seems that the signal distance is not what it used to be. As a result in some rooms the signal drops all the time or you can't get it at all. Now for the…
Plusnet Loyalty?
After 7+ years with plusnet, I have been looking at the fibre (FTTC) options in my area. I asked for my MAC code and after a 15 minute wait I was told it would be coming through. I was offered nothing to stay with them at all which I think is really poor.
£70 from Quidco to take a Plusnet package
Usually £38 but for two days noticed that they increased it to £70 if you go for the unlimited Broadband + Line rental pack. I took the offer. Currently on the old O2 £9.5/month unlimited with a minimum top up of my O2 mobile (which I hardly use) every quarter. Line rental at £129 panm with BT on the line rental saver…
web design advice
Hi i was wondering can you help? Recently I thought about a career change. My husband works as a graphic designer and I was thinking of learning web design. In a perfect world he will design the web and I will take care of the rest. Problem is that I don't really know where to start, I don't even know if it's a good idea.…
Sky have increased my broadband & price
Hello I received a letter yesterday from Sky informing me that my BB has been increased at my request to unlimited for £7.50 extra a month. As I didn't request this and don't want it, I phoned Sky to ask to be returned to my original plan. The unhelpful customer services guy told me that I was upgraded because I had gone…
Loss of Broadband signal on extensions
I just typed everything out and lost it because my broadband signal went :mad: So here is a short version : I am with Tesco Broadband, the day I changed over from Talk Talk all my extension sockets stopped recieving an Internet signal, so I have to use the main socket. I live in a 3 storey house and I always got a better…
30 day rolling contract home broadband
I'm moving into a flat for 2/3 months, is there any way to get broadband for this period? Also, for providers where you need a phone line, does that mean you have to pay line rental and buy a phone package? That's ridiculous, I don't use a home phone......
Anybody used EE broadband?
They have deals if you're on tmobile... just wondering if their standard broadband is worth a try. Can't find any user reviews on here.
T-mobile failing to honour 14 day cancellation
Has anyone had any problems with T-mobile? My son ordered a mobile broadband dongle from T-mobile, having first ascertained that he could cancel within 14 days if the service wasn't satisfactory. He received the equipment on 21st November and emailed them on 30th November to say he wished to return the equipment as the…
TERRIBLE BT internet service - anyone know how to get a practical response?
Hello, I'm at my wit's end with BT internet. I subscribed 2 months ago and have never had a fully functioning internet connection since (and have spent a week without a phone line too as a result - they literally unplugged our connection). I keep phoning but nothing is getting done - I'm trapped in a never-ending circle of…
Broadband and phone deals
Hi all, very newbie. Can anyone explain how, when I do comaparisons for broadband and I get a list of best suppliers, none of them live up to their advertised deals? Sky was a recommend for no limit broadband at a good price, but when I enquire of sky, I am told that I can only get 40gb download per month and it will cost…
Cheapest Broadband for OAP
Hi there I am looking at getting my mum a broadband connection- I have already looked at the quick link re cheap broadband but wanted to know whether anyone knew any other deals out there which may be better given the circumstances- she currently has a BT basic landline for which she pays £14.40 per quarter. As she has a…
How often do you haggle with Virgin?
For those who like to get a deal. As per the title. Do you try for a new deal as soon as the old contract expires, or do you leave it a while? (how long?) I've got a basic broadband only contract with Virgin. Been with them about 5 years & last year managed to get about 1/3 off last year after threatening to leave. They…
Skygo app
I got a tablet from Santa running Google ice cream sandwich Android 4.0,i tried to download the skygo app and it said this app will not run on this device,is there a way round it or is it just tough luck.
FTC but when
I am a Talk Talk business customer - According to BT Wholesale - my area is due for an upgrade by the end of December to Fibre to Cabinet This, obviously will make a huge difference to my available bandwidth - at the moment, I can get an absolute maximum of 4Mbps !! My contract does state that the fastest available speed…
sky broadband down
around 11pm last saturday night as i was on the internet it just died.I get 2 green lights on my router and the third cycles between nothing and a flashing amber light.I have swapped all the equipment as i had 2 routers 2 power supplies and 2 adsl cables. Same result. I use a filtered faceplate on the bt master socket but…
SKY price increase success
Relative disconnected 24/11, "bill reminder" email on 8/12 £0.00 due, this was after Sky confirming disconnection charges would apply ! Payments for Oct/Nov were due (canceled direct debit) approx £26 balance due to be collected 6/12. Seems whole due balance is written off now with full disconnection amount also credited.…
Sky cease order issue
Hi, I was wondering if some could help me. On Thursday I decided to cancel my account with Sky (I have TV, phone and broadband with them) and move both my broadband and phone line to Plusnet due to the fibre offer. I rang Sky and everything went through fine, but the next morning I received a call from Plusnet saying that…
Sky says i dont need MAC code?
Contacted sky to cancel broadband and request MAC code but sky said I dont need it as I am already in a network area or something? What does this mean?

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
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Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
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Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
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Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
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Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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Broadband & internet access

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